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Old 04-04-2013, 02:05 AM   #926
pr0wler
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Re: [Non-US-Players] Cashout tracking and discussion thread

Sent email to Shane almost 2 weeks ago about cashout issue, no response. Sent him PM on 2+2 as well...no response.
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Old 04-04-2013, 06:18 AM   #927
umakenocentsbro
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Re: [Non-US-Players] Cashout tracking and discussion thread

bigdog the pro?
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Old 04-04-2013, 06:32 AM   #928
bigdog6391
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by umakenocentsbro View Post
bigdog the pro?
no, just plain ol' bigdog
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Old 04-04-2013, 06:36 AM   #929
AdiBricks
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Re: [Non-US-Players] Cashout tracking and discussion thread

i made a $215 skrill withdrawal on 7 february and yesterday i received the money
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Old 04-04-2013, 07:04 AM   #930
play4
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Re: [Non-US-Players] Cashout tracking and discussion thread

Hey Shane. Am waiting since 17th of February for 6k Skrill payment. Can you check when I will receive money?
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Old 04-04-2013, 12:16 PM   #931
Yoshin
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by imjustshane View Post
Jah and Yoshin Ive chased up the cashier manager for you again.
Shane, any answer from the cashier manager?
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Old 04-04-2013, 01:03 PM   #932
4barrelledjoe
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Re: [Non-US-Players] Cashout tracking and discussion thread

Dude he said he chased it up now you want an answer as well! Who do you think you are? (Sarcasm) this is Shane's specialty! He chases it up into the land of make believe never to be heard from again.
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Old 04-04-2013, 04:42 PM   #933
iLoLed
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Re: [Non-US-Players] Cashout tracking and discussion thread

Waiting on 10k to skrill since the 9th February. My friend have 1 too since the 20th Feb.

Im sure they owe millions in cash outs!
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Old 04-04-2013, 05:10 PM   #934
HybridTft
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Re: [Non-US-Players] Cashout tracking and discussion thread

Req jan 16 or 17 waiting almost 80 days now

Max withdrawal to neteller.

:/ whats going on...
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Old 04-04-2013, 05:37 PM   #935
imjustshane
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by Yoshin View Post
Shane, any answer from the cashier manager?
I havent yet, Ive chased it up for you now and have put some new systems in place to better track these and get some higher priority from the cashier team for the enquiries coming through to me.
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Old 04-04-2013, 08:09 PM   #936
MJunior
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by imjustshane View Post
I havent yet, Ive chased it up for you now and have put some new systems in place to better track these and get some higher priority from the cashier team for the enquiries coming through to me.
Ok Shane Im waiting for 55 days at the moment. For a 8k Moneybookers.

Not a full amount but a big withdraw.

For the looks of the last days and post no one is getting withdraws in Moneybookers , for a long time

. No matter what system you have of priority. And I dont understand a system of priority. Because Im almost sure the site keep a database with the date of the withdraws and what is done or note. The priority is go one by one of the older ones and pay everyone .

Im getting to loose fate in the site. Really loosing fate. After seeing people with 100 and 80 days waiting .

Ok hope this really get better.
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Old 04-05-2013, 01:52 AM   #937
imjustshane
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by MJunior View Post
Ok Shane Im waiting for 55 days at the moment. For a 8k Moneybookers.

Not a full amount but a big withdraw.

For the looks of the last days and post no one is getting withdraws in Moneybookers , for a long time

. No matter what system you have of priority. And I dont understand a system of priority. Because Im almost sure the site keep a database with the date of the withdraws and what is done or note. The priority is go one by one of the older ones and pay everyone .

Im getting to loose fate in the site. Really loosing fate. After seeing people with 100 and 80 days waiting .

Ok hope this really get better.
They are definitely working to make it better, and if you shoot me an email with your details I will make sure yours is on their priority list.
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Old 04-05-2013, 07:37 AM   #938
Jah Onion
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Re: [Non-US-Players] Cashout tracking and discussion thread

cmon man, you keep saying that it's getting better, that they're working to make it better and nothing has improved in months. Cashouts are still taking ~60+ days for most people with some weird exceptions and nothing has come of the new payment processing arsenal that was supposed to take some of the load off ROW cashouts by helping US cashouts.
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Old 04-05-2013, 08:55 AM   #939
waldie101
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Requested 1600 skrill feb 9
Received today

Theres hope, hang in there guys.
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Old 04-05-2013, 09:17 AM   #940
SenorKeeed
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Re: [Non-US-Players] Cashout tracking and discussion thread

The fact that shane like has to email some guy to make sure a two month ROW cashout is on the "priority list" is horrifying/hilarious.
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Old 04-05-2013, 12:23 PM   #941
dhcprogue
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Re: [Non-US-Players] Cashout tracking and discussion thread

I requested a little over $2600 via Skrill on Feb. 5th-today my cashout had its two month birthday-and given that some people have been waiting over 100 days, I don't have alot of faith. Also, there should be no priority list that you get on by bugging Shane-that is ridiculous-these things should go in the order they were requested. It also annoys me that he always says they are working to make things better. For people who have been on the site for awhile it is very clear that things are getting worse, not better. My last 6 cashouts have seen each one take longer than the one before. The first one last June was done in 24 hours, then the next one took a week, the one after that two weeks, then the next one three weeks, then 5 weeks, then 8 weeks, and now God knows how long. But every single one has been consistent in that it was slower than the one before it.
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Old 04-05-2013, 01:25 PM   #942
cpar1
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Re: [Non-US-Players] Cashout tracking and discussion thread

Requested 10k skrill Jan 22. Received today.
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Old 04-05-2013, 02:07 PM   #943
WarrenBuffetTrade
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by cpar1 View Post
Requested 10k skrill Jan 22. Received today.
Man you made my day!
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Old 04-05-2013, 02:58 PM   #944
HammerMan72
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Re: [Non-US-Players] Cashout tracking and discussion thread

Last few posts sound rather exciting. I really do hope that this means the backlogs are being cleared and new withdraw requests are being processed a lot quicker.

#hopes
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Old 04-05-2013, 03:25 PM   #945
Jah Onion
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Re: [Non-US-Players] Cashout tracking and discussion thread

lock only has to build this momentum and keep things running smoothly for a couple of months and the deposits will start flowing.
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Old 04-06-2013, 05:21 AM   #946
HammerMan72
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Re: [Non-US-Players] Cashout tracking and discussion thread

I agree Jah. I got a new withdraw pending and was hoping it would be as fast as my last one. Let's see what Monday will bring cause I don't expect to receive it over the weekend.
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Old 04-06-2013, 12:11 PM   #947
tgallant
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Re: [Non-US-Players] Cashout tracking and discussion thread

Still waiting on a Lock cashout via Skrill since February 16th. I guess my cashout wasn't in the next batch as I was told.

Mary
MAR 27, 2013 | 04:00PM EDT
Hello,

Our Cashier had informed me that your payout will be Authorized very soon and will be included in the next Skrill batch. This should occur shortly.

Thank you so much for your patience and understanding.
Many thanks,

Mary

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu
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Old 04-06-2013, 12:21 PM   #948
Jah Onion
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Re: [Non-US-Players] Cashout tracking and discussion thread

I got the same email a couple of times from Mary, with the same result
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Old 04-06-2013, 03:45 PM   #949
Pro Playa
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Re: [Non-US-Players] Cashout tracking and discussion thread

haven't played on LOCK in a long time, can someone tell me the average cash out time to SKRILL ?
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Old 04-06-2013, 03:47 PM   #950
Jah Onion
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Re: [Non-US-Players] Cashout tracking and discussion thread

average i'd say is about 60 days. There have been a couple of faster ones recently but then again there's also ppl waiting 80-100+ days
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