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12-17-2014 , 12:32 PM
Great, thankyou.
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12-17-2014 , 12:33 PM
Quote:
Originally Posted by UnibetAndrew
In those cases, we are totally fine with moving it to a later Unibet Open instead. We've made a couple of credits at 50% for people who really just don't want to go to any of these, but I prefer to avoid that where I can.
Don't move it. I'm happy on Unibet and I expect to reach 1.5kk every trimester and the problem would persist. I liked my other plans for the last weekend of February but they are not worth 1000 euros. So, I guess I'll be at Copenhagen.
Anyway, thanks for the options.
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12-17-2014 , 12:55 PM
Could you exchange my 4x€1 MTT tickets into 4x€1 SNG tickets? "WhiteWolf5"
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12-17-2014 , 12:56 PM
Quote:
Originally Posted by UnibetAndrew
Sure, that's what's most useful for us in this thread.
First of all I would like to say that I think it is great you dont allow HUD´s and tracking sites. I think they really ruined the game. (Let people lose their money in peace!). Also I like that you can change your nickname. Not that I would probably ever use that feature, but still.

There is few feature missing. For me atleast.
- Why dont you have chat-boxes on tables?
- I would also like to add notes of players. I understand this might be kind of troubling with that change-nickname-feature. But for atleast on that same session. It is very frustrating to try to remember every nickname on that same tournament.

These are the two main features I would like to be added in the future.
Also hotkeys would be useful etc.
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12-17-2014 , 01:10 PM
Quote:
Originally Posted by lbranco9
Could you exchange my 4x€1 MTT tickets into 4x€1 SNG tickets? "WhiteWolf5"
Sure, done.

Quote:
Originally Posted by HollaBack
There is few feature missing. For me atleast.
- Why dont you have chat-boxes on tables?
Because we think that all people use it for is insulting each other. I bet that 10% of all words typed in poker chat windows are "idiot" or "donkey". I don't think it adds enough to the game these days.

Quote:
Originally Posted by HollaBack
- I would also like to add notes of players. I understand this might be kind of troubling with that change-nickname-feature. But for atleast on that same session. It is very frustrating to try to remember every nickname on that same tournament.
We don't have this because I don't want to make it easier to track people. Our aim is to have something in between full-anonymous tables and regular games where you have one name for life.

Quote:
Originally Posted by HollaBack
Also hotkeys would be useful etc.
You can find a bit more on this from earlier this afternoon.
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12-17-2014 , 01:27 PM
Tournament lobby has been down for a while now. I wanted to play the 25 daily sat but couldnt. Cant register to the 3000 freeroll either as i planned.
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12-17-2014 , 01:30 PM
and me andrew?
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12-17-2014 , 02:19 PM
Still no working tournament lobby
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12-17-2014 , 02:54 PM
Quote:
Originally Posted by 123ost
Still no working tournament lobby
It works for me. Anyone else?
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12-17-2014 , 03:15 PM
Quote:
Originally Posted by azAZ09 View Post
hi andrew i made 1.25mil points and i want to exchange the package for 20X100NL tickets .many thanks.my nick is :azAZ09
But this one is different because of how it was discussed earlier. Instead, could you mail me at andrew.west@unibet.com from the email address registered to your account please.
i ve sent that email but i see its been one week and i have not been answered)
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12-17-2014 , 03:37 PM
Quote:
Originally Posted by UnibetAndrew
It works for me. Anyone else?
I managed to register late to the tournament I wanted to play. So it kind of worked, the complete lobby showed all the yellow and red tournaments, no green ones. So I coldnt register to anything in advance. This was however my first log in after I installed the update for a couple of hours ago, now when I logged in again, it seems to work.
[Unibet] Official Thread Quote
12-17-2014 , 04:01 PM
Hello unibet,
I am writing this while Advent freeroll is on pause.

- Why does your client has to be worse with every new iteration ?
Right now it's very laggy and I'm playing just 2 tables. Your client is taking much more resources than a simple 2d application should. And its just too bad, because you have a good concept but the software is just bad. And I'm playing 6 months already on it, still no improvement whatsoever in software optimization, shame on you.
Also it is impossible to enter browser client on a single-core computer (was not a problem before)

btw, tourney lobby for advent freeroll is completely f*cked up, cannot scroll prizes nor player list.
It's like we are beta testers
[Unibet] Official Thread Quote
12-17-2014 , 04:21 PM
Same here, lobby worked mostly just not the prize pool list. Was very laggy aswell after I opened 4 cash tables and that one 3k advent calendar tourney.

Not sure what the problem was but I closed and restarted the client out of frustration and seems to be going better atm...
I rarely have lag unless everyone on the site suffers, update of today might be a reason?
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12-17-2014 , 05:16 PM
Is it possible to quit as many challenges as you like? Then its possible to "choose" challenge or???
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12-17-2014 , 05:52 PM
I've been wondering the same question. How does this challenge "reset" works?
[Unibet] Official Thread Quote
12-17-2014 , 06:30 PM
I think it is possible to quit only 1 type of challenge per month -1 MINOR or 1 MAJOR. Someone correct me if I'm wrong
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12-17-2014 , 09:02 PM
Hi andrew. Could you convert all my MTTs and SNG tickets to one 50nl ticket. Alias: "DrunkenSanta"
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12-17-2014 , 09:12 PM
playing 6 tables, involved in some pots aaaand down goes the site again :/
internet page is down too so I guess it's a big issue :/
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12-17-2014 , 09:51 PM
Yes still down but got a box to type a name into this time haven't seen that before.

As it's site wide this must cost the company a small fortune.

Last edited by SuddenlyGood2; 12-17-2014 at 10:20 PM.
[Unibet] Official Thread Quote
12-18-2014 , 07:43 AM
Quote:
Originally Posted by kapetain
- Why does your client has to be worse with every new iteration ?
I think it's better with every iteration. Milestones had a performance impact that we weren't expecting, but that will be off in a week or so when 105m hits.

Quote:
Originally Posted by kapetain
Right now it's very laggy and I'm playing just 2 tables. Your client is taking much more resources than a simple 2d application should.
It takes more resources than some other companies clients because it uses Adobe Air. It uses Adobe Air because it means we can maintain the same codebase across all of our platforms. Without it we'd probably just about be ready to release the Mac client, let alone the iPad, Browser or Android (which should be released next month, depending on QA).

Quote:
Originally Posted by kapetain
And its just too bad, because you have a good concept but the software is just bad. And I'm playing 6 months already on it, still no improvement whatsoever in software optimization, shame on you.
I disagree with you there too. Table and site loading times are significantly better than they were at launch.

Quote:
Originally Posted by Heisenberg1
Is it possible to quit as many challenges as you like? Then its possible to "choose" challenge or???
Quote:
Originally Posted by Gerzson
I've been wondering the same question. How does this challenge "reset" works?
You can cancel one of each per month. If you click cancel on one, it'll give you a dialogue saying that you won't get any points for partially completed Challenges.

Quote:
Originally Posted by YouAreHappy
Hi andrew. Could you convert all my MTTs and SNG tickets to one 50nl ticket. Alias: "DrunkenSanta"
Sure, done.

Quote:
Originally Posted by smetje
playing 6 tables, involved in some pots aaaand down goes the site again :/
internet page is down too so I guess it's a big issue :/
Quote:
Originally Posted by SuddenlyGood2
Yes still down but got a box to type a name into this time haven't seen that before.

As it's site wide this must cost the company a small fortune.
It turns out that this was scheduled downtime that I didn't know about. There's not a very effective system for communicating this stuff internally, otherwise we would have prepared for it by e.g. timing our server restart & release for the same time.

Sorry for the problems, it's all back up again now.
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12-18-2014 , 08:44 AM
andrew thanks for answering so fast and u respond so promptly.many thanks and NO TO RACISM
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12-18-2014 , 10:56 AM
Quote:
Originally Posted by azAZ09
andrew thanks for answering so fast and u respond so promptly.many thanks and NO TO RACISM
For anyone not following, this is sarcasm.

azAZ09, I have said a couple of times lately that I'm behind on this thread, and that I was off Monday and Tuesday. I also said at the start of this thread that I do not work in support. There is one of me and I do not get to reply to everything within 24h. Nor, for the purposes of my job, do I need to reply at all.

I asked you to mail me and as far as I can see, I've never had an email from the address registered to your account:

http://forumserver.twoplustwo.com/sh...postcount=2697

And now you call me a racist. I don't think this is the best strategy for asking me for a favour.
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12-18-2014 , 11:11 AM
me
To andrew.west@unibet.com Dec 11
hi its me azAZ09 (Originally Posted by azAZ09 View Post
hi andrew i made 1.25mil points and i want to exchange the package for 20X100NL tickets .many thanks.my nick is :azAZ09)


Reply, Reply All or Forward | More
me
To andrew.west@unibet.com

i sent u 2 emails on 11 and 18 as u can see or u don t have this email adress?

Last edited by azAZ09; 12-18-2014 at 11:21 AM.
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12-18-2014 , 11:17 AM
ok sorry then. i thought it was something personal that u are not answer only to my post
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12-18-2014 , 11:18 AM
I got two emails from someone claiming to be "azAZ09" but as they were not sent from the address registered to that account, I can't do anything with it, much like I am not going to do anything about it in this thread either if I have no reason to think someone is who they say they are.

Quote:
Originally Posted by azAZ09
ok sorry then. i thought it was something personal that u are not answer only to my post
I am taking it pretty personally now.
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