This morning I was able to get about 1,300 players from AL, BG, CO, CZ, DE, HR, MD, RO, RS & SK added to the ewallet exception list. These are players who play poker and have previously used an ewallet from those countries.
If you are from one of those countries, you play poker, and you've made an ewallet deposit, could you check to see if it's now enabled for you again please, and let me know?
Quote:
Originally Posted by chipwhacker
I've got a €750 bonus queued. Can I exchange for 30 x €25 sng tickets please.
Sure, done.
Quote:
Originally Posted by Blufferino
Last I heard it was supposed to come out early October.
It was delayed due to Relax experiencing problems.
Quote:
Originally Posted by dagger9
"pekkkkkkkkk4" just dumped a few stacks to "yhtrf0"
#381948805
#381949471
Thanks. The previous ones you reported have been frozen by the way.
Quote:
Originally Posted by Einherjer
Finally my account is up and running again (didn't receive email, so ppl have to just test if they can login).
Thanks @UnibetAndrew if you had anything to do with expediting it
I think it was coincidence, but glad to hear it's working again now.
Quote:
Originally Posted by vasilikos7
Hello,I am player m19n18 and I would like to trade my unibet open package ticket for cash.Can you help me please?
This is the general policy:
If you win one package to an event via satellites and a second via Challenges or another promo, we can move the 2nd package to a later event, or we can convert it into €2k of tickets.
If you win one package via any method, we can move it to a later event, though the closer we get to the current one, the harder it is move and I can't guarantee it.
If you win one package via any method, alternatively we can convert it to €1k of tickets. This is a reduced amount because we get a lot of value having players go to these events - we think it keeps them as players for longer, and we get good press. This is also why we effectively subsidise UO satellites with overlays at the lower end.
Which of these would you like to do?
Quote:
Originally Posted by vasilikos7
Also can you please email me the xcell file that contains game stake rake flops seen played hands ...profil/loss etc?? since last May,until now . player m19n18
Thank you in advance Andrew
Quote:
Originally Posted by Vatroslav
email reg support for this
Yup, thanks.
Quote:
Originally Posted by Joschka
How the **** is it possible that the software blacks out every time you open certain websites?
This isn't a widespread problem. It's probably going to be related to limited system resources though, as the client blacking out is a symptom of CPU lag. Some sites need more resources than others, which is why it only happens on some sites. If you close some other programs, it ought to help.
This might be useful too:
https://www.unibetcommunity.com/t5/P...ions/m-p/26342
Quote:
Originally Posted by EdyD
And also i would love to have the options of showing my cards, i think this adds to the dynamic of the games, especially for fish. I'm curios how you guys view this
Partly it's about simplicity. I want the client to be as simple as possible, which means having fewer buttons and options.
Partly it's about game speed. Having this option slows the games down a bit, without a huge gain.
Partly it's about environment. People often use this to annoy each other, and I want to reduce that where I can.
Quote:
Originally Posted by EdyD
Hei Andrew, any thoughts on adding chat to the tables, or why it's not available?
Quote:
Originally Posted by bbz003
No chat because of toxic players. Most of the time it adds more negative experiences to the players than good.
Exactly. The idea is that the community site (and this thread) let us get a lot of the positives that chat would bring, without having to accept the huge negatives that come with it.