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My Carbon cashout is taking longer than 5-6 weeks, time to panic? My Carbon cashout is taking longer than 5-6 weeks, time to panic?

04-01-2015 , 05:16 AM
Req'd check 02/23/15. Still pending as of today. Will update once it's processed.
04-01-2015 , 11:18 AM
Quote:
Originally Posted by Tony Mannoni
Req'd check 02/23/15. Still pending as of today. Will update once it's processed.
thx, very curious to see when people are getting their $
04-02-2015 , 11:33 PM
Requested 2/14. Still processing. I've emailed twice. They refuse to give an answer. I won't be playing on Carbon again. Best interface in the US and maybe best I've seen and I can't imagine playing on there again after this fiasco. Will play the freerolls though. Really premes entertainment there. $25 for a ship is as good as the $2500 I just requested, it seems.
04-04-2015 , 12:07 AM
i requested on 2/13. Imo, theyre having problems with the processors or theyre just plain stupid. Processors have robbed money from sites in the past. wouldnt be surprised if thats happening now. but i think that if no row players get paid next week, then we should all be ***** worried. cuz like idun said, it shouldnt be affecting row players. thats the scary part
04-05-2015 , 02:44 PM
Thank you for contacting us.

Yes, you will be paid in full all of your money, there is a bit of delay which we never experienced before, hopefully this can be understood. Those withdraw requests that are taking longer than expected will be submitted to a follow up list to be released as soon as we can. So no need to worry Joseph we will pay you, I just need to ask you a bit more of patience for us to release the funds. We have never missed a payout and this time it will not be the exception.

Thanks for your time and understanding.

We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other mat
04-05-2015 , 03:54 PM
Quote:
Originally Posted by joeyrulesall
Thank you for contacting us.

Yes, you will be paid in full all of your money, there is a bit of delay which we never experienced before, hopefully this can be understood. Those withdraw requests that are taking longer than expected will be submitted to a follow up list to be released as soon as we can. So no need to worry Joseph we will pay you, I just need to ask you a bit more of patience for us to release the funds. We have never missed a payout and this time it will not be the exception.

Thanks for your time and understanding.

We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other mat
Translation: Our dealer got busted.

That e-mail is well written fwiw. Makes me feel a bit better. Would like to see if some ROW players got paid within the past week though.
04-05-2015 , 03:55 PM
Thank you for contacting us.

Okay the main reason we are having this delay is because we handle several poker and sports sites, so basically at the end of the Super Bowl, we had several winners making the cash out, we review them as first come first served, and a lot of them where done on February, which are still pending.

We are constantly sending checks out, however I cannot assure an specific date of when they will be processed, that will be taken cared within the time frame.
04-06-2015 , 09:53 PM
Several reports of checks being processed today in Merge Deposit/Withdrawal Thread.

Last edited by goodsaint; 04-06-2015 at 09:54 PM. Reason: today
04-06-2015 , 10:16 PM
Quote:
Originally Posted by goodsaint
Several reports of checks being processed today in Merge Deposit/Withdrawal Thread.
yup, but i ain't celebrating until i get mine
04-07-2015 , 11:56 AM
yes, yesterday checks were reported processed and ready to send out. Still far from an ideal situation. No one in the business is even close to doing as bad as a job as carbon. Still would encourage people to not deposit and avoid the hassle of 6-8 week waits on checks.
04-07-2015 , 12:03 PM
They should segregate player funds from operating funds.
04-07-2015 , 12:09 PM
Translation - we are waiting for more suckers/players to deposit before we can cash you out.

Unregulated poker at it finest!!
04-07-2015 , 01:18 PM
Quote:
Originally Posted by mcc3504
yes, yesterday checks were reported processed and ready to send out. Still far from an ideal situation. No one in the business is even close to doing as bad as a job as carbon. Still would encourage people to not deposit and avoid the hassle of 6-8 week waits on checks.
+1

Life is much better when you're not waiting on Merge to send you checks.
04-07-2015 , 01:35 PM
Quote:
Originally Posted by mcc3504
yes, yesterday checks were reported processed and ready to send out. Still far from an ideal situation. No one in the business is even close to doing as bad as a job as carbon. Still would encourage people to not deposit and avoid the hassle of 6-8 week waits on checks.
Agree with this 100%. Going to switch over to live 😢😢😢😢😢
04-07-2015 , 06:39 PM
Quote:
Originally Posted by mcc3504
yes, yesterday checks were reported processed and ready to send out. Still far from an ideal situation. No one in the business is even close to doing as bad as a job as carbon. Still would encourage people to not deposit and avoid the hassle of 6-8 week waits on checks.
Carbon acquired or was acquired by Sportsbook.com/.ag a while back.

They (Sportsbook) have been doing the 6-8 weeks thing since the early-2000's. Scummy.
04-07-2015 , 09:04 PM
Quote:
Originally Posted by comesandgoes
Carbon acquired or was acquired by Sportsbook.com/.ag a while back.

They (Sportsbook) have been doing the 6-8 weeks thing since the early-2000's. Scummy.
yeah, it sucks... if carbon could bring cashouts to 2 weeks and under, would be the best site imo. But for now just gonna stay away. Cant deal with all the headaches
04-13-2015 , 01:54 PM
I requested a payout on February 22nd and it still hasn't processed. So it has been over 7 weeks since my requested payout and the timeframe is 3-5 weeks. I am new two 2+2 and this is my first post, but I think this is definitely a concerning issue.
04-13-2015 , 02:06 PM
Quote:
Originally Posted by moemoney11248
I requested a payout on February 22nd and it still hasn't processed. So it has been over 7 weeks since my requested payout and the timeframe is 3-5 weeks. I am new two 2+2 and this is my first post, but I think this is definitely a concerning issue.
I think every 2+2 member should cash out ASAP just to be safe.
04-13-2015 , 03:56 PM
It appears that people are being paid out in 8 to 10 weeks, but this is unacceptable considering the 3-5 week timeframe. No one can earn a decent living with a max $2,500 check every 2 months. I had a withdrawal in November 2014 process very quickly and I received the funds in less than a week. I quit playing on Carbon over a year ago because payouts were so slow, and the quick withdrawal was very misleading. I assumed the withdrawal process had improved, but I was clearly wrong in my assumptions. I still have money sitting on Carbon but I refuse to play until I receive my funds I request on Feb. 22.
04-13-2015 , 04:28 PM
even 3-5 weeks is ridiculous this day and age, 8-10 weeks is taking the p. How people can keep playing there is beyond me as there are obv diff sites where you can take ur custom
04-13-2015 , 04:28 PM
Same boat, requested check feb 23rd, still pending.

Email response received:

We are sincerely sorry this withdraw is taken a bit longer than usual, this is because we are having a high volume of withdrawals and that is the reason why it is taking a little more for us to process the withdraw, however it will be process as soon as we can, again we are truly sorry, we appreciate your understanding on this. (maybe the best run on sentence of all time?)

Sigh sounds like week 7 nothing happens either...incredibly tough to continue to keep playing there.
04-13-2015 , 04:37 PM
so any ROW player received a skrill lately?
04-13-2015 , 04:39 PM
I have been waiting 2 months for a check. Im done playing merge, at least till I get paid. I recommend everyone doing the same until they fix this. They blame football but football ended months ago and we the players need to not stand for this. I could go on and on about the unethical things these sites get away with these days (no player bonuses, rb, or vip programs, cancelling tourneys last min or even while they are running, as well as other bs). However not paying us is something we need to make a stand against. Stop playing there please until they fix this or this too will become the norm, other options are available...

And def don't deposit there
04-13-2015 , 05:07 PM
Has anyone done the bank wire / had better luck or quicker timeframe? I've been doing checks but as everyone mentioned before about 2 months lately.
04-13-2015 , 07:58 PM
unless you have the WU option I wouldn't even play on Merge.

      
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