My skrill is waiting ~60 days and has not been paid.

I will email you. Thanks.

Received max skrill yesterday, requested the 9th feb.

still waiting on feb 4 skrill for ~4k

Got my little cashout from end of Feb to MB after 3 times asking in chat.

Day 74 for me for a 10k skrill, email sent.

Wow, there's some really sick waits still going on for ewallet payouts still......

Anyone whose been waiting 40+days make sure your giving support plenty of ****ty emails, it REALLY seems to speed up the process! You'll get the standard 'we're experiencing some delays' etc BS from support but when you can finally get forwarded to the cashier team they seem to take you more seriously and with enough pressure on them you'll get the 'your withdrawal will be processed in the next batch' message. A mere <14days wait after that and you'll get paid.

Main thing is KEEP PESTERING SUPPORT IT DOES HELP!

A little at a time

The only thing that happens when you constantly bother support is bombing support with tickets. Of course one wants to know what is going on with long wait cash out requests but bear in mind that with every email to support a ticket is generated and that can easily lead to a massive backlog on tickets and duplicates.

Have you received my email Shane? I have been waiting since Feb 16th for my cashout.

47 days
still waiting
2013-03-07 08:30:39 PM DF-EcoCard Withdrawal Requested ($6,500.00)

57 days now. Requested a 10k max skrill 2/25.

4-5 weeks that's a riot, I am on week 9 now.

i m waiting since 17 of february .. i m tired of sending e mails and allways have t same answer ... but they never do what they said before... i ll stop play on LOCK ...i m tired of them

Lock Support
APR 23, 2013 | 08:11AM EDT
Hello Luis,

Thank you for your email.

Our apologies for the processing time involved with your cashout to date. We have experienced a backlog on the processor which has caused a delay to the original cashout times. We are working to resolve this as our number one priority at the moment but due to the nature of this issue it is difficult to supply a specific time and date for you to receive it just now.

Rest assured that players are receiving their cashouts day to day and you will receive yours very soon as well.

Your patience has been greatly appreciated.

If you have any further queries please do not hesitate to contact us.

Kind regards,

Jake
---
CSR, Lock Support
then i received this,,,, more of t same

i have a withdraw from feb 13 that is still under requested status, wtf shane?

also i bought 5k~ worth of lock money and played a decent amount (15k hands maybe) will this affect my cashout?

waiting 69days for 3,3k... sent an email to shane but no response - im getting tired of constant waiting...

Anyone recognise a pattern?

Start at the bottom back in August and work your way up to 9 months later.

Same old s*it coming out of lock hq.

Huge improvements have been made.

The cashier team are working to improve this over the next few weeks.

The cashier team have promised me big changes.

Blah f*cking blah blah blah blah bullsh*t

shane, sent you an email re: my cashout over the weekend. can you confirm that you've looked at it? email starts with DPP and ends with gmail, february 6 for $4358

[QUOTE=rby1983;38186607]Lock Support
APR 23, 2013 | 08:11AM EDT
Hello Luis,

Thank you for your email.

Our apologies for the processing time involved with your cashout to date. We have experienced a backlog on the processor which has caused a delay to the original cashout times. We are working to resolve this as our number one priority at the moment but due to the nature of this issue it is difficult to supply a specific time and date for you to receive it just now.

Rest assured that players are receiving their cash outs day to day and you will receive yours very soon as well.




Tough for me to reconcile this with Shane claiming that cash outs times are improving and that the back logs are clearing. I mean it says pretty clearly right there its a backlog.

If that was the case why would support send this email, and why would the recent cash outs all be cancelled.

Your patience has been greatly appreciated.

If you have any further queries please do not hesitate to contact us.

Kind regards,

Jake
---
CSR, Lock Support

I think Shane slept with one of the support staff's GF's and they enjoy making a mockery of him.

67 days of waiting and nothing ..no shane no money ...all i have r t e-mails saying that i will receive my money very soon... but they saying t same on every fkn e-mail and i continue to wait.... think i allready saw this at FTP...

Luis Miranda <luisrobymiranda@gmail.com>
14:12 (há 0 minutos)

para Lock
i m waiting for 67 days... i think i allready saw this at FTP....you are you cheating players ..is t only explanation of all of this...




my last message

Hello Luis,

Thank you for your email.

All withdrawal requests are being honored and paid out. I'm afraid they are just taking quite a bit longer than we would all like at the moment. You will receive your funds, albeit with some regrettable delays.

We will email you as soon as the funds have been sent. Apologies again for the long wait.

Please let us know if we can be of further assistance.

Kind Regards,

Geri
---
CSR, Lock Support

Day 60 of waiting for a 10k max skrill.

Today received this email from lock support:

Usually I just get the same old, same old, about my cashout coming soon. But now that it's been "verified" does that usually mean I'll receive payment in the very near future? Any other people here get this email?

I received that email over 2 weeks ago and nothing yet. My cashout is from Feb 16th

better than still being requested i guess =/