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Originally Posted by indio
They have very little e-mail support at the moment. Looks like the place they have most of their support is in the Philippines, and after the raid they haven't gotten up and running anywhere.
I am doing a statistical study on one of their video poker games that has gone on longer than 1 year, and I e-mail them after each session to receive the amount of hands I played during that session. I'm guessing I have e-mailed them around 200 separate times during this and every time got an answer within 12 hours (usually less than 90 minutes). E-mailed them Wednesday for a count and still haven't got one (even with a second request). So needless to say, I'd have to assume their e-mail support is pretty much worthless until they (if they) get one up and running again.
MANILA, Philippines—Authorities are on the lookout for the alleged mastermind of an illegally operated international online casino whose offices were raided recently by the Philippine National Police. The group, the police, uses dummy business process outsourcing firms as fronts. Senior Superintendent Roberto Fajardo, PNP’s Criminal Investigation and Detection Group-National Capital Region chief, identified the subject person as Calvin Ayre a.k.a Calvin Wilson, 52, the alleged founder of Bodog Empire. Fajardo said the police have launched an operation for Ayre following reports that he has been organizing numerous “dummy” corporations in the Philippines as part of his supposed efforts “to fully relocate the base of his world-wide illegal gambling operations in the Philippines.” The case was marked as priority after the US District Court of Maryland, USA has issued an arrest warrant for Ayre for money laundering and illegal gambling. Ayre was said to be listed among the most wanted fugitives in the latest list issued by the US Immigration and Customs Enforcement under the Department of Homeland Security. The offices raided by authorities in Metro Manila last week by virtue of search warrants issued by a Malabon City court were the Fenris Ventures Corp (formerly known as NTrust Corp) in Makati, two offices of the Spectrogen Corp. (formerly known as Novenix Corp.) also in Makati, and the office of De Janeiro Global Solutions Business Process Outsourcing (BPO) Inc. (formerly known as Integrim BPO Solutions Inc. in Quezon City. Assorted units of computer equipment were confiscated. Fajardo said the operations basically start by placing bets in a website here in the Philippines. “If you’re a gambler from the Philippines and the US, and you are entering the website, and you have problem depositing the money then you [are told to] call a telephone number and you come to the office in Quezon City. There, an agent will manually assist you in depositing the money into the account, and that’s 100 percent illegal in the US, [and also] 100 percent illegal in the Philippines,” Fajardo said. He said Ayre is currently abroad, but was said to be spotted in the country some four months ago. “NCR-CID will need all the assistance needed from other government agencies like the Bureau of Immigration on the travel records of . . . Ayre to include in their counterpart from the Federal Bureau of Investigation and the US Department of Homeland Security, particularly to assist in the processing of the computers, and in the tracking and data-capture of information received and transmitted over the various sites if the Bodog Empire,” Fajardo said.