I sent a pretty annoyed email to ignition just now. I guess i just finally snapped after hearing the same diarrhea from them for the 100th time now...

Every poker refund i've gotten since the change has had clearing requirements. Their servers crash and i have to pay rake to get my money back... just mind blowing.

I haven't looked at the poker bonuses in a long time since I either don't qualify or it's simply not worth it... but i would imagine it is no different or worse than their casino bonuses ... in that ..

If your deposit amount isn't high enough you're at very high risk of going broke because the minimum wagering amount is too high or it simply takes too long to clear.

Blackjack used to pay 60 cents on the dollar per hand. Now it pays 30 cents. You could in the past deposit $100 and get the %100 bonus and have an expected return of about $150 on average if i remember right. However, it would take 12+ hours of grinding because you had to play 20x your deposit amount. Even worse is now they put a withdrawal cap on those.

It looks like the poker points are very similar. It's easy to rack them up at mid stakes. However, at low stakes or micro's good luck... especially with a 4 table maximum.

lmfao, sad but true

i was talking about the poker points but yeah i sent an email complaining about the software a few weeks ago and randomly a $50 poker bonus showed up in my account. i had no problem clearing it though. you should make sure to put in your email a threat of taking your business elsewhere. also im sure they have records that i've paid thousands in tourney fees and rake over the years so i know they don't want to lose my custom.

So they credited my account with the money i lost in the hand. I called them out in my reply and said:

- Okay so what about the potential money i forfeit because your server crashed on me. Does the last raiser get to keep his investment and my investment in the pot? That seems fair... <eyes roll>

- I also paid the blinds and didn't get a full orbit of hands. Meaning, i paid for hands i didn't get to play. Where is the compensation for that.

- You attempt to give me some of the money back by bonus. Well that bonus requires me to wager money or play a raked poker game. How is that ethical?

- I'm curious to see if the hands i played in during the connection issue were still raked by Ignition. My hand gets forfeit but Ignition still gets paid. That's even more unethical.

Can anyone verify the following thing I've noticed...

Either A) Bitcoin withdrawals have gotten quicker

or

B) If you request a withdrawal and then send an email about something to poker support the withdrawal happens faster?


It seems if i have a pending withdrawal and i send an email about something that withdrawal is usually done by the time i get a non automated email response back. Anyone else notice this? Or is it just coincidence?

Right after I wrote this I just noticed in their automated withdrawal request that it now says the processing time is 72 hours. It used to say 48 hours. That doesn't seem like a good sign...

I remember asking them once over the phone...

ME: Why does it take 48 hours to process a Bitcoin withdrawal, but it takes only a few minutes to process a Bitcoin deposit?

IGNITION: Well sir... we have to review each withdrawal.

ME: Well since you don't automatically deduct the withdrawal amount and hold it separately like you do bonus funds it would appear to me that you are trying to get people to inadvertently sit at a poker game or casino game with their entire bankroll. This would then automatically cancel the withdraw and make it more likely that they spend the money since now they must reprocesses their withdrawal and wait another 48 hours.

IGNITION: Birds chirping

Wheres all these Latin-Americans at ?

I'm not seeing anything

Has it always been 1 bitcoin withdrawal every 3 days or is that a new thing?

I swear it used to be just 48 hours processing time unlimited # withdrawals via bitcoin...

it's always been 1 every 3 days, unlimited free withdrawals tho as opposed to like 1 per month or whatever they do

Anyone experiencing bad lag? I never do and I just got folded because of it.

Yes. I also never have had issues with lag/dc, my tables were just lagging to **** a few mins ago so i quit my session

yup past three days, getting hit and ran on cuz of it and its annoying af

Kind of why I stuck my head in here. I am getting about 3 or 4 seconds between making a bet and seeing it.

With the price of Bitcoin it might make sense to make a deposit anytime you want to play a tournament

I'm sure it's just the influx of new players , just a temporary hiccup until they configure the servers to handle more capacity

Your posts regarding BTC issues might get more responses in the payout thread.

It's always been that way.

Lmao

Deposits are easy and safe to have credited automatically. You send them bitcoin that you can never charge back later. Once it's confirmed it's guaranteed. So it's safe for them to have it auto credit to your account - no human needed.

Withdrawals need a human though. There are multiple reasons why sites shouldn't have automatic instant bitcoin withdrawals. It's not safe for your account and it's not safe for the site's funds overall.

I know some bitcoin poker sites have in the past and I wouldn't play there because of it.

Not to say that Ignition shouldn't be able to process withdrawals within hours instead of days. Just wanted to note the reasons why deposits and withdrawals are handled differently.

for the last few hours, every time a sng pops it opens up a 2nd duplicate table that I have to manually close and click through a few warnings about closing a tabling I'm playing.

Is there any way to get money on ignition without having to pay a fee? Coin base charges me to buy Bitcoins. Ignition charges for deposit with a debit/credit card (so I've heard)...

This is happening to me also. Plus after i close the dead table it crashes my client. It's unplayable right now.

Crashing my client too..

Crashed 7 out of 8 sngs i played...

Not wasting anymore time trying to get this to work for the day...

Got a table crashed... 2nd table popped up crashed again, i scrammbed to unreg from the other lobby i was in, it loaded and i was like sigh, crashed again..


Most annoying thing ever...

Up like 4 buyins I feel I'm down like 5 because of the issue..

alright hand histories broken again or just me? Getting a ton of "error" hands when I import to HEM.