Someone please explain this CakePoker transaction - Internet Poker

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Someone please explain this CakePoker transaction

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12-03-2007 , 12:04 AM

Paul B.

handsome

Join Date: Mar 2005 Posts: 7,800

Is this a withdrawal attempt? Could anyone explain what this means?

I sent Support an email 8 hours ago and another one 3 hours asking what it means. They have not responded yet. Cake doesn't exactly have the best security so I'm kind of worried.

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12-03-2007 , 12:30 AM

jimmyfingers

grinder

Join Date: Sep 2006 Posts: 402

well apparently it might be a CSG, or maybe not, who knows

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12-03-2007 , 12:36 AM

BadMoonRising

centurion

Join Date: Jul 2005 Posts: 110

I get the same codes in my cashier history except mine says [EP MAYBE].

I used epassporte to deposit, MB perhaps stand for moneybookers?

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12-03-2007 , 12:57 AM

Paul B.

handsome

Join Date: Mar 2005 Posts: 7,800

Okay, they finally got back to me. Apparently they made the mistake of crediting my account twice when I deposited with Moneybookers and just got around to fixing it.

I'm pretty upset that they debited the money from my account without sending me an email or giving me any notice. I'd heard great things about Cake support but it took 3 emails and 9 hours just to get a response.

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10-02-2009 , 01:39 AM

FlopIt2Me

newbie

Join Date: Sep 2006 Posts: 15

What does CSG stand for?

In my cashier summary it says: CSG $0.46

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10-02-2009 , 01:47 AM

Rek

HUZA 2008

Join Date: Aug 2007 Posts: 10,033

Quote:

Originally Posted by Paul B.

What happened to your thread about having too much money in your account and did you get as upset about that?

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10-02-2009 , 06:25 AM

jasser77

newbie

Join Date: Mar 2008 Posts: 14

Quote:

Originally Posted by FlopIt2Me

What does CSG stand for?

In my cashier summary it says: CSG $0.46

This might be a reason for this but Im not 100% sure. I copied this from a finnish forum site:

"Hello,

Thank you for your email.

This credit is the refund of the rake owed due to the issue we experienced with an incorrect setting on the rake schedule for $0.10/$0.20 No Limit tables which was deducting more rake than it should.

This issue has now been corrected and all rake taken is accurate. Our apologies for any delay in crediting this to your account.

Please let us know if we can be of further assistance.

Kind Regards,"

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10-02-2009 , 07:47 AM

ashecounty

adept

Join Date: May 2007 Posts: 1,038

Quote:

Originally Posted by FlopIt2Me

What does CSG stand for?

In my cashier summary it says: CSG $0.46

That is your refund from the .10/.20 rake bug.

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10-02-2009 , 10:42 AM

razerlog

newbie

Join Date: Mar 2007 Posts: 24

Quote:

Originally Posted by Paul B.

Could it be that they had to look into it before sending a reply? Just a guess....think about it.

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10-02-2009 , 10:58 AM

#10

earck

old hand

Join Date: Aug 2004 Posts: 1,981

Why did you send 3 emails in 9 hours? Judging by your post count and Join Date I assume you have been playing for quite a while. Were you afraid that they didn't get the first two? I hate it when I hear about this. People continually emailing a site before waiting a day or two for a response flood the support center and end up slowing down the overall support times.

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10-02-2009 , 11:28 AM

#11

jeanpaulvalley

grinder

Join Date: Oct 2008 Posts: 682

Quote:

Originally Posted by Paul B.

You somehow failed to notice that you had twice as much money as you should?

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10-02-2009 , 05:37 PM

#12

LocustHorde

adept

Join Date: Jan 2007 Posts: 1,170

.........

Last edited by LocustHorde; 10-02-2009 at 05:46 PM. Reason: duplicate

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10-02-2009 , 05:44 PM

#13

LocustHorde

adept

Join Date: Jan 2007 Posts: 1,170

Quote:

Originally Posted by earck

Quote:

Originally Posted by Rek

What happened to your thread about having too much money in your account and did you get as upset about that?

Forgive him, Mr PaulB doesn't handle adversity too well when it comes to business transactions, especially when things don't go his way..

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10-02-2009 , 06:41 PM

#14

Drew Lingidiot

adept

Join Date: Jan 2009 Posts: 1,184

Let me see if I got this right.

Extra $500 in account and didn't notice or send any emails.

Site takes that extra $500 back and 3 emails in 9 hours, though it exactly matches the earlier overage.

Yeah this deserved a thread.

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