So I just want to share my miserable recent withdrawal experience.
I strongly advise players to choose Bovada or WPN. I've never had ANY of the issues that I've been having trying to get my money.
So I deposited $100 to splash around and test the site out. The software is just brutal. The lobby setup is frustrating.
I deposited via Bitcoin, worked easily.
I used a deposit bonus, which was a MISTAKE. You have to wait 30 days from your deposit with a bonus, even AFTER you reach the rollover requirement, which I did which was a small miracle in and of itself.
So after satisfying all of the withdrawal requirements, I still kept getting error messages when attempting to withdraw.
I went to the chat, and they said I was under review and I would receive an email shortly
This is Brian from BetOnline.ag
Please be informed that our poker team is currently reviewing your account and have asked for the following information. What is your relation/connection to players Maximusq, MissDian and paynomind.
Please note that your pending withdrawal has been cancelled while this review is completed.
Thank you for your assistance with this matter.
Should you require further assistance or information, please contact us by replying to this email or initiating a Live Chat.
Player Services Department
Those are 3 players with whom I randomly played Heads Up Fixed Limit against, for, approximately 100-200 hands total? They were all from Denmark or some other random ass country. I believe I hit and ran one after realizing how good they seemed to be, and then lost some from the others. All in all, completely honest and innocent play. I live in MA and can barely point out Denmark on a map and CLEARLY any quick look into my play would reveal that it was legit.
It's been 3 days since my response asserting that I do not know these players. I've inquired to the status of the review, getting generic, broken English responses stating that they would inform me of the results.
Just a warning to players out there. You don't necessarily have to believe me, but I've done nothing but followed the sites terms of service and they're trying to jerk me around and prevent me from withdrawing based on flimsy allegations. I know the poker landscape is bad for US players but Bovada and WPN are FAR safer and better options.