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[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread [Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread

01-28-2016 , 05:12 AM
Hi, guys. I plan on registering at BetOnline and check it out. Did some searching and do i understand it correctly that there are no rakeback and no deals except the sign-up bonus ?
So i wont miss anything if registering without any promo code etc. Thanks.
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 05:55 AM
Quote:
Originally Posted by netgod44
high volume WPN player looking to mix in some BOL

tried downloading client, black error boxpops up and is unable to complete the download

click on shortcut "a connection error has occurred"

used betonline . ag

is the proper link?

how long are the cashouts? what are the methods?

what can I do for free to determine if I enjoy the site?

is there rake back? or some form of points to cash

is there HU hypers sng's

is there a rewards program forsportsbook....to me that is a big concern..wpn does not offer ANY form of rewards for sports betting...a few friends would love if BOL did

thanks!!!!

With regards to the difficulties downloading, please get in touch with our support team for assistance. They will be able to walk you through some fixes to sort out the issue.

There's a variety of deposit and cashout methods. I believe that you can view all info on the website when logged in. If you have questions I can check with the relevant team.

We offer hourly freerolls. No charge, no deposit required. Many of our players have built up a bankroll just by playing freerolls.

We run turbo SNG's. They have blinds lasting 5 minutes. But I have spoken to our cardroom manager about implementing something even faster

You can claim a sports bonus on every deposit, you can find information around this on the promotions page of our website.

Quote:
Originally Posted by netgod44
what is the normal"hot" time for a rep to be around?

ty


I pop in daily to check the forums but if you need speedy assistance, please contact the support team. They're available 24/7
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 06:00 AM
Quote:
Originally Posted by Fulzgold
start with TIMEBANK please!

hundreds of dollars on the line at times and we get like 10 or 15 seconds to make a decision?? come on
Quote:
Originally Posted by Fossilkid93
I would settle for checking instead of folding when your time runs out.
Both of these are currently with our developer. I'm not sure which is coming first. But as soon as I know I can let you know!

Quote:
Originally Posted by ZenForest
How do you define "risk your deposit" ?
In poker terms it would be to place a bet or buy into a tournament.

Example: You join a poker table with $10. You bet a total of $2 on the hand. Whether you win or lose you've risked $2 of your own money on that game.
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 06:34 AM
TigerRep -

1. Any chance of getting Auto-reload on the site?

2. Also, why no disconnect protection?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 10:27 AM
is there any hyper turbo sit and gos on this site? if no, are you planning on introducing them?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 12:05 PM
Arent anybody worried? Chico is starting to define wining regulars and exlude them from promotions and reload bonues
Who else got the same email ?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 05:59 PM
Quote:
Originally Posted by Makati
Arent anybody worried? Chico is starting to define wining regulars and exlude them from promotions and reload bonues
Who else got the same email ?
this is awful... There will be very small pool players after those decisions... Today cant connect, it says "unknown pass/login combination". Never had this before. Support via email tanked...
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 06:34 PM
Quote:
Originally Posted by Makati
Arent anybody worried? Chico is starting to define wining regulars and exlude them from promotions and reload bonues
Who else got the same email ?
Can you post the email in here?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 06:53 PM
Quote:
Originally Posted by Makati
Arent anybody worried? Chico is starting to define wining regulars and exlude them from promotions and reload bonues
Who else got the same email ?
Makes no sense tho- their entire VIP bonus loyalty program is based on players who provide most volume, and as part of the formula they use to calculate the points the % of pots won is also included. So being a winning player is actually needed to do well in the VIP reload program.
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 06:54 PM
Quote:
Originally Posted by 39suited
Can you post the email in here?
The email is just above?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 07:25 PM
Got this email few hours ago:
"
Thank you very much for contacting us

Due to all-in abuse in the hand "1562880939", and this resulted in your account being suspended

Please don't hesitate to contact us for further inquires.
Regards,

Quinton
"

I dont remember that hand, may be it was big pot and somebody reported. if it is... then no problem they can remove "disconnect protection option" or turned this option off for my account and decide by thier security department who should take the money from that pot and how much based on the player's hands and action in that hand.

Have no idea what to do. Account suspended and money freezed. Prob will post on the other forums and to the other poker communities to prevent them from playing with this option,lol.
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 07:41 PM
Quote:
Originally Posted by Justaregular2016
Got this email few hours ago:
"
Thank you very much for contacting us

Due to all-in abuse in the hand "1562880939", and this resulted in your account being suspended

Please don't hesitate to contact us for further inquires.
Regards,

Quinton
"

I dont remember that hand, may be it was big pot and somebody reported. if it is... then no problem they can remove "disconnect protection option" or turned this option off for my account and decide by thier security department who should take the money from that pot and how much based on the player's hands and action in that hand.

Have no idea what to do. Account suspended and money freezed. Prob will post on the other forums and to the other poker communities to prevent them from playing with this option,lol.
Ive never heard of this. I don't even see that as an option. I'm on BetOnline tho, is your skin different? Different settings/options
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 07:43 PM
Quote:
Originally Posted by Tiffany_Martins
Both of these are currently with our developer. I'm not sure which is coming first. But as soon as I know I can let you know!



In poker terms it would be to place a bet or buy into a tournament.

Example: You join a poker table with $10. You bet a total of $2 on the hand. Whether you win or lose you've risked $2 of your own money on that game.
Oh yea, I forgot, we need an "Auto Top-up" feature, so that we don't have to click the add funds, and then click a 2nd time "OK" every freaking hand.
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 08:36 PM
tigergaming
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 10:00 PM
Well its even a surprise that they even have a operating security team on that network
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 10:35 PM
heres the full email about cutting my account from bonuses
Spoiler:

Dear XXXXX:

I am writing to inform you that effective immediately, you and your account are no longer eligible for sign-up or re-deposit bonuses, or any promotions offered by Tigergaming.com. Please reference the following rule(s) listed on our website.

http://tigergaming.com/terms-and-conditions
Term 3.1.15 Bonuses are intended for recreational players only. Tigergaming reserves the right to deny and/or remove bonuses and/or winnings from said bonuses if management determines a player to be non-recreational, or part of a syndicate without further explanation.
Term 3.1.16 Tigergaming reserves the right to remove any bonus at any time without explanation.

In summary: Your account remains fully active. You and your account are no longer eligible for any bonuses or promotions. We have decided not to remove (a) the bonuses provided to you to date, and (b) the winnings associated with the same – at this time. However, if you claim any bonus moving forward in either this or any other account we will act to remove all bonuses and associated winnings from any account associated to you without notice and without further explanation. Please consider this your first, last, and only warning on the matter. If you have not already done so, please take this opportunity to fully review all Rules listed on http://tigergaming.com/terms-and-conditions

Thank you for your co-operation and please don’t hesitate to contact us if you have questions.

Best regards
Jeff
Tigergaming Team

have not been playing there for last 6 months, so i assume they retrieved a data about last X number of hands or X winrate to define me as not recreational player.
Spoiler:
Good Day,

Thank you so much for your patience,

We do apologize for the inconvenience caused.

Please note that the decision has been made as per our Terms and Conditions : Bonuses are intended for recreational players and are at the discretion of TG’s management, and as per our T&C’s we’ve decided to stop bonuses to non recreational players.

Recreational players are considered to be players who solely play for entertainment purposes.

We are however sorry to see that you would like to close your account, however we will respect your wishes


i know some other regulars also recieved this from tigergaming
These new Terms and Conditions are not only for tigergaming, if you go right now to betonline website and read General Rules - Bonus Rules you can find them also added by #10-11

10.Bonuses are for recreational players. BetOnline reserves the right to deny and/or cancel bonuses and/or winnings from said bonuses if management determines a player to be non-recreational, an arbitrage bettor, a scalper, a bonus arbitrager, or part of a syndicate - without further explanation.
11.BetOnline reserves the right to take away any bonus at any time without explanation.


Whats gonna hapen to the random new player who is not aware of this? After clearing his first deposit bonus he might be profiled as "non recreational player" and all his cleared bonus money will be forfeited?
That means affiliates can not longer invite new regular players or would be forced to break the deals. Where this policy leads ?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-28-2016 , 11:19 PM
What game formats did you play or people you know that this is happening?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-29-2016 , 03:03 PM
I was playing nl50-100, made over 400k hands
Other regulars from my affiliate also faced this email, we are waiting for their negotiations with Chico of this situation
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-29-2016 , 05:13 PM
This is not funny anymore...
The first letter:
Spoiler:
Thank you very much for contacting us

Due to all-in abuse in the hand "1562880939", and this resulted in your account being suspended

Please don't hesitate to contact us for further inquires.
Regards,

Quinton


The second letter:
Spoiler:
Thank you for contacting us.

We truly understand your concerns, however we have thoroughly reviewed the hand in question and noticed that the disconnection occurred on a crucial point of the game. Unfortunately relevant actions were to be taken as it is considered as a suspicion for an all-in abuse.

Your understanding is truly appreciated.

If you have any other questions or require further assistance, please do not hesitate to contact us.

Best regards,
Jeff
Customer support


I can understand that in that hand probably was crucial point for the disconnect and the chances for this is low for the random disconnect. And it seems suspicios.
But if we think deeply about this situation it means that ANY player has the chance to get account suspension for 1 disconnect. Firstly i thouht that they looks at the Pokerstars changes and planned just cutting the regulars, but this precedent bad for recreational players as well. It means freedom to suspend account for just 1 hand.

Will post here every letter from them.
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-29-2016 , 08:37 PM
.50/1 NLHE player with a very fishy disconnect in biggish pot when he wanted to see a showdown

player: HPBaxxter8

anybody know if he has a history of this? possible cheat
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-30-2016 , 05:21 AM
ublocked
last email:

Quote:
Thank you for contacting TigerGaming.

Please rest assured that we understand where you are coming from and that this issue occurred due to your disconnection during a crucial portion of the game. We have had a look into your account and we are able to see that your account is now active and you are now able to sign in and continue your gaming experience.

Thank you for your understanding in this regard.

If you require further assistance, please do not hesitate to contact us.

Kind Regards,
Customer Support
James
In chat Support said its impossible to turn off DP option.

Last edited by Bobo Fett; 01-30-2016 at 06:20 AM. Reason: Use QUOTE tag for quotes. :)
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-30-2016 , 09:52 AM
When is this software going to be fixed So these bs things can't happen like the top up error. It's been over a year with the programmers. Are your programmers ******ed that they take a year to fix simple issues?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-30-2016 , 10:40 AM
Quote:
Originally Posted by morphingbuildups
Oh yea, I forgot, we need an "Auto Top-up" feature, so that we don't have to click the add funds, and then click a 2nd time "OK" every freaking hand.
This is also on our list of updates. If you have any other ideas let me know!

Quote:
Originally Posted by Fulzgold
.50/1 NLHE player with a very fishy disconnect in biggish pot when he wanted to see a showdown

player: HPBaxxter8

anybody know if he has a history of this? possible cheat
I'm sorry to hear this happened. Do you perhaps have the hand number where this happened?
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-30-2016 , 01:46 PM
Quote:
Originally Posted by Fulzgold
.50/1 NLHE player with a very fishy disconnect in biggish pot when he wanted to see a showdown

player: HPBaxxter8

anybody know if he has a history of this? possible cheat
i remember him doing that to me a few times before
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote
01-30-2016 , 04:20 PM
+1, he does multitable tho, so it might just be a coincidence.

IDK how that works because, if I disconnect the action doesn't appear and I don't see anything it just folds me.
[Chico Network] BetOnline, Tiger, etc.: Unofficial Discussion Thread Quote

      
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