This occurred on Tigergaming. Also part of the same network. I've been waiting for a while now and after reading this post, it doesn't sound too promising. Emailed countless times, only to get ZERO replies back. I will keep you guys updated as it goes on...
System 4:50:37 PM
System is getting started. [Monday, October 25, 2010 4:50:37 PM]
A representative will be connected, please be patient.
Hanri enters the chatroom.
Hanri 4:50:53 PM
Hello Jason, my name is Hanri, how may I help you?
Jason 4:51:06 PM
could you please tell me what is going on with my cashout?
Hanri 4:51:41 PM
Will you please send me your username?
Jason 4:51:46 PM
Hanri 4:52:17 PM
Thank you, one moment please.
I will send a email to our operations department and ask them to make your payment a priority.
Can you please send me your email address?
Jason 4:56:07 PM
I've been told that before, and was also told it would be done within 24hrs
This was 4 days ago
Hanri 4:57:10 PM
I will send another email to them.
I am really sorry for any inconvinience.
Jason 4:57:38 PM
How is this going to be any different from all the other emails already sent?
here is my last conversation with your online support :
Candice 10:31:36 PM
Jason 10:31:41 PM
Candice 10:32:32 PM
Your payout is marked as Urgent and will be done in the next 24hours time.
Jason 10:35:22 PM
Candice 10:37:05 PM
I see the one of the 14th.
Jason 10:37:26 PM
Candice 10:38:49 PM
tran#yyyyyyyyy is the one of the 21st
Jason 10:39:31 PM
I also made a second w/d tran#yyyyyyy, could you make sure that gets w/d at the same time tomorrow?
Candice 10:40:45 PM
Unfortunately this is not in my hands but I will send a request to Operations.
Jason 10:41:10 PM
Hanri 5:00:39 PM
Unfortunately we do not work with the finansial aspect.
Jason 5:01:17 PM
unfortunately, you are the only ones I can talk to about this
Ive emailed countless times, and not one reply back
Hanri 5:01:47 PM
I will send them another email and I will send them an email from my personal email.
Jason 5:02:10 PM
I've been patient, but this is getting ridiculous
Hanri 5:07:27 PM
I am really sorry but as you no by know that we do not work with the payments, we tell them that you request the payment.
Jason 5:08:10 PM
i understand your position, but unfortunately, there's no one else I can talk to
They don't reply back to my emails, nor yours
Hanri 5:09:40 PM
I will really try to get an answer from them. I do understand your frustration.
ok thank you, I appreciate your understanding