Quote:
Originally Posted by haveNuts
maybe I missed it. can someone explain why pokerstars has an obligation to do anything for an incident that happened to an individual's property in an empty hotel room. it should be up to the individual to file a report with the respective law enforcement where the crime occurred.
not that i am defending pokerstars but it doesn't make sense to me why posters on this forum think pokerstars is not doing enough for the crime. i feel for bad for what happened to the individual but it seems that he and many posters feel pokerstars owes him bringing the perpetrator to justice. the way i see it pokerstars owes him squat.
Reading the beginning of the thread would answer your question.
You could make a case that it's the individuals' responsibility to file. However, we are talking about a known high-stakes player, in a foreign country, with security of the organizers present. Any reasonable company would make efforts here to help.
However, that's not the problem. The problem is that Pokerstars told Jeans they would report it to police, and TOLD HIM TO GO HOME. He asked them multiple times whether they had filed a report with police. They said yes, everything's ok, you don't have to do anything. A few weeks later he finds out nothing has been filed. The overall action looks like Pokerstars is in bed with the hotel to hack and later defraud players.
Later they come up with results of an investigation they did without police, but it amounts to "We have found something, and told police in another unrelated country about it, they surely will not act upon it but I hope you are happy now. After all you could have been injured, now wouldn't that have been worse?"