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FTP Account Closed FTP Account Closed

10-29-2010 , 04:06 AM
Hi, couldn't PM FTPDoug so I will post a thread instead.

Here is what happened, at the start of this year another person living in my house decided that it was best to ask FTP to close his account (personal issues), this obviously in turn closed my account, but I didn't mind since I had stopped playing a few months prior.

So I was interested in playing again and I emailed FTP to check how I go about it, if I make a new account or what, but I got an automated reply saying the following:


Quote:
Thank you for contacting Full Tilt Poker Support.

After reviewing your account, we have determined you are closely associated with a player who has an outstanding issue with their Full Tilt Poker account.

We have determined you are associated to this player due to one or more of the following:

* Your accounts have logged in using the same computer or IP address.
* There is similar information on your accounts.
* You have shared payment processor accounts.

For security and privacy reasons, we are unable to release the Player ID of the account in question.

To protect our players and maintain the security of our site, we must take all precautions and suspend closely-associated accounts, and for this reason, your account has been permanently closed.

We apologize for any inconvenience and thank you for your understanding.

So I was wondering if it is impossible to play again on FTP, if not what would I have to do.

Thanks!
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10-29-2010 , 04:09 AM
Try PokerStars?
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10-29-2010 , 04:27 AM
ask your friend what the outstanding issue was?

Doesn't sound like he just "closed" his account.
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10-29-2010 , 04:38 AM
So you say your friend asked FT to close his account which they did as per his wishes, and they also closed yours which you were okay with, but now you don't understand how to get your account opened back up again? Why were you okay with it being closed to begin with? Surely you must have thought that was odd. No?
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10-29-2010 , 04:52 AM
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Originally Posted by Synergistic Explosions
Surely you must have thought that was odd. No?
Of course he did. It's the same old garbage. He knows much more than he is letting on. He has also been around here long enough to know who FTPDoug is even though it's his first post under this name. Just another pointless thread.
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10-29-2010 , 05:10 AM
Quote:
Originally Posted by TheRaiderr
ask your friend what the outstanding issue was?

Doesn't sound like he just "closed" his account.
Like I said in my post, he closed his account due to personal reasons, this can be done by yourself for a time of your choosing but if you want it permanently closed you must email FTP to do it, and I am 100% sure this is what he did.

I remember seeing something about this in the self-restricting option menu, not sure if it is still there or not.

Quote:
Originally Posted by Synergistic Explosions
So you say your friend asked FT to close his account which they did as per his wishes, and they also closed yours which you were okay with, but now you don't understand how to get your account opened back up again? Why were you okay with it being closed to begin with? Surely you must have thought that was odd. No?
Well I hadn't been playing for maybe 2 months before that happened, so it was behind me, but then I was going to log in for a couple hands a few weeks later.

TBH I wasn't "okay" with it, but at the same time I didn't really care that much because I didn't play at all at the time, at first yes I wondered why but found out later from my friend what he did.

Quote:
Originally Posted by Rek
Of course he did. It's the same old garbage. He knows much more than he is letting on. He has also been around here long enough to know who FTPDoug is even though it's his first post under this name. Just another pointless thread.
This is actually my first post I have made, although on a new account it is still the first thread I have made, I have only been a reader of some stuff on here recently to get back into poker.

To answer the obvious question that at least one person is going to ask for whatever reason you feel compelled to be asking questions, I decided to post this on a new account because I would rather not tell people my FTP account name, if FTPDoug needs this information then that is fine.

Honestly I don't see why this matters to anyone, I am sure FTPDoug could find the reasons for closing my account (or friends), but to do that I need to either email or pm him, and to do that I had to make a post, and deal with random questions and opinions/speculations about the situation.
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10-29-2010 , 05:35 AM
yes but it is clear the player you are associated with has an "outstanding issue". Simply barring yourself for gambling reasons doesn't leave an outstanding issue.

It sounds more like someone running a chargeback or something that is closely related to you.
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10-29-2010 , 05:48 AM
Once i read "another person lining in my house" or "my girlfriend" did this, it sets alarm bells ringing. Whats the real story??
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10-29-2010 , 05:56 AM
Quote:
Originally Posted by buckyohare1985
Once i read "another person lining in my house" or "my girlfriend" did this, it sets alarm bells ringing. Whats the real story??
is your friends 'personal problem' multi-accounting,colluding or money laundering?
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10-29-2010 , 10:28 AM
Quote:
Originally Posted by buckyohare1985
Once i read "another person lining in my house" or "my girlfriend" did this, it sets alarm bells ringing. Whats the real story??
Quote:
Originally Posted by buck22
is your friends 'personal problem' multi-accounting,colluding or money laundering?
Quote:
Originally Posted by WF333
Honestly I don't see why this matters to anyone, I am sure FTPDoug could find the reasons for closing my account (or friends), but to do that I need to either email or pm him, and to do that I had to make a post, and deal with random questions and opinions/speculations about the situation.
I really don't understand how lieing about any of this could benefit me when all that has to be done is look at reasoning for closure by FTPDoug, it's not like I can trick them into believing my story or something.


Quote:
Originally Posted by TheRaiderr
yes but it is clear the player you are associated with has an "outstanding issue". Simply barring yourself for gambling reasons doesn't leave an outstanding issue.

It sounds more like someone running a chargeback or something that is closely related to you.
My only explanation is the employee responding to me had the same thought process as everyone in here and also didn't think it was necessary to look at the actual reason, just slapped on a pre-written response and sent it off.

At least your imaginations give me something to do while I wait.
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10-29-2010 , 10:35 AM
" Oh I see FTP closed my account by mistake when my friend requested his to be shut down for personal reasons...oh well, I havent played there in a while, its no big deal. "

WTF is wrong with you people...

I do not care what the reasons are, how often I played there, etc...if I had a poker account of mine just locked down/closed, I would care and I would have had the problem taken care of that same day.....

Ok, well maybe not if it was at UB...I havent played there in 6+years and honestly I do not care what happens to that account on that POS site.
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10-29-2010 , 09:16 PM
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10-29-2010 , 09:20 PM
I think you have your reason and you aren't going to get much more without investigating on your own.
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10-29-2010 , 09:42 PM
Try asking them how much your friend is on the hook for. Ship that amount to FTP. See what happens.
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10-29-2010 , 10:29 PM
Quote:
Originally Posted by Rek
Of course he did. It's the same old garbage. He knows much more than he is letting on. He has also been around here long enough to know who FTPDoug is even though it's his first post under this name. Just another pointless thread.
yet you reply in loads of these *pointless* threads
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10-30-2010 , 03:36 AM
Quote:
Originally Posted by TheRaiderr
I think you have your reason and you aren't going to get much more without investigating on your own.
How can this be done any way other than trying to contact FTPDoug?
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10-30-2010 , 04:47 AM
so before this gets very long.. do their #2 and #3 reasons apply to you in the slightest bit? Is there similar info for both of you, and did you both use the same account to fund? Also obviously he didn't ask them to close his account since they have an outstanding issue with it.
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10-30-2010 , 05:09 AM
#2 yes if same address counts and #3 no my account wasn't funded by the same payment processor.

Why can't an outstanding issue mean what i've been saying it is? How else would they phrase it without giving anything away because of security reasons?
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10-30-2010 , 05:19 AM
LOL another "FT is acusing me of _________ but I'm innocent!!" thread.
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10-30-2010 , 05:44 AM
Quote:
Originally Posted by WF333
#2 yes if same address counts and #3 no my account wasn't funded by the same payment processor.

Why can't an outstanding issue mean what i've been saying it is? How else would they phrase it without giving anything away because of security reasons?
You acknowledge its a form email then act like its an actual email. Does not compute
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10-30-2010 , 05:46 AM
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Originally Posted by Richard88
yet you reply in loads of these *pointless* threads
Yes because some new players might actually believe these idiots. And your reason?
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10-30-2010 , 06:02 AM
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Originally Posted by Rek
Yes because some new players might actually believe these idiots. And your reason?
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10-30-2010 , 06:15 AM
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Originally Posted by Craggoo
You acknowledge its a form email then act like its an actual email. Does not compute
No idea what you're implying/talking about, I was responding to prodonkey's questions.
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10-30-2010 , 08:30 PM
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10-30-2010 , 10:46 PM
Quote:
Originally Posted by WF333
How can this be done any way other than trying to contact FTPDoug?
Because they have given you the reason already and it isn't likly to change. FTPSean is more likly to help than doug by the way.

Quote:
Originally Posted by WF333
#2 yes if same address counts and #3 no my account wasn't funded by the same payment processor.

Why can't an outstanding issue mean what i've been saying it is? How else would they phrase it without giving anything away because of security reasons?
Because that isn't an outstanding issue. That is a resolved one. An outstanding issue normally means that account probably owes FTP money in some way. Outstanding means it hasn't been resolved. If he blocked his account then I would call that resolved wouldn't you?

That said it could also be another account you are closely related too as well.
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