Hi there.

I play 6 days a week on the Ipoker network.I play mixed cash games and mtts under 50e

Over the last 7 months , players have been subject to an increasing frequency of DOS attacks.These hacker based attacks fold players mid hand , log players out of the network and wipe notes and data.They can last a few seconds or many hours and only yesterday I was subject to more than 10 whilst already playing several mtts.

I cannot contact Ipoker directly about this matter.So I have had to go down the route of talking to customer service agents online and via email.Sadly many have no interest in my concerns , have accepted no responsibility for anything and ultimately have no powers to do anything.All that is ever said is " there's nothing we can do " , " it is your internet connection ", "you are the only one with a problem ".When these attacks happen several sites simply close the online live support with immediate effect rather than having to deal with the deluge of complaints.

Indeed until recently Ipoker skins customer services have constantly denied any attacks instead blaming internet connections , software updates and so on.It was only when I was able to get Virgin Media to both conduct a whole range of hardware software connective and remote tests with a subsequent report that my skin finally admiited the issue.

More worryingly howver , is the fact that despite being more than aware of the issue over the last year or so , Ipoker have done absolutely nothing about the issue.Those of you who play on the 888 network would also have been subject to such attacks.Now at least games are paused as a matter of course and even cancelled when these attacks occur.

At Ipoker , nothing.No cancelling of mtts even when 60 or 80 percent of the field is sat out during flagship games at any one time.No pausing of tournaments.No stopping of cash games when they are aware players will be folded mid hand and logged out thorugh no fault of their own.Players can even still register for all games occuring in tthe next hour despite Ipoker knowing many will be unable to play even a hand in them.It is a complete disgrace.I and every other player has never received so much as an emailed apology , compensation or even an onscreen message.

Personally , via Poker operations managers , I have asked Ipoker for an explanation , a meeting , to tell me the plan as to how things will move forward.I have received nothing .They do not even have the good grace to come here to apologise and actually offer their players some assurances about the future.

In no other industry would this be allowed to happen.

If the attacks cannot be stopped then that is understandable to an extent but having no plan of action , no automatic measures in place such as game pausing and the total disregard for their lifeblood the players is unacceptable.

Short term greed and laziness is one thing but having no long term plan , being seemingly happy to lose players from a network and offering no explanations what so ever are quite another.

Some will say , why do I contunue to play here?.The games are softer than stars , fact.Having played here for several years I have a large amount of information on most players faced on a daily basis which has helped me to achieve a decent profit and consistent roi.I do like the structure of many of the mtts.I have now stopped playing all cash games as there is no policy in place and money is almost impossible to recover .I do play some mtts and have to regularly claim back my entry fee.

Anyway I urge any of you who have faced and are still facing these problems with regard to dos attacks to please complain to the support , voice your concerns on social media and on ipoker skins blogs and to contact Alderney.This online gaming comission needs to hear the lack of effort being made by Ipoker and to force them towards some sort of measures and solutions to move forward.

The whole situation was summed up today when the response I received from the poker operations manager I deal with on a regular basis. "At the moment I would not play on this network"


Anyway if you have made it to the end I thank you for reading.

I was playing 4 tables of omaha on B365 a few weeks ago and got disconnected 6 times within an hour then gave up, I made a complaint and they refunded me some money upon review of my play, no idea if it was the correct amount or not, but I only received this by kicking up a major stink with their customer support and poker manager

I completely agree with you.

BTW same things also happens on MPN and Ongame often recently, same ****, no pause of games and some of players are able to keep on playing while others including me can't.

Whats even more frustrating for me is that you even need to give them all tourney ID's etc which just cost more time energy and frustration and almost always and not get back what you should get.

****s cray

OP what makes you so sure those are DOS attacks ? I recently played 0.10/0.20 NL on ipoker speed and got kicked off like hell. Do you really think there is someone out there making the effort for DOS attacks on those microstakes.

Far more likely is this: The ipoker Software is basically **** and playtech doesn't want to invest anything

Some pretty wellknown site had lied to my lately about some free money on one of Ipoker skins so I decided to create an account and play for a while. Of course I faced so many disconnections that I left the site as fast as possible. I was playing micros also and yes - I'm also pretty sure these are DDOS attacks cause this last for like 2 months already on Ipoker, Party and some more probably - just look up INTERNET POKER here on 2+2. You cannot DDOS microstakes exclusively - you DDOS whole site. Couple sites have admitted that these are DDOS so what is more probable? DDOS are keep on happening or these are just some random disconnection for all players that were pretty much nonexistent on Ipoker before DDOS era?

Noon question here:

Whats a ddos attack

What happens to your stack when you get disconnected during a tourney?

During a cash game?

How long until you reconnect?

This sh^t kept happening to me when I played there over a year ago. After contacting the site they told me it was my internet connection... I knew it wasn't, it was either their crappy software or ddos attacks, so with no refund I told them where they can put it and never played there again.

Agreed!

It really doesn't help when you use current trendy buzzwords without, apparently, knowing what they mean. (You may know what the letters stand for but you evidently don't understand the corollary implications.)

A DDOS attack will cause a site to slow or crash. It will affect all connections to the site. It won't cause you to be disconnected and leave everyone else playing. It is also something that is generally one, continuous, attack; it does not start and stop yielding multiple disconnections to one client. (Although an under resourced DDOS might just cause the site to lag dramatically causing forced folds or disconnections.) However, if any large site/network suffered a DDOS attack - particularly on multiple occasions - there would be a massive thread about it in this forum.

I'd strongly suggest that when you contact site support you refrain from making a diagnosis (DDOS) which you are not qualified to make. Telling them you have suffered as a result of a DDOS attack when they know perfectly well that they have not suffered from one is not going to get you taken seriously.

It sounds very much as if you do have a poor internet connection since if the fault was at ipoker's end, again, there would be a massive thread, here.

It's pretty much a cert that at least half a dozen online poker networks have been targeted by DDoS attacks over the last four months. There's a bunch of threads about it, plus official comments from some site reps.

Secondly, there are also known cases of individual players being targeted with a DoS attack to force them to time out and fold whilst in a hand.

Posters in this thread may be conflating the two issues, but i don't think your post does anything but confuse things further.

Fwiw I've been playing on b365 for a couple of months and haven't expereinced any super lag or crash in that time.


And I have a pretty sh#$% connection, probably 256 or 512 (lol 3rd world), PS used to lag sometimes, and haven't seen a difference with b365/Ipoker

same for me, proof that I am connected to the internet through cmd and ping but room does not acknowledge it and blames internet

http://imgur.com/VbhSsjG

Sorry if you are more confused.

The point I was trying to make was not that DDOS attacks don't happen, or that they have never happened to a poker site.

It was that a DDOS attack is a significant event which the site or network in question will certainly know about. If a player suffers intermittent disconnections and decides, completely out of the blue, that they are caused by DDOS attacks, and then contacts a site's CS, the CS in question will look at the logs, see there was no DDOS event, and assume the customer is talking nonsense and must have a poor connection.


Just to make the point 100% clear, I'm not saying that the OP does not have genuine cause for complaint about the way ipoker handle disconnections. I'm just suggesting that it's a bad ideas to make diagnoses that you are not qualified (through lack of necessary data), to make. It makes it much easier to brush your complaints aside if you are stating that something specific happened when the site knows it didn't.

I'm not confused at all. There were various inaccuracies in a rather condescending post you made, and i was corrected you.

You do realise that he almost certainly works in IT, has a diploma, a can speak authoritatively on the subject matter?

That proves very little indeed. The fact that you can connect to Google's servers doesn't mean that you can connect to the poker site unless ZOMG it's being DDoSed. DNS issues are one potential alternative cause of routing inconsistencies like that.

Posters in this thread have suffered disconnections [x]
Posters in this thread have a reason to blame their disconnection on a DDoS attack [ ]

Except that you did not correct me.

If anything you just demonstrated that you share the OP's (understandable) ignorance of what exactly a DDOS is and what it implies.

As to being condescending, I'm afraid you have to accept that some people know more about some things than some others. People misusing a precisely defined technical term as the buzzword of the day is likely to irritate.

I notice that you have provided no backup to your rather fanciful suggestion that somehow someone was targeting DDOS attacks at individual players.

Maybe try googling 'DDOS poker' and apologize.

Nothing to apologise for.

You're making the same mistake as hood and the OP.

Just because DDOS attacks happen does not mean that every time you get a connection problem you should start screaming 'DDOS'.

That is the point I'm trying to make.

Report to the site that you have connection problems and let them tell you what they can. Screaming 'DDOS' when you have no knowledge of what is causing the problems just makes you look foolish and is likely to result in your complaint being taken less seriously.

There's either an ongoing Danish or Swedish fraud case about precisely this. pokerStars has investigated players in the past for this. As suggested above, if you consider this fanciful feel free to research it. You'll find legal proceedings and lots of player reports on 2+2 and elsewhere.

Furthermore, multiple networks have suffered DDoS attacks over the last four months. I know three who have issued public statements to that effect and i suspect at least one or two more.

I've written and researched extensively on the issue and have spoken to poker room management directly on both issues.

I haven't said anything incorrect to my knowledge. You certainly haven't highlighted one. Go back and read my first post. I never said someone in this thread had been targetted or ipoker was under DDoS attack.

All I said was both are know to go on (both attacks against poker rooms and individuals), and there was some misunderstanding in this thread about what was what, but that your post did nothing to help anyone and probably just confused people in this thread further.

And you still haven't provided a link to credible evidence!

You may note there is a 70000+ thread here full of people saying on line poker is rigged but that does not mean it is.

There are also any number of threads with people accusing others of being robots with no credible evidence.

Although it's technically feasible for an individual player to suffer a DOS attack it's not very common because the attacker needs to find out the player's IP address.

I think if there's anyone here who is confused and adding to the confusion of others it's you.

My message was simple: Don't start screaming DDOS attack unless you have some evidence. If you suffer from disconnections the chances are overwhelmingly that it is not DDOS related.

What is confusing about that?

Only information from the site, or the corroboration of a large number of other players will indicate a DDOS attack on the site.

Only carefully a documented log of times you have suffered a 'net outage together information from a decent traffic monitor will go to suggest that you may have suffered personal DOS attack.

eh i'm not here to do research for you, i don't really care whether you believe me or not. I've tried nicely to just say you could google to learn more but i guess you're refusing too. Here's a few links to get started, there's a lot of info out there.

http://pokerfuse.com/news/poker-room...erstars-12-06/
http://forumserver.twoplustwo.com/19...-will-1316970/
http://pokerfuse.com/features/specia...attacks-18-04/
http://forumserver.twoplustwo.com/sh...stcount=116256
http://calvinayre.com/2013/06/14/pok...isconnections/

As i say there's actually a player charged with fraud for this specific attack, can't remember what the country was, but if you really care i'm sure you can dig it up with a few minutes of searching

edit: this has got into a silly offtopic pissing match. Go back and read my first post, i was perfectly cordial and non confrontational and was just gently pointing out that, in fact, there have been denial of service attacks on individual poker players, and there have been a multitude of DDoS attacks of online poker rooms, in the last few months - so players' concerns in this thread are understandable.

If you want to keep on attacking me and asserting that i'm mistaken and 'confused' (without really saying why), that's your prerogative, but you're really just making yourself look a bit silly.

Backing up a claim is not 'doing research'.

LOL - I can see why you weren't keen to post this. It's all old stuff relating, in the main, to a Skype bug that was fixed long ago. Plus some rumours about a fraud case with no noted resolution.

Again and again you have ignored my point which was not that these attacks cannot or do not happen. It was that claiming you have suffered from them without credible evidence is fanciful and not going to get you taken seriously by the sites.

It's far better to just give them all the facts available to you without making hysterical diagnoses that you do not have evidence to back up.

I've no desire to attack you, or anyone else.

I just want you to understand the very simple suggestion that it's best not to start making accusations (whether DDOS attacks, rigging, robots or collusion), unless you have appropriate evidence and are qualified to interpret it.

Whay are you finding it so hard to grasp that?

*

Looking back on the thread I can see that your intention was simply to make clear that the problems the OP thought he might be suffering from do, indeed, exist.

I agree that it is something that can happen and I hope you can agree that it's not sensible for people to just assume that any connection problem is the result of DDOS or DOS attacks.

I apologise for being overly confrontational - too much time spent in the 'rigged' thread.

I don't know what it is but I would be playing exclusively on ipoker if it wasnt for disconnect issues but have quit the network alltogether instead

I've had numerous disconnect issues with ipoker sites over the last few months. I've always thought it a problem at their end as i don't have any other problems connecting to the internet while i'm disconnected from ipoker.

A lot of the time when/if i can reconnect other players on my table are sitting out. The last time this happened was the 9th Feb. I was unable to reconnect after a number of attempts and eventually gave up.

I sent screen shots showing the messages i was receiving from the site and also proving my internet connection was fine.

They sent this reply the next day and i haven't heard anything since.

I'm not holding my breath as i've been in this situation before with them and i eventually gave up trying to get a refund. I'm doubtful whether they're really working on this at all.