If i buy a NL10 €10 cash ticket or NL25 €25 cash ticket, how many flops do they need to see to be turned into a cash amount?

Spooky. I just hacked together a screengrab to make the same point.


On the front page of the client, the arrow next to the alias allows the user to pick a diffferent screenname/avatar. On the profile page, the arrow does nothing at all. And yet I keep clicking the damn thing. Grrr. To reiterate my earlier whine, the client requires too much clicking and scrolling for my liking. (I have RSI). The 'mystery meat navigation' (which is unfortunately endemic in mobile apps) and the 'barely there' scrollbars really annoy me. But I'm easily annoyed. *Goes and shouts at clouds*

Both arrows work fine for me. Does resizing the main window do anything?

Hi Andrew, is there any plan to allow restriction on playing certain stakes/game types? The opportunity as a HUSNG grinder to ban myself from cash games/high stakes games would be great and would mean you would get so much more volume from me as it removes the temptation when you're having a bad session/week.

Chipdumping #467569260

not for me, still doesent work

Is anyone in a position where they are seemingly never going to clear the backlog of bonuses on their account? I'm currently clearing a big bonus with multiple 100 and 75 bonuses in the backlog and by the time I've cleared the big bonus I'll have about ten or more bonuses to clear....

This isn't a complaint btw

Would love to have your problem

No

You can convert the pending bonuses to tickets can't you?

Is this a fact? Would be amazing if so.

First-world problems

I'm new to Unibet, played 6 tables yesterday and 9 today.

Both times the tables froze at one point. I spoke with support and sent them data and screenshots.

What are my chances of getting a refund?

€: And any idea on how to prevent the software from further freezing?

It helps if all your software and drivers are up to date. I really don't know why so many people are having issues still. I don't notice any difference on brand new laptop compared to 4 y/o desktop

I think if you have a lot of them pending Andrew said sth about converting them, better to ask him tho

Happy you are not having issues buddy, but don't even go there

I just tried at various sizes. No joy.
(Windows 7 desktop client)
FWIW, the SNG lobby failed to appear on my first log-in every day this week, and clicking on my satty tickets frequently brings up no results where it normally lists the upcoming tourneys. It's pretty weird how sometimes the client just doesn't seem to be fully functional on the initial boot-up, but usually works OK after I reload the client. My old PC might be partially to blame.

P.S. Just to balance my range by posting something positive, I'm impressed by new Ambassador Ian Simpson's twitch stream. https://www.twitch.tv/iansimpsonpoker has a nice mix of strategy and banter, so he seems like a great signing to the team.

go where? amazing I make a post trying to help someone and you get butthurt for no reason, also don't call me buddy pal

Hi Andrew, i would like to send you a private message but i probably because im new in 2+2 i cant.

Do you know another way so we can talk?

Thanks!!

The tickets not showing the tourneys was a thing that happened with freeroll tickets if the registration was not open for the MTT you could use the ticket for. It may be the same thing here.

Edit:-





Confirmed broken.

Hallo Andrew can you extend my double trouble ticket
Username is witchy111 or witchy011 cannot check at the moment, thnx

This is less of a problem if you just keep bonus money so you can buy a ticket as you use it, rather than buy lots of tickets in advance.

I'm not sure how this is meant to work, so I've passed it on to the developers.

Someone has to have completed a major in order for partial credit in the future. Without that, we'd be able to pay a lot less in the loyalty scheme.

Missions etc. ensure that players who don't play much get (very) high rb equivalent.

Sorry, no idea. This is a global thing rather than a poker thing, so you should contact regular support.

Cool, and you're welcome.

I agree with the goal, but there's a goal that pulls in the opposite direction too, where we need to ensure readability in all different possible lobby sizes. I don't think we're in the right spot with this at the moment, but we can never have it so that we're only completing one of those two goals. It'll always be some form of compromise between them.

If you want me to look into something, you need to tell me who you are. What's your alias?

I mean... What do you expect from me here?

Cool, I'm glad to hear it worked out.

It's going to mean that whoever wins the leaderboard will be > 100% rb.

Cool. I don't think it's quite there yet, but it looks like things are definitely better.

Thanks, I've passed this on to the developers.

Thanks, I've passed this on to the developers. If you see it again, could you take a screenshot please?

Can you send this via regular support please? I prefer not to get involved in package exchanges as we have an events team for that.

It's basically the same. The payout amounts were almost all identical.

Glad to hear it.

I'll pass your feedback on to Robin, as he's looking after MTTs at the moment.

It's 300 and 325 respectively. Both are equivalent to 100% rakeback while playing them.

Thanks, I'll include it in the bug report thread.

I agree on the scrollbars, and some of them are basically invisible. I think there's a ton of relatively small quality of life improvements to be made after the big stuff is fixed.

This is one of those things that I'd like, but it's hard to find development time for it. Unless we get a lot more demand for it, or unless it becomes a regulatory requirement somewhere, I think it's going to remain quite low on the list I'm afraid.

Thanks, I've passed this on to the fraud team.

Yes. Generally you can't exchange bonuses, but some players get into an eternal-backlog problem. We'll exchange pending bonuses for anyone in that situation.

Could you post your dxdiag front page please? win key + R, dxdiag. I can't tell from this post alone whether it's CPU lag or something else.

I'm afraid I can't find either of those.

Not sure I will have time to play an MTT any time soon again, as the live events keep on coming up a lot now.

In fairness, he was just using an idiom to make a sarcastic point; namely, he and others are still having problems (even if you aren't). I would bet no offense was intended by his "don't go there."

Here you go:

@UnibetAndrew:

That rakeback chart you posted earlier in this thread, whats the unit of the X axis? Thx!