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Old 02-05-2011, 06:55 AM   #1
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WSOP.CO.UK banning winners?

Hi people,

bit of a PSA here, Signed up to the above site last night to test it out & see the level of donkness after seeing all the adverts on UK TV.

well - $100 deposit, suddenly is $2K from a little bit of cash & a spin on the fruit machines!!! decided to have a go @ a couple of tourneys, came 3rd, played a few more spins on the fruit machine, 200 hands of $400NL & all of a sudden Im sitting on $9K.......

not a bad ROI for 8 hrs work!!!

so - decide to cash it all out as the casino on the site is a degen maker! this is where it goes a little pete..

cash out is showing in the client as awaiting processing, decide to give them a call seeing if they need ID, Prof of Address, height, weight & whatever else they decide is appropriate to waste time until they hand over the dough... anyway, silly call centre somewhere I cant understand the bloke on the phone. moving on! chatting to the bloke he confirms cash out is all ok. but..... as I am talking to him he says "I see you left $200 in the account I would advise you to cash that out as well, I have passed your account to operations!!!!"

2 seconds later Im kicked out the client & have the geezer on the phone saying I will probably lose my account! all because I won!!!!!!!!

so beware people!

anyone else had any similar problems with them?
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Old 02-05-2011, 07:08 AM   #2
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Re: WSOP.CO.UK banning winners

and that's the whole story?
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Old 02-05-2011, 07:10 AM   #3
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Re: WSOP.CO.UK banning winners

Either shenanigans by OP or a miscommunication happening here.
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Old 02-05-2011, 07:20 AM   #4
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Re: WSOP.CO.UK banning winners

wasnt there a network a while back banning winning players? Or limiting what they can play...
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Old 02-05-2011, 07:26 AM   #5
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Re: WSOP.CO.UK banning winners

Guys,

nothing dodgy at all went on by me, I just went on a stupid hot streak, ran like god @ cash & had a play on the casino games.

please do not bother posting scammer or any other rubbish like that as its not the case, I have been on these forums for a while now & have got 0 issues with my reputation.

It was a case of a heater @ the tables & a heater on the casino games. now this may be resolved quickly & professionally by them, but so far that isnt the case.

Im not on her moaning about it I am making other players aware of the situation.
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Old 02-05-2011, 10:35 AM   #6
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Re: WSOP.CO.UK banning winners

Sorry hope you get this resolved but im more interested in the chick you have as your avatar
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Old 02-05-2011, 10:52 AM   #7
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Re: WSOP.CO.UK banning winners

Quote:
Originally Posted by barradri View Post
Sorry hope you get this resolved but im more interested in the chick you have as your avatar
There's a reason not many guys will share her name with you here.

I do not watch porn, I do not watch porn. It's Keri Sable. I do not watch porn.

As for the OP, sounds pretty bad if it's all true what you wrote.
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Old 02-05-2011, 11:16 AM   #8
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Re: WSOP.CO.UK banning winners

Try posting this on Casinomeister, you may get a better response.
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Old 02-07-2011, 10:00 AM   #9
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Re: WSOP.CO.UK banning winners

Guys thanks for the updates.

bit more info here....

I had an account with littlewoods over a year ago & asked for it to be closed as it was a pretty low volume network & I didnt think I would play there again.

welll.

cassava runs the back office for WSOP.co.uk & also littlewoodsgameon.com

they are now saying that I will only be able to withdraw my $100 deposit not my $9K of winnings as I have a closed account with littlewoods.

so now spoken to littlewoods & they are saying there is no issue there end as it is over 6 months since I closed the account...

yet WSOP are still refusing to credit my $9K of winnings!!!

fingers crossed this will be resolved, but has the terribad feeling of an angle shoot from a small company avoiding paying!!

email below.

Dear Tazbolton,

This is Sue from the Operations Department at Cassava Enterprises (Gibraltar) Ltd.

Cassava Enterprises provides operational services for WSOP.com & Littlewoods Game On.

Tarek, during a routine review of your account I note that you have requested a cashout, please note that as you have self excluded yourself from a related account, at this time you deposit amount of $100 will be cashed out, no further monetary transactions will be processed from this account until the issue with your related account is resolved.

Until that time, I kindly ask that you refrain from opening further accounts with any gaming site owned,operated or powered by Cassava Enterprises (Gibraltar) Ltd; as such accounts will be closed as soon as they are detected. In case that you do open any new account(s), Cassava Enterprises may, at its sole discretion, withhold all deposited and related monies in relation to such accounts.

If we can be of any assistance please do not hesitate to contact us.

Best regards,
Sue
Operations Department
Cassava (Gibraltar) Ltd.
operations@cassava.net

(the issue with the related account is that I asked for it to be closed! nothing shady before people start!)

Ill update when I hear more from them
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Old 02-07-2011, 10:30 AM   #10
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Re: WSOP.CO.UK banning winners

Quote:
Originally Posted by Tazbolton View Post
bit more info here....

I had an account with littlewoods over a year ago & asked for it to be closed as it was a pretty low volume network & I didnt think I would play there again.

please note that as you have self excluded yourself from a related account

no further monetary transactions will be processed from this account until the issue with your related account is resolved.

(the issue with the related account is that I asked for it to be closed! nothing shady before people start!)
"Self excluded" and "closed" are normally two different things.

What reason did you give to close your account?

"until the issue with your related account is resolved." This sounds as if you owe them money against the closed account. What is the issue? Whatever it is, it sounds as if you could resolve it, from their pov.
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Old 02-07-2011, 11:22 AM   #11
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Re: WSOP.CO.UK banning winners

Well, maybe a mod should change the title from banning winners to temporarily freezing self excluders...
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Old 02-07-2011, 12:35 PM   #12
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Re: WSOP.CO.UK banning winners?

Mod,

Please alter title.

this is now turning into a farce.... I closed the account as I didn't want to play there again, no shady reasons & I 100% do not have any issues with the company...

this will probably just fester for a week until they clear the cashout...

but will let you know more if & when more happens!!!

*

Edit/MH: Thread closed, temporarily. PM me when you want to post again.

Last edited by Mike Haven; 02-07-2011 at 03:50 PM.
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