Quote:
Originally Posted by Grafter
3 questions of potentially varying stupidity from a new player.
1) Why do my account details say "House player = yes"
2) Having deposited by neteller, do I have to verify my account before cashing out back to neteller?
3) Maybe depending on the answer to 2), when can I expect to get the cashout I requested on Nov 12th?
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These questions are best answered by Support but since you posted here:
1. All rakeback players have this remark. If you're not a rakeback player, please ask Support to check your account. I'll make a note to change the "House" to "Rakeback" in the backoffice.
2. No, don't have to verify.
3. If you cashed out on 12th, take out 24-48 hours, and you should get your funds on Monday or Tuesday. If you don't, send your username and a short note to
2p2@everleafgaming.com and we'll check.