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[Unibet] Official Thread
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12-08-2014
, 04:55 AM
12-08-2014
, 06:26 AM
12-08-2014
, 07:17 AM
First, if you have a refund request, please talk to our general support. They have the manpower to take care of it.
Second, thanks everyone for reporting disconnection of tech problems. It often warns us that something is wrong before we'd find out the normal ways, and it helps us figure out what the problems are.
Third, I forgot about a tech problem from yesterday: one of the tourney monitors died so we had some tourney lobby refresh problems for a while. I believe this has also been fixed since.
Good idea, I'll add it to the list.
It's because of how it's built. Games are optimised to run purely on that platform. We have very similar code bases across lots of different platforms thanks to Adobe Air. This lets us have PC, Mac, iPad and browser (and soon Android) from a pretty small development team. The downside is that it isn't hugely efficient on any specific platform. There's no way to get around it entirely without having five times as many developers (and that has its own problems).
I guess I was too late for this, sorry.
Also a good idea, thanks.
I'm not sure if we need a full lobby, but I think we do need to have a way to display the structure and payout schedule somewhere. I think this would be OK if we had a webpage with the info and we linked it from the client.
We only have one type and speed of SNG so this would work for now. I don't think we'll be adding another for a while, tho SNG traffic is up ~45% since March so if we have the demand we may have the liquidity to split the pool at some point.
Sure, done.
Thanks - I get this when I lock/unlock the PC or change video mode, but it fixes itself pretty quickly. I've forwarded it to the developers.
You'd have to talk to the general support guys instead I'm afraid - this is a site-wide thing, so I don't know a great deal about it. There're definitely problems with depositing with a card registered to one country from another country though, so security will need you to confirm who you are etc.
I'm glad to hear you're enjoying the site, and sure, done.
You're probably better off talking to the general support guys here - it's a site-wide thing rather than poker specific so I don't know much about it.
I think this can happen if you time out.
I am 99.9% sure that there're no missing funds since the site has come back up. Please let me know if you suspect you are missing anything and I can investigate.
Yes, agree. When we designed it we weren't really expecting 2k entrants and obviously the design includes rough player equities.
I'm not really qualified to answer this. I asked one of the guys at the developers to see if he can get me something to post later on. But it looks as if all the problems lately have been unrelated.
Yeh, it's all from the site-wide christmas calendar. They're all short lived and very easy. There's only one avatar to be won.
These are why the December mission is so simple too - it's an introduction to the client to people who are arriving with the calendar. From next month I hope to hijack the christmas-mission functionality to use as a new player mission. Then I hope to hijack it for targetted CRM and stuff (really geeky kinda-big-data-marketing stuff, just what I like).
Second, thanks everyone for reporting disconnection of tech problems. It often warns us that something is wrong before we'd find out the normal ways, and it helps us figure out what the problems are.
Third, I forgot about a tech problem from yesterday: one of the tourney monitors died so we had some tourney lobby refresh problems for a while. I believe this has also been fixed since.
Quote:
don't know if its a design feature but I find having to log back in, while the tables are still on screen, a right pain. as my screen is normally full of tables I have to navigate back to the lobby page to constantly see the white log in banner. maybe wouldn't be so bad if the client was able to actually remember username and that.
I'm not sure if we need a full lobby, but I think we do need to have a way to display the structure and payout schedule somewhere. I think this would be OK if we had a webpage with the info and we linked it from the client.
We only have one type and speed of SNG so this would work for now. I don't think we'll be adding another for a while, tho SNG traffic is up ~45% since March so if we have the demand we may have the liquidity to split the pool at some point.
Quote:
Have seen this twice today - latest now. Counter is running, and it reacts when hovering over active elements. After a while it goes "not responding" and counter stops.
Have to kill it and restart.
Not sure yet how to reproduce, but both times happened after client being minimized.
Have seen this twice today - latest now. Counter is running, and it reacts when hovering over active elements. After a while it goes "not responding" and counter stops.
Have to kill it and restart.
Not sure yet how to reproduce, but both times happened after client being minimized.
Quote:
Just want to say that I personally really like the fact there is no HUD on Unibet and that no one can download HHs to study you and I think not seeing the gap between my own results line and AIEV line has to be positive 
So I personally would actually prefer there to be no downloadable HHs enabled. On the other hand if it was possible I certainly Would download the HHs to look at my results and no doubt improve my own game by looking through my database and analysing my play.
I also hope that no one ever decides to allow a chat feature. Its so nice not having one.
Good luck with keeping all stability issues resolved for the 100 mio hands. Hope I'll be playing!
Finally, if you could please convert my two €10 MTT tickets into cashgame tickets that would be great thanks. An Alias: Strafe
So I personally would actually prefer there to be no downloadable HHs enabled. On the other hand if it was possible I certainly Would download the HHs to look at my results and no doubt improve my own game by looking through my database and analysing my play.
I also hope that no one ever decides to allow a chat feature. Its so nice not having one.
Good luck with keeping all stability issues resolved for the 100 mio hands. Hope I'll be playing!
Finally, if you could please convert my two €10 MTT tickets into cashgame tickets that would be great thanks. An Alias: Strafe
Quote:
Hi Andrew just read the other posts, just like to add my point of view.
When we started the challenge the info for the challenge said this would be capped at 2,000 entrants. I only attempted the November challenges (including depositing to do it) because I thought the freeroll had value.
I wouldn't have liked it to be increased much past 2k, after being advertised as 2k cap
When we started the challenge the info for the challenge said this would be capped at 2,000 entrants. I only attempted the November challenges (including depositing to do it) because I thought the freeroll had value.
I wouldn't have liked it to be increased much past 2k, after being advertised as 2k cap
Quote:
How do you test that you have a 10x capacity? I am not convinced that number of players is not an issue. As a pro in the field I have seen alot, and the performance bottlenecks are not easy to spot. My guess is a max # of concurrent connections in a router - not necessarily one you control.
If you don´t already I would highly recommend loadtesting from the cloud (from various regions) with artificial clients pounding the backend.
I really like unibet poker, but the stability is meh. Please put features on hold and focus on performance and scalability.
Connection loss is to be expected on the Internet. Client really should recover from this behind the scene, with no user interaction. Today it freeze.
If you don´t already I would highly recommend loadtesting from the cloud (from various regions) with artificial clients pounding the backend.
I really like unibet poker, but the stability is meh. Please put features on hold and focus on performance and scalability.
Connection loss is to be expected on the Internet. Client really should recover from this behind the scene, with no user interaction. Today it freeze.
These are why the December mission is so simple too - it's an introduction to the client to people who are arriving with the calendar. From next month I hope to hijack the christmas-mission functionality to use as a new player mission. Then I hope to hijack it for targetted CRM and stuff (really geeky kinda-big-data-marketing stuff, just what I like).
12-08-2014
, 08:34 AM
12-08-2014
, 11:18 AM
12-08-2014
, 11:50 AM
12-08-2014
, 01:15 PM
12-08-2014
, 03:32 PM
12-08-2014
, 04:25 PM
Anyone else having login problems? 
12-08-2014
, 04:32 PM
