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09-29-2016 , 02:13 PM
Quote:
Originally Posted by Blufferino
Because when I go to 4bet someone with AA only for them to push over the top and my client freezing in this exact moment (I can see the timebank icon appear but I can't interact with it in any other way -> timeout folds) it's kind of tilting. If it doesn't get fixed I'll have to move away from the site.
Kind of tilting? I'd be breaking keyboards.
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09-29-2016 , 02:38 PM
Finally my account is up and running again (didn't receive email, so ppl have to just test if they can login).
Thanks @UnibetAndrew if you had anything to do with expediting it
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09-29-2016 , 04:45 PM
Hello,I am player m19n18 and I would like to trade my unibet open package ticket for cash.Can you help me please?
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09-29-2016 , 05:02 PM
Also can you please email me the xcell file that contains game stake rake flops seen played hands ...profil/loss etc?? since last May,until now . player m19n18
Thank you in advance Andrew
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09-29-2016 , 05:31 PM
How the **** is it possible that the software blacks out every time you open certain websites?
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09-30-2016 , 05:01 AM
Quote:
Originally Posted by vasilikos7
Also can you please email me the xcell file that contains game stake rake flops seen played hands ...profil/loss etc?? since last May,until now . player m19n18
Thank you in advance Andrew
email reg support for this
[Unibet] Official Thread Quote
09-30-2016 , 05:16 AM
Hei Andrew, any thoughts on adding chat to the tables, or why it's not available?
And also i would love to have the options of showing my cards, i think this adds to the dynamic of the games, especially for fish.
I'm curios how you guys view this
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09-30-2016 , 05:52 AM
Quote:
Originally Posted by EdyD
Hei Andrew, any thoughts on adding chat to the tables, or why it's not available?
And also i would love to have the options of showing my cards, i think this adds to the dynamic of the games, especially for fish.
I'm curios how you guys view this
No chat because of toxic players. Most of the time it adds more negative experiences to the players than good.
[Unibet] Official Thread Quote
09-30-2016 , 06:57 AM
This morning I was able to get about 1,300 players from AL, BG, CO, CZ, DE, HR, MD, RO, RS & SK added to the ewallet exception list. These are players who play poker and have previously used an ewallet from those countries.

If you are from one of those countries, you play poker, and you've made an ewallet deposit, could you check to see if it's now enabled for you again please, and let me know?

Quote:
Originally Posted by chipwhacker
I've got a €750 bonus queued. Can I exchange for 30 x €25 sng tickets please.
Sure, done.

Quote:
Originally Posted by Blufferino
Last I heard it was supposed to come out early October.
It was delayed due to Relax experiencing problems.

Quote:
Originally Posted by dagger9
"pekkkkkkkkk4" just dumped a few stacks to "yhtrf0"

#381948805
#381949471
Thanks. The previous ones you reported have been frozen by the way.

Quote:
Originally Posted by Einherjer
Finally my account is up and running again (didn't receive email, so ppl have to just test if they can login).
Thanks @UnibetAndrew if you had anything to do with expediting it
I think it was coincidence, but glad to hear it's working again now.

Quote:
Originally Posted by vasilikos7
Hello,I am player m19n18 and I would like to trade my unibet open package ticket for cash.Can you help me please?
This is the general policy:

If you win one package to an event via satellites and a second via Challenges or another promo, we can move the 2nd package to a later event, or we can convert it into €2k of tickets.

If you win one package via any method, we can move it to a later event, though the closer we get to the current one, the harder it is move and I can't guarantee it.

If you win one package via any method, alternatively we can convert it to €1k of tickets. This is a reduced amount because we get a lot of value having players go to these events - we think it keeps them as players for longer, and we get good press. This is also why we effectively subsidise UO satellites with overlays at the lower end.

Which of these would you like to do?

Quote:
Originally Posted by vasilikos7
Also can you please email me the xcell file that contains game stake rake flops seen played hands ...profil/loss etc?? since last May,until now . player m19n18
Thank you in advance Andrew
Quote:
Originally Posted by Vatroslav
email reg support for this
Yup, thanks.

Quote:
Originally Posted by Joschka
How the **** is it possible that the software blacks out every time you open certain websites?
This isn't a widespread problem. It's probably going to be related to limited system resources though, as the client blacking out is a symptom of CPU lag. Some sites need more resources than others, which is why it only happens on some sites. If you close some other programs, it ought to help.

This might be useful too:

https://www.unibetcommunity.com/t5/P...ions/m-p/26342

Quote:
Originally Posted by EdyD
And also i would love to have the options of showing my cards, i think this adds to the dynamic of the games, especially for fish. I'm curios how you guys view this
Partly it's about simplicity. I want the client to be as simple as possible, which means having fewer buttons and options.

Partly it's about game speed. Having this option slows the games down a bit, without a huge gain.

Partly it's about environment. People often use this to annoy each other, and I want to reduce that where I can.

Quote:
Originally Posted by EdyD
Hei Andrew, any thoughts on adding chat to the tables, or why it's not available?
Quote:
Originally Posted by bbz003
No chat because of toxic players. Most of the time it adds more negative experiences to the players than good.
Exactly. The idea is that the community site (and this thread) let us get a lot of the positives that chat would bring, without having to accept the huge negatives that come with it.
[Unibet] Official Thread Quote
09-30-2016 , 10:10 AM
Speaking of game speed. Why sitouts auto folding and even active players folding/calling/betting animations takes so much time? It really slows the speed of the game. I don't know exactly how long does it take but I noticed it is the longest in the industry. Take an example of microgaming's instant animations. That would increase game of speed at the tables a lot. Faster pace and you get more in rake as well
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09-30-2016 , 10:29 AM
Hello Andrew,

Till what date need one to clear out 1250 000 points to be able to catch the UO Bucharest?

Thanks for info, M
[Unibet] Official Thread Quote
09-30-2016 , 11:09 AM
Andrew
Can you extend all my tickets again?
I hope to have a little bit more time from next week to play.
Thank you
Alias: 210
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09-30-2016 , 03:22 PM
Hi Andrew. There's bunch of tickets going old in next 10 days, could you extend them please?

Latest alias: Ver0ttaja

Thanks!
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10-01-2016 , 05:36 AM
Hey Andrew,

The high stake flop race of september has ended, when will winners be paid out?

Thanks
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10-01-2016 , 07:25 AM
Quote:
Originally Posted by LektorAJ
Technically that's correct - but if you are in Europe then your clock is set CEST (UTC+2) at this time of year so you have till 01:00 in the morning. They use midnight London time which is UTC+1 in the summer.
This may not have been correct - things didn't reset at 1:00 am European time. Maybe it needed more time to refresh or maybe they actually use UTC (i.e. GMT+0). Was anyone playing that time last night and noticed?
[Unibet] Official Thread Quote
10-01-2016 , 08:53 AM
Quote:
Originally Posted by UnibetAndrew
This morning I was able to get about 1,300 players from AL, BG, CO, CZ, DE, HR, MD, RO, RS & SK added to the ewallet exception list. These are players who play poker and have previously used an ewallet from those countries.

If you are from one of those countries, you play poker, and you've made an ewallet deposit, could you check to see if it's now enabled for you again please, and let me know?
Skrill is now back again for me. Thx!
[Unibet] Official Thread Quote
10-01-2016 , 09:09 AM
Why is there a seconds you took to act counter in the hand histories now?
[Unibet] Official Thread Quote
10-01-2016 , 02:28 PM
please convert my unibet package to 1k tickets.player m19n18

Thank you
[Unibet] Official Thread Quote
10-01-2016 , 02:35 PM
Quote:
Originally Posted by UnibetAndrew
If you are from one of those countries, you play poker, and you've made an ewallet deposit, could you check to see if it's now enabled for you again please, and let me know?
My Skrill/Neteller option is back.
Thank you.
[Unibet] Official Thread Quote
10-01-2016 , 03:53 PM
Semi-bug report.

If I register for several SNGs at once, I get a message like "A player from your IP address is already in the queue, you have been placed in an alternate queue." The waiting messages at the bottom of all SNG windows still show the number of people who need to join the main queue for the next SNG, rather than for any alternate queue though.

Obviously in the vast majority of cases that previously registered player is going to be the user himself so the system should not just check IP address but also log-in and tailor the message to that.

TBH I think this message isn't actually necessary anyway. People grinding at the same location in the same SNGs will quickly work out that the system is not seating them together and the regular user obviously doesn't expect to occupy more than one seat at the same SNG. I'm curious/nosey/interested to know if it reflects any new functionality - previously was it possible to have the same IP address twice in an SNG? Is there now an "alternate queue" allowing one to open the number of cash tables one wants all at the same time rather than having to do it gradually as before?
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10-01-2016 , 04:11 PM
Hey guys, first time rolling over to a new quarter while on the site. Had money added to my account and all my points refreshed now that it's October first.

Just wondering why I was credited x amount. Thanks.
[Unibet] Official Thread Quote
10-01-2016 , 05:05 PM
Quote:
Originally Posted by Shanagian
Why is there a seconds you took to act counter in the hand histories now?
I was wondering about that too. If it's a permanent thing, I might start taking notes on timing tells. (joking).
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10-01-2016 , 07:51 PM
hey ive started playing a little onyour site. I realise that HUDS are banned on your site however is there anyway i could calculate MY EV without going through all the HH'S manually.
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10-02-2016 , 03:02 AM
Hey Andrew, I will ask you the question, as support has not answered it in 2 days.

I just won the Unibet Package through the challenges, am a Canadian (living in the Yukon, just by Alaska) who will not be able to attend the event, so want to exchange it for 2k in tickets. The problem is, I will be doing a 12 day meditation retreat for the next starting in 4 days, so will be unable to login and thus use the cash tickets during that period. Should I simply get the package exchanged in 2 weeks time, or can I exchange it now and reactive my cash tickets once they expire?

Cheers man, Sankhara000
[Unibet] Official Thread Quote
10-02-2016 , 06:09 AM
Hi Andrew,

Some of my ticket conversion's had "difficulties" this week (through regular support);
- Earlier this week I asked to extend/revive 3x 1SS, but this didn't happen, can you revive them?
- The conversion yesterday they took 2x 1MTT to much (they should have taken 1x 1MTT + 1x 4MTT and they took 3x 1MTT + 1x 4MTT), can i have these 2x 1MTT back please?

- Then i was not paying attention also early this week, and 2x 1UO expired also......maybe you can revive these too?

Alias: CarlCox

Thanks in advance, as usual
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