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Mike, if it is indeed stolen money which I am presuming it is I guess they can propose something, I dont know what the standard procedure is in those cases tbh. What is your opinion on this Pmarr? And what is standard practice?
As
Monteroy stated, legit sites really dont take legtimately won funds from a player - I would class Party as being a legit site for this type of scenerio
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There is zero, and I mean zero proof linking me to a chipdump here.
Just to play devils, we are only getting one side here - but you are much more forthcoming than 99% of the people who start a thread like this
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Originally Posted by Monteroy
Your game type is one which causes a lot of issues as it is the choice of chip dumpers, so I have no doubt some innocent winners were screwed in the past.
I do not know what any specific sites "official policy" on this type of thing is, but imagine if a person deposits $500 with a stolen credit card and plays a bunch of 10NL and loses it all over time to dozens of players. The site going to take the money from the players? If they do will they re-imburse the rake for the hands? I doubt it.
Just keep the pressure on, but always be polite and professional. Point out this thread to them every chance you can get so they can see the evidence you posted and the reaction. Try to be a bit patient, and think of it this way, every day they do not call (when they promised they would) works against them.
+1 to all this, especially the first line
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Also, this could have been premeditated so don´t know if it counts in my favour, but after he busted I followed him to another heads up table where he sat another player and I joined the waitlist.
my guess is that they had no clue about this unless you mentioned it to them
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This is what scares me - if they decide to choose the dishonourable route and somebody is trying to save his / her job they might just deem that the bad pr is worth it. My paranoia is telling me that right now they are taking the extra tme in order to find any other little fault with my account so they do not have to take the loss.
It can easily be escalated high enough level (usually just mgmt) to where the job saving part is not an issue. And unless the agent(s) involved had a history of doing this, its unlikely that anyone ever gets fired for it. Mistakes happen, your type of case could 95% match all the other completely fraudulent cases that have been picked up this month and its just been caught in the same net. I doubt they are too damaged by any such "bad pr", vast majority of poker players dont even know that forums exist. If they realized that they made a mistake, I presume that your account would be opened right away. Also (I hope) that the typical agent who may have come across this has to get some sort of mgmt approval to close your account and seize the large amount of funds - maybe even a couple of levels of approval. Agent presents a case, with evidence to support it and a manger will approve or deny it. Depending on how skilled certain parties are, different outcomes can occur. You are dealing with humans after all
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However, in the end, even though I am getting desperate, the one thing I really don´t want Mike is the closure of my account. That is in essence and in spirit an admittance of guilt even if we reach a compromise, a compromise that I will basically have been blackmailed into.
I know in what way you are answering this, but as already pointed out, sites can close your account at any time for "no" reason - of course funds should be returned
This could be a case where they figure that they are not 100% sure about what went on, so they refund the seizure, allow you to cashout your full balance and keep your account closed. That certainly happens a bit
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Originally Posted by Monteroy
Party Poker is not a tiny site run by two dudes in a basement. They are not going to create a crazy fake story over a trivial amount of money to them. Stay calm.
This, 100%
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Originally Posted by Monteroy
For now, call them every night and politely ask for an update and remind them of this thread, and ask if they need even more details from you and thank them for taking the time in advance to resolve this properly. The issue is not going anywhere until they provide a well explained resolution.
I dont agree with the timeframe listed here, rest is good.
I am also surprised that you being told that you will receive a call on a weekend. IMO, the person telling you about this phone call is some rand CS agent who is reading some notes on your account. I presume that the person(s) now dealing with this are not in the office on a saturday and sunday. Just relax and try to forget about it until monday afternoon
Last edited by Mike Haven; 07-19-2015 at 06:46 AM.
Reason: 2 posts merged