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Old 08-07-2012, 09:35 AM   #126
imjustshane
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Re: [Non-US-Players] Cashout tracking and discussion thread

The current E-wallet payout timeframe is 7-14 business days, we are working on bringing this back to what it was previously and I will update this thread as we improve to give you update timeframes.
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Old 08-08-2012, 03:25 PM   #127
ArdbegOwns
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Re: [Non-US-Players] Cashout tracking and discussion thread

Thx for coming here and keeping us up to date Shane.

My NT withdrawal arrived today after 13 business days.
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Old 08-09-2012, 12:22 AM   #128
MakeItRain
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Re: [Non-US-Players] Cashout tracking and discussion thread

Can anyone tell me what the maximum withdrawal is via MB?
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Old 08-09-2012, 05:31 AM   #129
4danigilad
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Re: [Non-US-Players] Cashout tracking and discussion thread

There are many companies interested in our track consumer behavior. Recently it was revealed that Apple and Android track the GPS locations of users in some versions of the operating system. There are vehicles which are installed in gps car tracking to always be possible to know what their position, not only in the case of auto theft. There are special applications for fleet management or lock tracking , useful for monitoring the location of all devices.
Someone said 'Big Brother'?
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Old 08-09-2012, 06:35 AM   #130
4barrel
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by imjustshane View Post
The current E-wallet payout timeframe is 7-14 business days, we are working on bringing this back to what it was previously and I will update this thread as we improve to give you update timeframes.
Unfortunately, for big ones 14 business days seems like the minimum it takes.

Quote:
Originally Posted by MakeItRain View Post
Can anyone tell me what the maximum withdrawal is via MB?
$10k.
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Old 08-09-2012, 07:26 AM   #131
Mccormick
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by 4barrel View Post
Unfortunately, for big ones 14 business days seems like the minimum it takes.



$10k.
Was 2 days for mine a week ago. (2000$)

I do believe it when people say it's taking much longer for them, so odd why it's so random?
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Old 08-09-2012, 11:44 AM   #132
Kuta
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by Mccormick View Post
Was 2 days for mine a week ago. (2000$)

I do believe it when people say it's taking much longer for them, so odd why it's so random?
Same amount here, in 7 days.
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Old 08-09-2012, 12:44 PM   #133
Mccormick
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Re: [Non-US-Players] Cashout tracking and discussion thread

7 days and counting without receiving the funds u mean?

Again: so odd.. why is it so random? I can't fathom why it would be fast for some and slow for others?
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Old 08-09-2012, 01:29 PM   #134
Kuta
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Re: [Non-US-Players] Cashout tracking and discussion thread

Sorry ... I meant that I received my funds after 7 days. That was my third cashout. The
two others were done in just 2 days.
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Old 08-09-2012, 01:33 PM   #135
Mccormick
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Re: [Non-US-Players] Cashout tracking and discussion thread

Ok.. and then why are there people for who it's taking 14 days+? XD
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Old 08-09-2012, 01:43 PM   #136
Kuta
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Re: [Non-US-Players] Cashout tracking and discussion thread

Yea, that's definitely weird. They really should fix this soon or at least give
a good reason for those huge differences.
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Old 08-09-2012, 09:41 PM   #137
pokerjeebus
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Re: [Non-US-Players] Cashout tracking and discussion thread

doing my first cashout of 1k on skrill requested 2 days ago
will post again when it goes through
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Old 08-10-2012, 10:41 AM   #138
Press Gang
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Re: [Non-US-Players] Cashout tracking and discussion thread

requested 01.08
arrived 10.08

(500 beans)
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Old 08-11-2012, 07:49 AM   #139
bAd JQKe 10
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Re: [Non-US-Players] Cashout tracking and discussion thread

I said I'll keep you informed so here it is.
Thursday my Neteller withdrawal arrived after 13 or 14 business days. Looks like they at least are in the 7-14 business days frame that Shane said.
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Old 08-11-2012, 05:18 PM   #140
CC0@cH
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Re: [Non-US-Players] Cashout tracking and discussion thread

I asked for a withdrawel to my skrill/Moneybookers account: 2012-08-05 12:32:50 PM DF-Moneybookers Withdrawal Requested

And the money arrived today: 11 Aug 12 20:13 Receive Money from support@jdbservicesnv.com


That is 6 days to moneybookers. If you compare that to the eurosites i usually play on: unibet, Mermaid, ongame skins etc. That is actually around the same amount of time, so it is definately getting better!

Re-depositting again to start grinding from tomorrow, im happy with the site and response time now.
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Old 08-11-2012, 06:13 PM   #141
Pro Playa
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Re: [Non-US-Players] Cashout tracking and discussion thread

Payout requested on 8.3.12 for 2.5k to SKRILL. No money yet.
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Old 08-12-2012, 04:33 PM   #142
ArdbegOwns
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Re: [Non-US-Players] Cashout tracking and discussion thread

1k via Skrill arrived today. Requested on 8.3.12
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Old 08-13-2012, 09:51 PM   #143
PLO Degen
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Re: [Non-US-Players] Cashout tracking and discussion thread

3.1k requested 8/3 via Skrill still waiting
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Old 08-17-2012, 06:31 PM   #144
PLO Degen
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by PLO Degen View Post
3.1k requested 8/3 via Skrill still waiting
Finally arrived overnight. Also shout out to John in support who switched my account over to rakeback in the space of an hour. Despite requesting this about a month ago.
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Old 08-18-2012, 02:14 AM   #145
Discipline123
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Re: [Non-US-Players] Cashout tracking and discussion thread

July 18th : I make initial request for payout to Skrill account. I live in Canada.

August 2nd : Received email notification that it had been processed.

Waited and waited for over a week for funds to arrive in Skrill account. No funds ever arrived.

August 12th: After several unanswered emails to support and cashier, I got notification from "Elle" at Support that she was sure funds were sent, but indicated that they were sent to an account id which was similar to my account id but it was missing a character.

So obviously the funds didn't go to my account. And just to be sure, I checked, and no one else has the email/account id that it was apparently sent to either so it didn't go to anyone else's account by mistake either. There is no such account/email address.

August 17th: Today, one day short of a month since my request for payout.
15 days since I received an email that the request had been processed.
5 days since I notified Support/Cashier that there was an error.
Result to date: "Essentially Hurry up and wait, we're working on it."

I see on the two plus two poker forum that many others are getting their funds in as little as a few days. I've contacted Shane who just repeats what support keeps telling me. They're working on it. Obviously they are not working on it because if they were, I would have my money by now. I'm waiting on over 7k

There was obviously an error made. I acknowledge that mistakes happen but when they do, and the customer involved has already waited for a month, isn't it reasonable to expect that such a customer should have his payout request moved to the front of the line and expedited??

It's a lot easier to keep an existing customer than to get a new one, but I guess Lock has never heard of that rule of business. Very dissappointed, and STILL waiting and hoping.
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Old 08-18-2012, 02:23 AM   #146
Sharkbate
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Re: [Non-US-Players] Cashout tracking and discussion thread

First of all, let me say I don't have any inside information other than my observations but if I had money in Lock and/or was waiting for a payout, I would be worried....very worried. Why you ask? For the past several weeks, at least, about 90% of their large to medium buy-in MTT's have less player buy-in's than it takes to cover the guarantee. They are losing thousands on every tournament! Obviously they can't continue on like this for long. And if you are waiting on money it might be because they are shuffling around their cash to try to stay afloat. I predict that they are going under and soon. The amount of players in ring games is dramatically down in the past few weeks too. Things have not improved since leaving Merge...they've become much worse. Don't say I didn't warn you. Have fun boys!
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Old 08-18-2012, 02:37 AM   #147
Pocket Watch
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Re: [Non-US-Players] Cashout tracking and discussion thread

My buddies 7K Neteller cashout... 22 Days already.
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Old 08-18-2012, 03:37 PM   #148
pokerjeebus
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Re: [Non-US-Players] Cashout tracking and discussion thread

1k skrill arrived 8/17 requested 8/7
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Old 08-18-2012, 06:22 PM   #149
Mccormick
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by pokerjeebus View Post
1k skrill arrived 8/17 requested 8/7
Good to hear, hope mine arrives one of these days then!
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Old 08-18-2012, 06:53 PM   #150
kowboys4
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Re: [Non-US-Players] Cashout tracking and discussion thread

international players not receiving their funds in a timely manner is the thing that scares me the most.
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