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06-06-2016 , 02:56 PM
Hello Andrew,

Please exchange 1x 25UK for 6x 4UK & 1x 1UK.

Thank you.

Alias: AceHighNeri
[Unibet] Official Thread Quote
06-06-2016 , 04:10 PM
Hello

Would like to have my 4EUR NL ticket changed to 4x1EUR SNG tickets and 1x50EUR UO to 5x10EUR UO tickets.

Alias: fergas

Regards
[Unibet] Official Thread Quote
06-06-2016 , 04:40 PM
Quote:
Originally Posted by UnibetAndrew
There's a ticket exchange thread there:

https://www.unibetcommunity.com/t5/T...icket-exchange

I think that at the end of this week, I'll make it that ticket exchanges have to go via support or via that forum. I'll still do extensions/any requests for exceptions/etc. here.
Can we also requests our stats on the community forum, or is it only tickets?
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06-06-2016 , 05:24 PM
I made a Royal Flush but did not win the High Hand promo Andrew because someone else already made a royal flush before me on holdem lolz so sad :'(

But i did pull a one outer vs a flopped full house so i won my 100BB that way
[Unibet] Official Thread Quote
06-06-2016 , 05:40 PM
Quote:
Originally Posted by RK_95
I was obligated to use my €4 MTT ticket yesterday. I wanted to play a 4UK tournament and had a lot of UK4 tickets for that, but because the client chooses the first eligible ticket that is expiring the soonest, it chose my MTT ticket. I think this is a bug that really needs to be solved, because for me it just means now i can't have my €4 bonus. Hope you can do something about this.
Hi Man,

you ran hot today man, hope you binked a lot of the tourneys where you won from me

ontopic; I use my "extra" 4MTT tickets in the daily4, so if i have 7x 4MTT tickets, i will use them in the daily4. then i can reg all my uk4's/uo4's. after this i unreg the daily4 and get my 7x 4MTT's back (in this example), you can do the same for the 1's but there is no game which allows (serious multi) entries for the 1's so you have to figure that one out (i use the UO1's of tomorrow, but you can only use 9x 1MTT tickets that way)

GL
[Unibet] Official Thread Quote
06-06-2016 , 05:48 PM
Quote:
Quote:
Originally Posted by worstenbrood View Post
This is what i get on the bottem of the login page:

In order to login to the community, enter your Unibet credentials.

Unfortunately we’re currently not supporting login for customers from the Netherlands or Denmark. We apologize for the inconvenience.

Ty for helping though
---
this,

i wanted to check out the community too, but also from the netherlands.....so i got the same error

is this a legal issue with our government?, or can i just use a vpn to get on it? or do i break some T&C's then?
Hi Andrew, maybe i missed the answer (i don't think so, but i might, it was a big read to catch up ) but can you answer if i can just VPN in? i do want to join the community but if it's a reason to get banned/marked i am not to happy with VPN-ing...
i think it's just a legal issue with our government and in that case, they can't "easily" track me anyway when i use a VPN and it cannot be blamed on the company so there would be no harm for the company imo....

thanks as always
[Unibet] Official Thread Quote
06-06-2016 , 05:51 PM
Quote:
Originally Posted by SleazyP84
R.E. chips numbers disappearing. I think I was LessTBC when I played the MTT.
Ah so you'r him......i see you pop on a lot of my tables lately, GL!

for me it's LessTHC at the moment (since i'm kicking the Blow :P)
[Unibet] Official Thread Quote
06-06-2016 , 08:54 PM
Hi Andrew, could you please exchange my NL4 ticket into 2x2€SNG tickets?

ty

SN:R4iseItUp
[Unibet] Official Thread Quote
06-06-2016 , 09:57 PM
Quote:
Originally Posted by UnibetAndrew
Well, that's certainly the plan. What's your alias? I can see when emails for your language actually went out vs. when we requested they be sent.
Alias is HU4Cannoliz. I receive sportsbook emails quite regularly but I can't remember the last time a poker one came through.
[Unibet] Official Thread Quote
06-07-2016 , 02:16 AM
Hey, Andrew

I tried to get my tickets changed last night through the live chat support, but they got things only partially right.

I wanted to change my 50e UO ticket and 25e UK tickets into smaller tickets, but got left with a 10e UO ticket instead. And nothing at all was done to the 25e UK ticket. Got my pile of 2e UO tickets tho, so that went as intended

Anyways, if you could maybe fix it this time and change my 10e UO ticket into 10x1e UO tickets and the 25e UK Tour ticket into 25x1e UK Tour tickets, that'd be nice. I'll try again with the live chat next time when the time comes.

alias: stmch

Thanks for your help again!
[Unibet] Official Thread Quote
06-07-2016 , 03:16 AM
Quote:
Originally Posted by MathrimC
Can we also requests our stats on the community forum, or is it only tickets?
guess you can always try it

btw: just discovered the unibet forum, great call guys!

see you laterzzz 2+2 it was fun mixing it up here & will miss the trolls!
[Unibet] Official Thread Quote
06-07-2016 , 04:25 AM
Quote:
Originally Posted by Ariebombarie
Ah so you'r him......i see you pop on a lot of my tables lately, GL!

for me it's LessTHC at the moment (since i'm kicking the Blow :P)
I'm all the "TBC"s as far as I'm aware I have not taken the anonymity thing too seriously

Saw you on the Jackpot tables, I assume you won the 4K
[Unibet] Official Thread Quote
06-07-2016 , 04:39 AM
Dear Unibet-Crew,
could you please extend my 2€ SNG and 4€UO Ticket? (Alias: BornAGambler)
thx a lot guys,
Till
[Unibet] Official Thread Quote
06-07-2016 , 05:26 AM
From my last post next Friday (10th), I won't be doing any more ticket exchanges in this thread. Please contact support to do them, or post in the community site thread: https://www.unibetcommunity.com/t5/T...icket-exchange

Quote:
Originally Posted by kapetain
Sure, I'd be glad to help.
But you see, I had this conversation with "UnibetRep" via PM, almost 3 months ago, where I sent some screenshots to him for the same cause.
Since the problem is same as it was at that time, perhaps I can send to you too those shots via PM ?
But I can also collect new screenshots, it won't be a problem, if it will help to finally fix this bug.
Sure, or maybe best is to post them in this thread.

Quote:
Originally Posted by kapetain
Also, can you please do something about achievement badges, they are becoming kind of annoying, appearing constantly and changing for no good reason (usually when there is new High hand timer starting)
What's happening with them?

Quote:
Originally Posted by SleazyP84
R.E. chips numbers disappearing. I think I was LessTBC when I played the MTT.
Thanks.

Quote:
Originally Posted by ArtyMcFly
Re: the info bubbles/player notes.
I'm not playing on Uni at the mo, but I'll take screengrabs of the non-working player notes next time I do. From memory, it's basically things like...
Player 1 bets AA on 952, Player 2 check-shoves 76s, Player 1 calls and the aces hold, so player 2 gets stacked.
But instead of it saying for Player 1: "Flop: BET, CALL all in (AA)", his info bubble will often be totally blank or just say "All in", but not show the cards. Meanwhile for Player 2, instead of saying "Flop: CHECK, ALL IN (76s)" it will often say "Flop: Fold" (but show him as the one with aces). It always confuses me when I see someone sitting out while he reloads, but when I click the info bubble to see how he lost his stack, it says he folded the last hand, or had the holecards that made the nuts. In short, when someone gets stacked and sits out the next hand, entirely wrong info about the previous hand appears. I think it happens most of the time, if not quite always.
Thanks, I'll pass this on to the developers.

Quote:
Originally Posted by ArtyMcFly
I know you were joking, but I would love it if screennames could be slightly longer. #NotKnownForBeingConcise
I believe it's this way due to size constraints on the mobile versions. The text already scales fairly poorly, with longer aliases we'd just fill the entire screen with names.

Quote:
Originally Posted by dochol31
Had a bug tonight in Banzai where it kept activating my sitout button every few hands. Very annoying and had to quit.
I doubt this was a bug, it was almost certainly internet lag on your end, or possibly CPU lag.

Quote:
Originally Posted by MathrimC
Can we also requests our stats on the community forum, or is it only tickets?
At the moment the plan is only tickets. I'll suggest to them that they take this on too, but for now support is your best bet.

Quote:
Originally Posted by Hatebreedd
I made a Royal Flush but did not win the High Hand promo Andrew because someone else already made a royal flush before me on holdem lolz so sad :'(

But i did pull a one outer vs a flopped full house so i won my 100BB that way
Doh!

Quote:
Originally Posted by Ariebombarie
Hi Andrew, maybe i missed the answer (i don't think so, but i might, it was a big read to catch up ) but can you answer if i can just VPN in? i do want to join the community but if it's a reason to get banned/marked i am not to happy with VPN-ing...
i think it's just a legal issue with our government and in that case, they can't "easily" track me anyway when i use a VPN and it cannot be blamed on the company so there would be no harm for the company imo....

thanks as always
Sorry, like I said, the community site isn't my project. You'd have to ask support. I suspect it's a regulatory thing though, so I suspect it isn't allowed.

Quote:
Originally Posted by PretzelMonies
Alias is HU4Cannoliz. I receive sportsbook emails quite regularly but I can't remember the last time a poker one came through.
Thanks, I'll look into it.

Quote:
Originally Posted by mdogomes
You can exchange my 25e bonus in 6x4e SNG and 1x1e SNG?
Quote:
Originally Posted by Neri1983
Please exchange 1x 25UK for 6x 4UK & 1x 1UK.
Quote:
Originally Posted by quechecker
Would like to have my 4EUR NL ticket changed to 4x1EUR SNG tickets and 1x50EUR UO to 5x10EUR UO tickets.
Quote:
Originally Posted by R4iseItUp
Hi Andrew, could you please exchange my NL4 ticket into 2x2€SNG tickets?
Quote:
Originally Posted by Stomach
Anyways, if you could maybe fix it this time and change my 10e UO ticket into 10x1e UO tickets and the 25e UK Tour ticket into 25x1e UK Tour tickets, that'd be nice. I'll try again with the live chat next time when the time comes.
Quote:
Originally Posted by youCALLyouFALL
could you please extend my 2€ SNG and 4€UO Ticket? (Alias: BornAGambler)
All done.
[Unibet] Official Thread Quote
06-07-2016 , 07:33 AM
Hi Andrew,

Can you exchange my 4eu pl ticket into 4x 1eur sng..

thanx

nick: sven_veen

edit: Never mind, contacted support trough the chat, within 5 min. i got my tickets

Last edited by worstenbrood; 06-07-2016 at 08:00 AM.
[Unibet] Official Thread Quote
06-07-2016 , 07:36 AM
Quote:
Originally Posted by Ariebombarie
Hi Man,

you ran hot today man, hope you binked a lot of the tourneys where you won from me

ontopic; I use my "extra" 4MTT tickets in the daily4, so if i have 7x 4MTT tickets, i will use them in the daily4. then i can reg all my uk4's/uo4's. after this i unreg the daily4 and get my 7x 4MTT's back (in this example), you can do the same for the 1's but there is no game which allows (serious multi) entries for the 1's so you have to figure that one out (i use the UO1's of tomorrow, but you can only use 9x 1MTT tickets that way)

GL
I'm afraid the only one I was winning to was you yesterday, it wasn't a very good day for me, 3 times a final table bust in UK4 and also bubbled on a UO10. When I was on your tables I looked if you were streaming but appearently you just started streaming after the €1 SNG we played together and stopped before the evening, so maybe next time...
Thanks for the solution. I also read the temporary solution of Andrew, so I know what to do next time with that MTT tickets!
[Unibet] Official Thread Quote
06-07-2016 , 08:29 AM
Hi andrew

Sometimes when I'm multitabling PLO cash (possibly due to the connection that drops out for a second) I get this screen:



The login popup is covered with a chrome error that says I should update chrome.. but even when chrome is up to date, I still get this message. When I shutdown the unibet software and restart it I can log in again but this is obviously kind of annoying Just letting you know.

Kind regards
14nd3r
[Unibet] Official Thread Quote
06-07-2016 , 09:06 AM
Last day playing on Unibet, it was a fun ride and hope someday soon I'll be allowed to come back! Take care everyone! Best of lucks!
[Unibet] Official Thread Quote
06-07-2016 , 01:29 PM
Hi Andrew,

Something went wrong with my ticket conversion;

I got 10x 10UK, this should be 10x 1UK, please fix
Instead of taking 1x 1MTT you gave me 1x 1MTT (so you can take back 2x 1MTT)

Alias:
CarlCox
[Unibet] Official Thread Quote
06-07-2016 , 01:41 PM
I had to temporarily bounce from this site to temporarily take advantage of a promo deal on another site, but this is still the best site I've ever played on.

long live unibet!
[Unibet] Official Thread Quote
06-07-2016 , 03:14 PM
Hi Andrew, could you please extend my unused banzai tickets and my UO25?
sn: marzen

Ty in advance!
[Unibet] Official Thread Quote
06-07-2016 , 04:02 PM
Hi Andrew, could you restore my two expired €25nl cash tickets? i was away on a holiday and forgot about them. Alias : jopantoni

Thank you.
[Unibet] Official Thread Quote
06-07-2016 , 05:30 PM
Re: Info bubbles going wrong, I played the Double Trouble tourney this evening. Every time I looked at the info for a previous hand (lol sample size: 2 hands), it was wrong. The cards shown were actually correct both times (noone got stacked, which always messes them up), but for the action sequence it seems it's just showing the actions for the current hand instead of the previous one.
Example:
Spoiler:

[Unibet] Official Thread Quote
06-07-2016 , 10:16 PM
Hey Andrew.

I mentioned this couple months ago and at the time you said that Unibet (or associated developers or something) where working on it or at least looking into it.
Will there be a RSA safety token available somewhere in the future?
Just like Pokerstars has and Full Tilt had...
The technology is obviously there and I'm sure many people would like to pay a small fee for added security to their account.

cheers
[Unibet] Official Thread Quote
06-08-2016 , 01:12 AM
Hi Andrew,

could you please extend my double trouble ticket so I could play it next week?
(forgot to play it this week and is expiring before next tournament).

Alias: sleepyBird

Thanks!
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