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Old 04-22-2012, 01:37 PM   #61
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Re: Purple Lounge: Problem with withdrawal

Quote:
Originally Posted by Silent_0ne View Post
when did u cashout?

show proof?
At 13 or 14th Feb.

http://imageshack.us/photo/my-images/151/proofkc.png
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Old 04-24-2012, 10:43 AM   #62
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Re: Purple Lounge: Problem with withdrawal

Casino client has been down and now the poker client is also down... of course live chat is unavailable... something is fishy.
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Old 04-24-2012, 04:07 PM   #63
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Re: Purple Lounge: Problem with withdrawal

Hello Purple became my favourite poker site for two months Now i am verry worried... for our money... I have a pending withdrawal for just 550 euro and they are just telling me next week, next week. Now the poker client is down! I think they are gone now
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Old 04-24-2012, 07:16 PM   #64
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Re: Purple Lounge: Problem with withdrawal

I haven't been able to get on purple lounge all day. Been getting this error:



I assume everyone else is getting the same error? Seems pretty bad.
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Old 04-25-2012, 04:04 AM   #65
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Re: Purple Lounge: Problem with withdrawal

So... I think there is no doubt, that they are out of business.
What do you think is there any chance that we get money?
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Old 04-25-2012, 04:52 AM   #66
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Re: Purple Lounge: Problem with withdrawal

im getting that message as well. ive also been waiting for quite some time for a neteller withdrawal
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Old 04-25-2012, 05:55 AM   #67
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Re: Purple Lounge: Problem with withdrawal

they told me they are working on it

whatever that means
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Old 04-25-2012, 06:11 AM   #68
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Re: Purple Lounge: Problem with withdrawal

at least live support is avaiable now... someone have to turn lights off
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Old 04-25-2012, 07:45 AM   #69
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Re: Purple Lounge: Problem with withdrawal

I requested my balance, wanted to know how much I was destined to lose.
Conversation with live chat :

Customer: can u tell me the balance on my account please?
Judit: 46.53EUR
Customer: 846?
Customer: did u mean 846.53?
Judit: no, it`s 46.53EUR
Judit: entraction nickname: ********
Customer: are u checking my poker account?
Judit: this is your main wallet
Customer: and in my poker wallet?
Judit: 0
Customer: lol
Customer: there is over 800 euro
Customer: in my poker wallet
Customer: ??
Judit: your last withdrawal of 499.25EUR had been sent on 30March
Customer: i know
Customer: but
Customer: ive still got over 800 euro
Customer: in poker
Judit: it`s says 0
Customer: i last played on 20th april, after that session i have over 800 euro in my poker account
Judit: but let me check it with entraction
Judit: and i`ll get back to you
Customer: are u serious
Customer: 0
Customer: ??
Judit: i`ll email you once i`ve got more information
Customer: is everyone poker balance showing 0?
Judit: yes for this moment



...............
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Old 04-25-2012, 07:55 AM   #70
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Re: Purple Lounge: Problem with withdrawal

omg, I guess I'm one lucky dooog. Fell sorry for you guys, also my friend still waiting for his 12K for more than 3 months
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Old 04-25-2012, 12:27 PM   #71
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Re: Purple Lounge: Problem with withdrawal

I think we should take legal action ASAP. not too familiar with the processes we need to go through, but we should look into it and combine/form civil lawsuit or whatever other options there are. I think sitting and waiting it out is the worst option.
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Old 04-25-2012, 12:38 PM   #72
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Re: Purple Lounge: Problem with withdrawal

they are telling me my poker balance is also 0
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Old 04-25-2012, 01:22 PM   #73
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Re: Purple Lounge: Problem with withdrawal

Balance - Poker: "Unable to retrieve details"
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Old 04-25-2012, 01:56 PM   #74
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Re: Purple Lounge: Problem with withdrawal

the question is is this a software issue? does anyone have a entraction contact that could know more?
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Old 04-25-2012, 01:58 PM   #75
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Re: Purple Lounge: Problem with withdrawal

http://www.casinomeister.com/forums/...tml#post485646

There's a random conspiracy theorist in this thread who seems to know a lot about the industry. So far that's the best info I have.
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