Sandy, thanks for your participation here. It must be so disappointing as a representative to see how greedy and negative the poker community can be.
Some people are living in the past and unaware of the online poker landscape changing. Gone are the days of pokerrooms catering to the grinder and rakeback whores. It's about finding a niche in the online market and attracting the type of players they want around. Nobody is forcing you to play there and the best thing about being a consumer, being able to vote with your own two feet.
I have no doubt that Clive and his team are committed to this. If other operators are praising your ideas and efforts, then you must be doing it right. I believe EPN will grow in time and the competition will be soft. Probably all the naysayers will want to play there then, but wait.. HUDs will not work there, so maybe not.
Good luck to Integer and others on this journey. I, along with many others, will be supporting you along the way.