Safe for non-us people???

Merge is the type of Network that truly will not survive if indicted, Absolute/UB, Full Tilt and Stars ruined everything.

Has anyone even got a check from carbon that didnt bounce?

Description Reason
#3957984 $600 Check withdrawal Pending approval. Cancel

This has been here for a little over a week now and i wonder if this is real money or just play money?

Back when they use to respond to people they told me that they only process checks on mondays and thursdays, and that it will take 4-6 weeks to process! so....Good luck today! I am also waiting for a check to process but its only been 5 days for me so i am anticipating another 3 weeks minimum!
Have they told you how long it should be?

I've addressed some of these issues in the official Carbon thread, but I'll pop in here too.

There are some realities with online/Merge/CarbonPoker right now. It is true that at the moment US check withdrawals are being processed slowly. Right now, we're at about a 6 expectation on those. People that have Click2Pay have been able to withdraw much quicker. I know it doesn't help anyone else, but withdrawals outside the US are processing more quickly. It's something that we're working on, and going to try and bring more options to the table soon.

Customer support is also an issue. We were flooded when BF went down, and frankly, are still working our way through handling the influx. A major part of the decision to disable new US signups as of this evening, is to help deal with our existing player base. We want to be able to support our players, and right now, we're having difficulty keeping up with the numbers. Again, this is a focus, and something we are working towards.

As for specifics with the OP's account, I can't really go into detail, but the truth is that not getting an answer and not liking an answer are two different things.

I can not speak to Carbon specifically(not sure if the cashiers are the same) but when I got nervous I was able to withdraw $1k in about 24 hrs off of BlackChipPoker (another skin on Merge)

For anyone NOT IN THE US, the EcoCard withdrawal option worked for me quickly and without issue.

It is another e-wallet but located in the UK(I believe). Not sure how risky it is but I did want to mention for anyone else who does have this for an option it does seem to be currently working.

For those in the US, I feel for you as I did lose some money I had left on QT.

Really! Are you sure about that?
Please show me where I have been waiting and posting in threads complaining about sites be a scam, etc.
I didn't think so!
If you don't know who/what you are talking about maybe you should STFU.

Is this how you got your 15k posts by mindlessly making one liners about crap and people who have no ****ing clue about?

Hi Chris,

First things first, what is a 6 expectation?

As for the specifics of my account, I'm assuming you can't go into detail because the details are frightening and embarrassing for Carbon Poker. I'll be happy to lay the details out for everyone so you don't have to.

May 2nd, asked if I could be bumped up to Ether level.

May 3rd, was bumped up to Ether level. Asked if I could have my rakeback turned off to receive 100% points instead of 65% points for the sole reason that my rakeback would be higher.

May 4th was told by Carbon Poker that my rakeback was turned off and I would receive points at 100% effective immediately. Emailed same day that I was still receiving points at 65%.

May 5th received reply that it would be taken care of that day. I heard nothing back for several days.

May 9th received reply to different minor issue. No mention of the points error at all.

May 12th, still receiving 65% points, emailed my support rep again.

May 13th, received email, points fixed. Finally receiving points at 100%. The points that I lost out on I was not given back nor was any attempt made to do right by this on Carbon's part.

May 20th, discovered that the lost points was going to cost me the Marathon Man bonus of $425, asked support rep to fix the points so that I could earn this bonus.

May 23rd, have not heard back about the Marathon Man promo yet... told him to just forget about it and look into the initial depositor's rake chase and I why I had not received my $500 bonus yet. Also asked to expedite a check.

May 24th received reply that he will look into the check issue and the rake chase.

May 27th received reply "After looking into the new depositor cash chase for you, the issue is tied to the affiliate your account is associated with. Unfortunately your affiliate is not one that can participate in this specific promotion. This is usually because these affiliates offer their own exclusive cash/rake chases. Sorry for the confusion on the issue."

I was not confused. This is clearly an excuse not to pay me this money. Here is the page with the rake chase info on it. This "disqualification" is not listed anywhere.

http://www.carbonpoker.com/promotion...ash-chase.html

Point 4 states "Starting March 1st 2011 @ 00:00 server time, all New Depositing Players will automatically be opted into this promotion."

June 1st sent email regarding the Money Tree discrepancy. Received response same day saying that I only qualified for 19 of the 20 days. Was notified that my points on the 31st do not count. You can find the terms and conditions here:

http://www.carbonpoker.com/promotion...tree-2011.html

Point 2 directly pertains to the issue at hand.

There was no mention of the points that I lost due to receiving only 65% and not 100% from May 4th to May 13th.

Naturally, the VIP Points Ledger is broken. It is located here:

https://secure.carbonpoker.com/point...ate=2011-05-31

I am unable to go through my points and determine if I would have qualified for the Money Tree Promotion had my points been switched over on May 4th as stated by my personal VIP rep.

So, did I receive answers? Sometimes yes, sometimes no. Did I like those answers? Again, sometimes yes and sometimes no.

soda

Definitely concur. build it up.

lold@ deposited 1k on carbon

I was originally was going to say LOL, but that would be cruel.

My sympathies and I wish you the best.

Thanks for your post, I believe that many should benefit from it.

blue_water

P.S., Keep us posted, thanks.

I have good news to report.

My VIP rep has informed me that there was a day that I would have earned over 250 points with the 100% points when I was only getting 65% and he has credited my account for the full Super Money Tree bonus that I had earned in May.

Naturally, it is disappointing that I have had to fight so hard for this, but it is also uplifting that in this case Carbon Poker did make good on it.

I am still being told that I do not qualify for the Initial Depositor's Cash Chase. As I have stated before, I believe that I am owed this money. Carbon Poker disagrees despite the information on their web site that all New Depositors are immediately made eligible. I have asked them to change their terms and conditions to make it known that most people will not be eligible for this.

As an aside, a google search for Carbon Poker Merge Network brings this thread up on the first page.

Best of Luck this weekend,

soda

It seems you were the only person to actually receive a wire from UMW. I can remember people were saying that since you received it we shouldn't worry. Guess they were wrong.

problem settled, carbon is good

Guess you were wrong as well.

I have sent in my verification docs 3 times now. I've been waiting for them to verify me for a month since I sent in them the first time.
That was the response 2 weeks after I first sent in the docs which I received about 2 weeks ago (1 month total). I've sent them my documents two more times since and have heard nothing. It doesnt seem to hard for them to just read my email, and turn on my ability to do transfers and cashouts. It seems like they're stonewalling.

Joke site.

I was also not paid the initial depositors chase promotion. I was told the reason was that my account was made too long ago, even though I had never played a hand or made a deposit on the site. My first deposit was made in April. It never says anywhere on the 10 terms for the promotion that having an account that wasn't made in the last couple months disqualifies you. Don't know why they are just not paying this out.

Also it seems they have discontinued the ability to trade VIP points for cash overnight without announcement even though CarbonChris is on record as saying the VIP program will not have further changes.

I really am pulling for Carbon to solve the problems they are currently going through, but some of these issues are pretty serious I think.

lol. what are people supposed to do once they withdrawal to click2pay? click2pay doesnt process cashouts to us players. and OP isnt the only one who hasnt been getting the right bonuses. lots of people have been getting screwed or not get any bonuses or credits from promotions and they have to PM you to get it fixed. this sort of thing has been happening since way before black friday.

why arent bonuses and promotions credited automatically? seems like you guys just advertise promotions but really have no intention of paying everyone and just hope that people dont check their balance closely.

Ive been trying to cash out a lousy 300 bucks for months now. Just gonna charge back all my deposits, **** that scam ****

God, you are such a pathetic loser.

Really, between keeping money on UMW and putting it on cake or Bodog I thought maybe UMW was the lesser of three evils. That isn't exactly a ringing endorsement of them. I was one of the ones that posted from the beginning that I knew something was wrong. Guess I made the wrong choice out of three horrible choices, yes you are correct stupid.

You search through my posts just to find anything wrong and then post it in multiple threads. God, you are such a pathetic loser. Let's not forget you made several posts saying we would get our money and made smart ass comments when we were worried. You already made a complete fool of yourself in the other thread and I buried you. Can't believe you're still this butt-hurt weeks later. LOL, so sad.

As for my post in this thread, I just found it ironic that the one dude who actually received a wire that everyone used as an example is now starting a thread titled "Warning! Merge Network", not that I blame him.

Hah, the guy who calls everyone an idiot is sensitive to criticism. Priceless. I shall derail this thread no further.

I love their $200 freeroll, just played in it, great since i'm not putting one dime onto any sites @ the moment, i won't say ever, but i'm kool with freerolls.

Merge zigs when they sould zag and zag when they should zig.

Hey, maybe they got a good thing going with freerolls, (well, it is an untouched market). As long as they have no competition, Merge will do well. Good luck Merge.

Merge zigs when they sould zag and zag when they should zig.

Hey, maybe they got a good thing going with the freerolls (the freeroll business..., it's an untouched market).

As long as they have no competition, they'll do very well. Good luck Merge.

Soda, has the cashout request been updated yet or still pending? Is check your only option for withdrawal? I've heard that it takes 4-6 weeks to receive checks from Merge, and even then the check may bounce.