I've been hesitant to start a new thread on this. I've posted quite a few times in the other Full Tilt bank transfers thread. I guess its time we have our own thread because the issues we are having might be specific to WA state and we don't want to give people in other states that aren't having issues reason to worry.

My situation: Two withdraw dates. 11/11 and 11/13. I've sent several emails to support and received their carbon copy responses. This email response is the one that makes me worry the most:

If I interpret this correctly, they are blaming the WA state law for the delay. Is there another way to interpret this?

When I asked about possibly changing my bank transfers into wires I was told that the state laws are preventing this from being possible.

I don't think Full Tilt is trying to screw us. I think they know that would be awful for business. There is no governing body that we can turn to that will enforce some sort of law, but I don't think that's necessary. I believe that in an open economy like this customer service is golden for these companies. They realize just what would occur if they weren't able to get us our funds.

3 withdraws im sure they are all wires the one thats 950 max

dec-8
dec-10
dec-13

all approved instantly ft emailed me today and told me to wait 15 business days.

I'm in your same boat OP.... I'm starting to think we are never going to get our money. Not sure what to think about this. Obv playing anymore isn't going to work as easily as I thought. I really really really don't want to move to another state.

Two cashouts, both via bank transfer, have not appeared:

Nov. 12
Dec. 15

Multiples e-mails to FTP support reply to my inquiries that cashing out is a priority they have and to wait 15 business days. Two of my e-mails, supposedly, have been forwarded to "Black Card Management." I have heard nothing back from this "Management" team.

I PMed Sean and Doug about this thread. Hope they help.

I withdrew 2300 about a week after they blocked and got it no problems fwiw

I did a bank wire bank charged me 30..

Thank you, sir. Appreciate the help.

I did about the same thing with bank transfer. It was in my bank in two days. It was like around Nov 20th or so when all of this started happening. I finally decided to email them last night and I got the same "wait 15 business days" ****.

From what I've seen bank wires seem to be working fine and bank transfers are messed up all around. For the $30 or whatever in fees it seems worth it at this point to avoid the mess. I requested one in early November and got it converted to a wire and got it early December. But now when I withdraw I am not going to use transfers as they are plagued with problems atm.

Grudgingly, I am attempting a wire.

Dec. 22 - Approved Instantly
Will update (hopefully!)

Its very possible, after the last processor got seized based on the WA law, that FT just can't process bank transfers to WA state. Id be encouraged to hear people getting wires. FT is obviously a processing mess right now.

Full Tilt is a rip off. They banned me since I live in Washington State. I submitted my request for my funds and was approved Nov. 12. Today is Dec. 22, and I still do not have my funds. Full Tilt is stealing in my opinion and are giving Internet Poker a black eye. Any pro representing Full Tilt ought to think twice about having their name associated with a incompetent entity such as Full Tilt.

Why'd you make 3 smallish withdrawals within 5 days instead of just one bigger one?

i was still playing

Waiting from 11/14 - was assured on 11/18 I wasn't involved in the Processor problem.

As far as I'm concerned, they are keeping our money.

Well they'll keep your money if they feel your state will never play on full tilt again, you'll get it back if they feel you guys have a chance of doing business with them again in the future

They are not going to give your money just because they owe it to you. There has to be an incentive to do so.

This might not be too unbelievable considering FTP thrives on ripping its players off and making false accusations.

Have you thought about driving to another state and logging in with a non WA IP address to request your money? They did say that they will only block us if we are within WA state and outside of that we are free to play.

Riggghhhtt....so than FTP blocks your account from logging in from another IP address. And I'm sure thats what WA FTP players want to do, get in their cars and drive over an hour, maybe more, to go to a friends house or internet cafe to play on FTP. Especially if they have a losing session.

I wasnt trying to make a nasty joke about Full Tilt. I was just saying that full tilt is not going to make do on their debts just because they want to be faithful. Its usually correct to pay up as we see it helps with reputation, but when the poo hits the fan and their business is lost, thery're not going to pay just to be nice...businesses dont work like that.

This is why customer service is so poor......

They know some degens will go so far to drive to another state to play a game they will likely lose and likely not even receive the money in regards to the rare chance that they win. Why would any business want to communicate with that?

I disagree. I think they would have paid me my funds if they could. They have a lot to lose if they don't. If they offer horrible customer service to a giant group like all the players in WA state, its not like they can cover it up. Their reputation is important to them. They know full well what a monstrous gaff it would be. There are other companies competing for player business.

I for one don't want to see government get involved in any sort of regulation. Its not necessary. We the players are the only necessary watchdogs. We are great at policing the sites by sharing our stories and information. The poker sites know this.

Paying funds to players is not "being nice", its smart business.

This doesn't make any sense.

They have plenty of incentive to pay WA residents. If they don't pay WA residents then players in other places would think they could be next.

This situation in WA doesn't benefit FTP in any way, if they could pay they would. There has been a lot of processor crack-downs by the DOJ and WA state, because of WA law was a primary focus for the DOJ from what i can gather.

IMO, it's not that FTP doesn't want to pay, it's just become very difficult, esp. for those in WA.

It doesn't work. People using VPNs are having the same problem getting money.

Have WA players received money via wire?

EDIT: Full Tilt would have to be a special brand of stupid to keep WA players money. There chances of ever getting licensed would go to zero, and they'd put their license in other countries at risk. Its far, far more likely they are having massive processor problems.