What's happening at Ongame? - Page 26 - Internet Poker

HypnotiX · 06-20-2009, 01:26 AM

Quote:

Originally Posted by BlurstOfTimes

First of all, I'd like to start with an apology. Following the recent technical upgrade of the Ongame software, I realise that there have been some problems with our service and I understand that this may have been frustrating. I deeply regret if you have been inconvenienced in any way.

Secondly, I'd like to thank you all so much for your patience whilst Ongame are working to get things right.

Most of all, I'd like to thank everyone who took the time to contact us and give us feedback - please be assured that I have raised your concerns at the highest level at Ongame and I will continue to update you with progress. We have received a schedule of fixes from Ongame, and again be assured that we will lobby for the issues that affect our players the most to be higher up the priority list.

In the meantime, by way of apology, I hope that you will join us in two big added-money tournaments that are scheduled in the coming weeks.

SUMMER PARTY ADDED-MONEY TOURNAMENTS

Date: 25/06 and 02/07
Time: 19:00 BST, 20:00 CEST
Buy-in: $5+0.5

The $10,000-added prize is distributed as follows:
1-25 =$190+10 ChampionChip Ticket
26-35 =$100+8 Ticket
36-45=$50+4 Ticket
46-100=$10+1 Ticket

These tickets will be added to the top 100 finishers on top of their cash prize. The remaining money will be added to the prize pool.

Please enjoy this added-value opportunity.

Eurobet.com

Adam Ruffett
Eurobet.com, Poker Manager

Thanx for your response, can you please post the schedule that Ongame provided you for the fixes to come ? If you cant do that at least maybe tell us what they will change to their software in the near future.

Specialwon · 06-20-2009, 05:33 AM

Quote:

Originally Posted by Sounded Simple

Noooooooooooooo
It's really smooth to get a session going now, tables don't break as often and you can get tables started quickly if needed.

Don't give into the bumhunt 16 deep on the waitlist nits. The lack of waitlists has been one gem thats come out of this.

I was totally against the lack of waitlists at first but I'm warming up to the idea now. Games are the fishiest I've seen like ever, clearly this has had something to do with it.

Anpfiff · 06-20-2009, 05:39 AM

I agree...without the waiting list it's much easier to find good games and much faster too. When 8 players are waiting it doesnt make sense to wait also cause there will be totally new players at the table when U finally get a seat.
And when I try to sit down at a table from the lobby, I almost always get the seat. Havent had any big problems there...

breakevenpro · 06-20-2009, 05:54 AM

YES
without waiting lists is much better
this is the future of online poker

signuptoday · 06-20-2009, 05:58 AM

so they do no waiting list on purpose?

yawak · 06-20-2009, 06:24 AM

No waiting lists = More tables = More rake

Instead of waiting for existing tables, people are going to open up more new tables.

Too bad the software lags when you multitable. So frustrating when you need to click 2-3 times on each button.

Franki81 · 06-20-2009, 06:25 AM

For those who got trouble with Hollywood download client (it closes the program after you login):
Go to http://get.adobe.com/air/ and download Adobe Air (on the right click 'Get Adobe Air') and download and install it.
Download the Hollywood client and install it (it won't install Air)
Login to Hollywood, the client will shut down (at least it does for me and some friends of mine got the same problem)
Now install Adobe Air again, it will tell you this version is already installed and quit the installer.
Start Hollywood poker client, and login. For me it works now, the client doesn't shut down anymore.

Specialwon · 06-20-2009, 07:02 AM

Quote:

Originally Posted by signuptoday

so they do no waiting list on purpose?

Yeah, there is no way that was an accident. Ongame have screwed up by not explaining the benefits clearly either before migration or when the change was made, I was extremely annoyed when I first saw how it was done, but its typical of Ongame that bc they dont have any direct contact with the end users, they don't feel like they are accountable and come off as incredibly arrogant.

By the way, thanks to that guy from Eurobet for posting here. If you have any influence with Ongame could you tell them that they come across as massive jerks because they never speak to the community or if they do, it is all done in an incredibly retarded way. That idiot from the ombudsmans department who used to post here, OngameClassic, is a prime example of what I'm talking about, zero communication skills, and as soon as one difficult question comes up he has a hissy fit and is never seen or heard of again.

Garak. · 06-20-2009, 08:10 AM

The no waiting list thing doesn't work for games witha small player pool. In flhe very few people want to play heads-up to start a game due to extortionate rake at low limits so new tables are rarely started, and the old games tend to break up quickly without the wait-list to sustain them. I'm sure many people log-in see there are only a couple of games which are full, then decide to go and play another site never bothering to constantly check if a seat has become free.

Anpfiff · 06-20-2009, 09:12 AM

I can't exit the eurobet software anymore? I always have to close it through the task manager. Anybody else who has experienced the same?

La Ultima Cerveca · 06-20-2009, 10:04 AM

Quote:

Originally Posted by Sounded Simple

Well, I table select more and probably better than most people. I also start tables whenever possible - and on the old client it wasn't uncommon to have to sit on an empty table trying to nab a seat somewhere with all the waitlists 8 deep.

There are lots of things wrong with this software but if you play at ongame there is no way anyone can deny that not having wait lists improves the game immensely.

This actually helps table selection because if you are on the ball you get to snap up the good seats as they pop up. Sessions start quicker and tables don't break as often.

+1,its better without waitinglists

gustavv · 06-20-2009, 10:12 AM

Quote:

Originally Posted by yawak

No waiting lists = Less players= Less rake

FYP

Andyfothershops · 06-20-2009, 07:31 PM

Quote:

Originally Posted by Garak.

The no waiting list thing doesn't work for games witha small player pool. In flhe very few people want to play heads-up to start a game due to extortionate rake at low limits so new tables are rarely started, and the old games tend to break up quickly without the wait-list to sustain them. I'm sure many people log-in see there are only a couple of games which are full, then decide to go and play another site never bothering to constantly check if a seat has become free.

As there is a big player pool, it seems to be happening the opposite way round. New tables are starting more often and full ones are breaking less.

Garak. · 06-20-2009, 07:45 PM

I said in limit hold'em, although it being new software and the sudden disappearance of alot of the old russian tag limit players might not be a coincidence.

psiland · 06-20-2009, 08:00 PM

Quote:

Originally Posted by Franki81

For those who got trouble with Hollywood download client (it closes the program after you login):
Go to http://get.adobe.com/air/ and download Adobe Air (on the right click 'Get Adobe Air') and download and install it.
Download the Hollywood client and install it (it won't install Air)
Login to Hollywood, the client will shut down (at least it does for me and some friends of mine got the same problem)
Now install Adobe Air again, it will tell you this version is already installed and quit the installer.
Start Hollywood poker client, and login. For me it works now, the client doesn't shut down anymore.

Still not working for me