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Old 07-29-2012, 06:35 PM   #31
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Re: IPOKER delaying bank transfers

Quote:
Originally Posted by Bobo Fett View Post
Unless I'm mistaken I don't think I've ever heard of there being a central iPoker cashier, so this thread should probably be about the site you're playing on.
oopsy!!!

I play on willhill.

thanks
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Old 09-12-2012, 12:59 PM   #32
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Titan worst support ever

Hi! I'm playing on titan poker, nickname - felllony. I had a problem with titan poker. 29.08.1991 I have four sng tables registered on total sum of 1980$. For some reasons I have to relaunch poker client. But after that I coudn't log in to my account because I got error message when starting software "Casino component "common" is missing and can not be downloaded.Please check your Internet connection and restart casino. If problem persists, please contact Customer Support for immediate assistance."
I (and some of friends) had this message a lot of times before, but usually after 1-2 tries it works fine. But now I coudn't do anything. I even tried from another computer (and another provider) and nothing helped. I immidiately wrote to support asking them to unreg my tables. Also, to make it faster, I asked my friend to contact online support to ask them for the same. Which actually saved me a bit cause they unreg 520$ table. But for another 3 tables it was late, I was blinded off from another 3 tables, so I lost 1460$. After that support asked me to send screenshot and they'll look for refund. I made it and after 12 days I got "You might have encountered connectivity issues but none of which can be attributed to any server malfunction on our side. Therefore, we regret to inform you that we are unable to issue a refund in this case." What is it and what connectivity issues are they mean when I had soft problem ? Also, after the incident, I asked titan support several time to help me solve this soft problem but they didn't, just few stupid and useless advices. So now and I have to reinstall titan client every time to launch it. The same with second computer, I don't know what to do. Anyway, it's not my fault and I don't wanna lost money because of it. As I said I had these messages many times before, and it's quite widespread problem, you can find found same case in google. Seems titan knew about this bug. I lost money because of it and they didn't resolve it.

Can't even imagine something similar on pokerstars.
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Old 09-12-2012, 02:20 PM   #33
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Re: Titan worst support ever

Might be that we are in 2012, not 1991.
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Old 09-12-2012, 06:35 PM   #34
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Re: Titan worst support ever

Quote:
Originally Posted by MonkeyPox View Post
Might be that we are in 2012, not 1991.
Problem solved
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Old 09-12-2012, 06:49 PM   #35
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Re: Titan worst support ever

I think iPoker are the worst when it comes to this, from what I've heard anyway.

gl getting money back
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Old 09-12-2012, 10:00 PM   #36
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Any ipoker skin that allows Australians?

Is there any ipoker skin that allows Australians?
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Old 09-12-2012, 10:13 PM   #37
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Re: Titan worst support ever

Hey Fellony I know you from both IPN and FT. Very solid player (I was Daffydeth on FT and am spewinaces on Paradise). Sorry to see this happened to you. I wish you good luck getting your money back.
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Old 09-14-2012, 08:28 PM   #38
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iPoker Skin Noble Poker to Close on September 19th 2012

Hi 0mar,

As of September 19th, Noble Poker will be closed down.
Your account balance will be available at NobleCasino.com, where the games and fun will go on and you can use your SAME USERNAME AND PASSWORD!

You will join Noble Casino’s family from 19th September, where you will be welcomed with a BONUS of up to $4,000* and a wide variety of exceptional gaming entertainment.

If you have any queries or concerns, please contact us at support@noblepoker.com for further assistance.

Kind regards,
The Noble Poker team
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Old 04-26-2013, 02:06 PM   #39
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Re: Official iPoker Thread

everything is frozen? zzzz

edit: seems to be already fixed though
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Old 04-26-2013, 02:17 PM   #40
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Re: Official iPoker Thread

can take much more of this 1980s crap software.

all frozen again.

Close software, try to open tells me its already running.

Same ole BS.
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Old 04-26-2013, 02:47 PM   #41
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Re: Official iPoker Thread

Came across mass disconnection issues a couple of times today which were definitely on their end. Whenever I managed to log back in there were entire tables of SNGs sitting out. The player count in the lobby was going haywire, up and down by thousands at a time.

Still took support about 5 minutes of being questioned to admit there'd been a problem mind.
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Old 04-26-2013, 04:28 PM   #42
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Re: Official iPoker Thread

Anyone had refunds yet? Or know what the policy is? Was playing a bunch of sng's, got back with about 2-3 bb's in each and busted 90%, going to be tilted if they say I'm not entitled to some sort of refund because I was back in time to shove my crippled stacks.
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Old 05-02-2013, 01:42 AM   #43
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Re: Official iPoker Thread

The procedure that the software uses when you change tables in an MTT is far and away the most tilting thing I have seen on any website

Cant say I agree with their whole "we are doing maintenance and by being on the site at this time you accept this risk" line

Have to appreciate their fairly consistent record of maintaining decent traffic/ quality of games
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Old 05-18-2013, 08:06 AM   #44
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Re: Official iPoker Thread

I have problems with using any of the ipoker skins it seems like. They download and install fine, however i'm unable to click on anything in the software and it's kind of in a "freeze" mode and the loading circle to my mouse is just blinking. Screenshots won't help anything because everything looks normal, i'm just unable to use the software :S Tried bet365, william hill and titan so far, anyone have a solution to this?
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Old 06-19-2013, 11:42 AM   #45
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Re: Official iPoker Thread

is anyone having frequent disconnects from ipoker? im playing through betfair and there isn't a day when im not disconnected and the client cannot log back in automatically i have to close and reopen the program.
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