re: Waiting x months for money from Paynorake
 

Zac is the coolest out of the support staff. He actually told Dolf from me to make coffee for everyone, instead of work on the computer. Also to give him some matches and a knife and let nature take it's course... He actually told Dolf that, as he confirmed the next time I spoke to him. He said Dolf wasn't too impressed, but that it was hilarious! LOL

re: Waiting x months for money from Paynorake
 

it seems that it is true what zac said. i got the same response from email support after spamming/flaming them.

"Thank you for getting back to us.

I apologise for any inconvenience related to a possible time frame for payouts.

We will start the processing soon and they will be processed according to the order the request was received.

Then your payment will be processed according to that order.

We can not make exceptions at this moment, since we want to be fair to all customers.

Thank you for your patience and understanding in this matter.

Regards,
Payments Department
The Chico Poker Network"

re: Waiting x months for money from Paynorake
 

Thank you for getting back to us.

I apologise for any inconvenience related to a possible time frame for payouts.

We will start the processing soon and they will be processed according to the order the request was received.

Then your payment will be processed according to that order.

We can not make exceptions at this moment, since we want to be fair to all customers.

Thank you for your patience and understanding in this matter.

Regards,
Payments Department
The Chico Poker Network





I got that email today , but i got the same answer 1 or 2 weeks ago.

re: Waiting x months for money from Paynorake
 

I think people in this thread should keep sending mails and go to their chat and complain. If they have an intention to solve the payout issues, then they are working freaking slow and they are not doing much to make the players feeling relaxed imo, when they are not providing us with any information whatsoever.

re: Waiting x months for money from Paynorake
 

I think we should ask for some spokesman to join this thread and answer our questions. If everybody in this thread who got money stuck on their site asked for a spokesman to participate in this thread , then that might be possible. I do apologize for my english.

re: Waiting x months for money from Paynorake
 

I send them mails on daily basis and receive my daily load of generic tosh and balderdash.
I can`t stop thinking they are buying time. Don`t know why, don`t know the reason, just an intuition. Hope they are going to prove me wrong.

re: Waiting x months for money from Paynorake
 

So nothing changes today right?
Nobody has paid?

re: Waiting x months for money from Paynorake
 

Sorry if my english is too bad

System is getting started. [lunes, 06 de agosto de 2012 08:51:24 a.m.]
A representative will be connected, please be patient.
Mark enters the chatroom.
Mark 08:51:36 a.m.

Hello xxx, my name is Mark, how may I help you?


xxxx 08:52:14 a.m.

I heard that today maybe you will start paying the players... so is that really. do somebody has received their payout today?
or that is just smoke?


Mark 08:53:28 a.m.

What we can basicly tell you is that all withdrawals are being processed as a matter of urgency and you can be assured that your withdrawal will be released in due course.

Your patience and understanding in this regard is very much appreciated and we would like to apologize for the inconvenience caused.

xxxx 08:54:08 a.m.

but basically nobody has been paid today right?


Mark 08:55:11 a.m.

Hope you understand that we do not deal with the processing of withdrawal. You are however more than welcome to contact our Operations Department as they will be able to give you more detailed feedback on that.

You are able to contact them via the following email address:

cashier@chicopokernetwork.com

xxxx 08:55:58 a.m.

hmm thats sick


Im going to send 500 emails to them until they stop giving a robotic answers

Thanks..

Mark 08:57:04 a.m.

You’re most welcome, is there anything else that we may assist you with?

re: Waiting x months for money from Paynorake
 

nope
and mark is talking crap. it is useless to email to cashier@chicopokernetwork...

re: Waiting x months for money from Paynorake
 

Just the name chicopokernetwork would have been a red flag for me to even deposit money for me I hope you all collect soon. Bummer you have to go through this not only here but many other sites where they allow US players nowadays.

re: Waiting x months for money from Paynorake
 

You do not know that they will never get paid? Our most blatant lie. Think how can we judge them, I unfortunately think that the transfer of shares, can not reach them, no judicial authority to punish them. They no longer have to GammingCommision. They are Curaso and is not good. I hope I am wrong, but time and logic and their lies think that no payments.

re: Waiting x months for money from Paynorake
 

I just sent this mail to their stuff:
Can you send some spokesman to this thread to tell us what the hell is going on?, alot of people have been waiting 2-3 months for their withdrawls and i think every player that havent recieved their withdrawls deserve an explaination. Go to this link and make an explaination whats going on : http://forumserver.twoplustwo.com/28...2/index26.html

re: Waiting x months for money from Paynorake
 

I hope everybody do the same, it cant be bad imo, since they havent changed their answers for 1 month and that is getting old as fuark.

re: Waiting x months for money from Paynorake
 

please tell us the email where you wrote this to, so that we are all writing to the same...

re: Waiting x months for money from Paynorake
 

cashier@chicopokernetwork.com They usually respond from this address!!

re: Waiting x months for money from Paynorake
 

I sent three mails to this address today. No response.

re: Waiting x months for money from Paynorake
 

I'll wrote them too now, to send a spokesman.
Please would you other guys do the same so that they at least got 10 mails with this matter

re: Waiting x months for money from Paynorake
 

they needed aprox. one day the last time i wrote them to this adress...

re: Waiting x months for money from Paynorake
 

Done

re: Waiting x months for money from Paynorake
 

I have a 3k withrawal pending from May 25th

I have withrawn once before 3k also which took over a month

re: Waiting x months for money from Paynorake
 

Tasha 17:29:43

Hello Andrew, my name is Tasha, how may I help you?


Andrew 17:30:20

I have a pending withdrawal of $3000 since May 25th


thats a loooooong time



i actually like playing on this site but don't see the point if i cant trust the site



Also , what gaming commision is PNR under nowadays?



Tasha 17:32:48

Your username please.


Andrew 17:33:02

XXXXXXX


Tasha 17:33:56

We are licensed in Curacao.


I do understand your fraustration and can assure thet operations is doing their best to assist all players regarding the payouts.



Andrew 17:35:52

yea thats the response that everyone gets yet nobody has been paid out in ages


theres a thread on 2p2 that worries me tbh



can you give me a timeframe please on cashout?



its been months already



Tasha 17:37:12

Unfortunately I cannot give you an exact tike frame.


Andrew 17:37:37

how do i contact the gaming commission?


Tasha 17:41:05

I unforutnately do not have the email address for them, but you are welcome to email cashier@chicopokernetwork.com for further assistance.

re: Waiting x months for money from Paynorake
 

Done.

re: Waiting x months for money from Paynorake
 

done!

re: Waiting x months for money from Paynorake
 

Done!!!

re: Waiting x months for money from Paynorake
 

Done!