WSOP.Com charges monthly fee for "inactive" accounts - Internet Poker

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WSOP.Com charges monthly fee for "inactive" accounts

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03-31-2017 , 11:25 AM

TheFly

veteran

Join Date: Apr 2010 Posts: 2,993

I received the below e-mail from WSOP.Com. I think I put money on there to play the Bracelet Event last year or some satellites. I don't live in Las Vegas so I can't play unless I am there. I had no idea WSOP policy was to begin charging $5 bucks a month if your account is "inactive".

Hey {redacted},
We are contacting you regarding your WSOP.com Nevada account.

You have not logged into your account for the past 9 months and as a result, we will begin to implement our dormant account procedure on 29_Jun_2017. Until then, you are free to log into your account to prevent it from becoming dormant.

The twelve-month period triggering dormant status is calculated from the date you last logged into your WSOP.com account.

Once your WSOP.com account enters the dormant account period the account will be closed and we will charge a monthly administration fee of $4.99. The administration fee will be deducted from the dormant account balance once each month and will continue to be deducted until the balance of the account has reached zero.

{Redacted}, should you want to re-activate your WSOP.com account after it has entered the dormant account period, please contact our support department at 1-866-745-2385 or send an email to support@wsop.com.

Once your account has been re-activated, we will stop charging the administration fee but will not be obligated to reimburse any past fees.

To review this and all our policies, please view our Terms & Conditions.

See you at the tables,

The WSOP.com Player Support Team

www.WSOP.com

Questions? Contact: support@wsop.com

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03-31-2017 , 11:36 AM

JohnCleese

old hand

Join Date: Aug 2012 Posts: 1,935

This is standard practice for almost every site. In fact, I can't think of one that doesn't do this.

Also, wrong forum.

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03-31-2017 , 11:49 AM

SuperSwag

Pooh-Bah

Join Date: May 2012 Posts: 5,765

Never heard of a site doing this, wtf?

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03-31-2017 , 11:49 AM

TomHimself

Carpal \'Tunnel

Join Date: Mar 2005 Posts: 10,420

this is a fine forum to post it in.

and no way this is standard practice

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03-31-2017 , 11:55 AM

4k4sh777

adept

Join Date: Mar 2010 Posts: 828

thats ridiculous. no poker site in the history of poker sites has ever done that, anyone who says otherwise is a shill

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03-31-2017 , 11:57 AM

nonpoet

stranger

Join Date: Jan 2017 Posts: 7

@OP, I've got some spare money. Could you hold them for me? But remember, you can't do anything with them and you need to keep them safe in a separate place. And if anything ever happens to them I will complain and accept no excuses.

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03-31-2017 , 11:59 AM

MultiTabling

old hand

Join Date: Aug 2012 Posts: 1,849

This is standard procedure on many betting sites. They warn you of this happening at least a month in advance.

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03-31-2017 , 12:04 PM

LimpDitka

Pooh-Bah

Join Date: Jun 2010 Posts: 4,024

Quote:

Originally Posted by JohnCleese

This is standard practice for almost every site. In fact, I can't think of one that doesn't do this.

Also, wrong forum.

Name one other poker site that does this..

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03-31-2017 , 12:06 PM

justAnobody

self-banned

Join Date: Feb 2014 Posts: 67

Quote:

Originally Posted by LimpDitka

Name one other poker site that does this..

http://forumserver.twoplustwo.com/28...0/index12.html

http://forumserver.twoplustwo.com/28...counts-259629/

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03-31-2017 , 12:13 PM

#10

FWWM

FOOT FF Fristion '15

Join Date: Oct 2013 Posts: 12,519

Yeah, party and others did/do this. Nevertheless it's obv a complete joke and disgraceful money grab

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03-31-2017 , 12:17 PM

#11

JohnCleese

old hand

Join Date: Aug 2012 Posts: 1,935

Quote:

Originally Posted by justAnobody

http://forumserver.twoplustwo.com/28...0/index12.html

http://forumserver.twoplustwo.com/28...counts-259629/

ipoker also do the same thing.

Stars stance is slightly different:

In the event that your User account is “inactive” (i.e. you have not logged into your User account for a consecutive 12 month period), monies deposited by you in your User account will cease to be "End User's Deposits" and will not be held in trust but will be immediately available to you for withdrawal or to use the Service in accordance with the terms of this Agreement from such time as you log into your User account and will be automatically reclassified as "End User's Deposits.

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03-31-2017 , 12:20 PM

#12

WutRUTryin2Hit

veteran

Join Date: Mar 2006 Posts: 2,619

In other words, Stars does not do this.

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03-31-2017 , 12:25 PM

#13

JohnCleese

old hand

Join Date: Aug 2012 Posts: 1,935

Every site returns the fund if you complain to them about it. So, end outcome is the same whichever site you play on.

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03-31-2017 , 12:26 PM

#14

samooth

veteran

Join Date: May 2009 Posts: 3,350

Quote:

Originally Posted by 4k4sh777

thats ridiculous. no poker site in the history of poker sites has ever done that, anyone who says otherwise is a shill

as others have pointed out, many sites have similiar policies to tackle dormant accounts;

888
http://www.888.com/Security-and-Priv...-Agreement.htm

Quote:

If you do not log in to your account for a consecutive period of 365 days, your account will be considered a "dormant account". Any positive cashable balance in a dormant account may be removed by us and cease to be held in the Designated Account (as defined below) for player funds. Before any positive balance is transferred out of a dormant account, we will use reasonable efforts to notify you via the most current contact details you provided to us. Following your account becoming a "dormant account", you can at any time log on to your account and contact us to request that the amount of the positive balance (subject to the terms of the Withdrawal Policy) is made available for your withdrawal or to use in your account with us and subject to our verifying your identity to our satisfaction, we will promptly consider any such request.
Please note that if you do not log in to your account for a period of 90 days, your Comp Points and/or Bonus Points, if any, shall be forfeited to the Company without further notice and are not refundable.

partypoker
https://www.partypoker.com/terms-and-conditions.html

Quote:

11.1. If You do not access Your Account by 'logging on' to Your Account using Your Account name and password and either (i) place a cash wager or bet via the Facilities, or (ii) enter a tournament with a cash entry fee via the Gaming Facilities, or (iii) play a raked hand via the Gaming Facilities, or (iv) make a deposit as applicable, for any consecutive period of 180 days, then after those 180 days (the 'Grace Period') Your Account (and any related account with any ESP) will be deemed 'Inactive'.

11.2. Once Your Account has been deemed Inactive We will be entitled to charge You an administrative fee (the 'Inactive Account Fee'). We may deduct an amount up to the Inactive Account Fee amount from Your Account Balance on the day following the end of the Grace Period and then every thirty (30) days thereafter in accordance with the Inactive Account Fee Schedule. We will also remove any unused freeroll entry tournament monies from Your Account, including but not limited to occasions where the tournament for which the freeroll entry applies is no longer valid. If We continue to deem Your Account Inactive for a period of eighteen consecutive calendar months, in order to safeguard Your monies, We may withhold any remaining monies in Your Account and close Your Account. You may contact Us to reclaim any such withheld monies at any time.

Last edited by samooth; 03-31-2017 at 12:27 PM. Reason: slow pony :D

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03-31-2017 , 12:40 PM

#15

pmarrsouth

Pooh-Bah

Join Date: Oct 2007 Posts: 4,123

Quote:

Originally Posted by TheFly

I don't live in Las Vegas so I can't play unless I am there.

Do you have to physically be located in LV to cashout though?

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03-31-2017 , 01:05 PM

#16

namisgr11

old hand

Join Date: Jun 2012 Posts: 1,504

Quote:

Originally Posted by pmarrsouth

Do you have to physically be located in LV to cashout though?

Nope. Just cashout, in the time you've taken to start a new thread.

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03-31-2017 , 03:43 PM

#17

michelle227

veteran

Join Date: Jul 2007 Posts: 2,177

so...basically what they are doing is giving notice to ensure that players from out of State log in while in town for the Series and then you are good until the next year. Big deal...

Would be more cause for concern if they used a shorter window of time, but this seems to acknowledge that many can only play in a short window of time on an annual basis, specifically when in town for WSOP.

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03-31-2017 , 05:01 PM

#18

Bobo Fett

Carpe Diem

Join Date: May 2006 Posts: 56,895

Wow, you don't often see a thread with so many replies taking opposite viewpoints on an obviously provable point, that are all incorrect.

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03-30-2023 , 09:14 AM

#19

pwnsall

CFBBPC

Join Date: Jun 2006 Posts: 65,636

Bump, got an email about this today, also they make it quite difficult to withdrawal for obvious reasons

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