Open Side Menu Go to the Top
Register
[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

07-24-2017 , 11:23 PM
I just had a message in the chat stating "please type word x into the chat box" you have 100 seconds and then it started to countdown...

I play Spins usually 2 tables at a time.

Anyone know what this about?
[PokerStars] Software Improvement Thread Quote
07-25-2017 , 01:22 AM
Quote:
Originally Posted by Myles316
I just had a message in the chat stating "please type word x into the chat box" you have 100 seconds and then it started to countdown...

I play Spins usually 2 tables at a time.

Anyone know what this about?
I believe it's for bot prevention/bot detection
[PokerStars] Software Improvement Thread Quote
07-25-2017 , 01:52 AM
So I can see my VIP Store Order Histories now. I wasn't able to for a few weeks, not sure what the issue was.
[PokerStars] Software Improvement Thread Quote
07-25-2017 , 07:15 AM
Quote:
Originally Posted by Myles316
I just had a message in the chat stating "please type word x into the chat box" you have 100 seconds and then it started to countdown...
That's disturbing. How am I supposed to be able to read this chat message if I have the info tab open? Or do you mean that you got a popup? But even if so, will the system kick me out in 100 seconds if my copy of the StarsCaption hotkey script closes this popup instantly (not giving me the time to read it) like it does with all 1-button dialogs?

I've unticked 'Auto-accept all one-button dialogs' in StarsCaption (the Dialogs tab) for now because of the threat of this anti-bot popup.
[PokerStars] Software Improvement Thread Quote
07-25-2017 , 02:47 PM
It is not a popup. It covers all chat space and i too think is for bot detection.
[PokerStars] Software Improvement Thread Quote
07-25-2017 , 03:33 PM
Quote:
Originally Posted by coon74
That's disturbing. How am I supposed to be able to read this chat message if I have the info tab open? Or do you mean that you got a popup? But even if so, will the system kick me out in 100 seconds if my copy of the StarsCaption hotkey script closes this popup instantly (not giving me the time to read it) like it does with all 1-button dialogs?

I've unticked 'Auto-accept all one-button dialogs' in StarsCaption (the Dialogs tab) for now because of the threat of this anti-bot popup.
iirc it still shows even with info tab open i also use info tab and i had this come up once whilst multi tabling

Last edited by The Moo; 07-25-2017 at 03:34 PM. Reason: maybe email stars or stars software support can confirm
[PokerStars] Software Improvement Thread Quote
07-25-2017 , 03:37 PM
Quote:
Originally Posted by Myles316
I just had a message in the chat stating "please type word x into the chat box" you have 100 seconds and then it started to countdown...

I play Spins usually 2 tables at a time.

Anyone know what this about?
Quote:
Originally Posted by Canuckage
I believe it's for bot prevention/bot detection
Quote:
Originally Posted by coon74
That's disturbing. How am I supposed to be able to read this chat message if I have the info tab open? Or do you mean that you got a popup? But even if so, will the system kick me out in 100 seconds if my copy of the StarsCaption hotkey script closes this popup instantly (not giving me the time to read it) like it does with all 1-button dialogs?

I've unticked 'Auto-accept all one-button dialogs' in StarsCaption (the Dialogs tab) for now because of the threat of this anti-bot popup.
This function has been in the software for many years, so it's not something new. It's not a popup, but a CAPTCHA message that appears in the chat window. Here is a thread that discussed it back a few years ago:

http://forumserver.twoplustwo.com/28...-codes-303576/
[PokerStars] Software Improvement Thread Quote
07-25-2017 , 03:59 PM
What if you keep the chat window closed? I've always got chat minimised, does it force itself open if you need to complete a CAPTCHA?
[PokerStars] Software Improvement Thread Quote
07-26-2017 , 04:23 PM
anyone on a mac having the problem of crashing when trying to type a bet sizing?

has been happening for ages. just happened to me on a final table river spot and i nearly had a heart attack.
[PokerStars] Software Improvement Thread Quote
07-26-2017 , 04:27 PM
Quote:
Originally Posted by The Imp
What if you keep the chat window closed? I've always got chat minimised, does it force itself open if you need to complete a CAPTCHA?
best u email and find out asap regarding this and let forum know
[PokerStars] Software Improvement Thread Quote
07-27-2017 , 06:34 AM


This is the error message that every single time I get after I try to deposit on my Pokerstars.cz account.I've already verified my accounts 2 times.
I enter the amount of deposit on Skrill or Neteller deposit page the I click submit and I get this message and can't go further from there.I reported this issue to the support 2 months ago they kept telling me they're working on it.2 weeks ago I asked them again and got similar response that issue forwarded to programming team and nothing happened since then.It's really frustrating.Waiting,waiting and wating...
I don't know if anybody is able to help me on the support team.
[PokerStars] Software Improvement Thread Quote
07-27-2017 , 01:23 PM
Quote:
Originally Posted by OnuRonaldo
This is the error message that every single time I get after I try to deposit on my Pokerstars.cz account.I've already verified my accounts 2 times.
I enter the amount of deposit on Skrill or Neteller deposit page the I click submit and I get this message and can't go further from there.I reported this issue to the support 2 months ago they kept telling me they're working on it.2 weeks ago I asked them again and got similar response that issue forwarded to programming team and nothing happened since then.It's really frustrating.Waiting,waiting and wating...
I don't know if anybody is able to help me on the support team.
Sorry that you've been experiencing problems with our form. Please send me a Private Message with your Stars ID and I'll ask somebody to look into your case.
[PokerStars] Software Improvement Thread Quote
07-28-2017 , 01:36 PM
Quote:
Originally Posted by PokerStars Dylan
These are actually not new requirements, but the surfacing of them is new. I spoke with my colleagues in our security department who gave me some context that I can share.

To adhere to our license regulations, players are unable to withdraw or transfer funds from deposits, without first wagering these at least once (x1).

....The requirement to clear deposits and/or funds received by transfer aren't rake-related, they must simply be wagered on a 1:1 basis on either Poker/Sports/Casino.
This is new. And frankly, quite concerning.

I deposited $100 into Stars two weeks ago to play the MicroMillions. I wagered and lost $40 worth of tournaments and had my fun, and now I want $60 back.

What PS is now saying is that the $60 doesn't belong to me anymore in the form of $60. It belongs to me in the form of $60 in PS credit. That severely devalues the money I deposited.

Deposits are no longer being treated as cash/chips, they're being treated as credit

I've never had this issue before with Stars or any other site. If this is true going forward, then I'll be very careful in my deposit dollar amounts, and I expect everyone to do the same. It doesn't make sense.

Last edited by getajobpoker; 07-28-2017 at 01:42 PM.
[PokerStars] Software Improvement Thread Quote
07-28-2017 , 03:09 PM
Quote:
Originally Posted by getajobpoker
What PS is now saying is that the $60 doesn't belong to me anymore in the form of $60. It belongs to me in the form of $60 in PS credit. That severely devalues the money I deposited.
thats what your government is saying
[PokerStars] Software Improvement Thread Quote
07-28-2017 , 04:10 PM
right now i am finishing a gold chest for 18000 points
but obviously i want to reach the platinum chest...

1) do i have to reach 4 gold chests in 24 hours to improve to platinum ?
2) when do i lose the platinum chest back to the gold ones ?
[PokerStars] Software Improvement Thread Quote
07-28-2017 , 11:50 PM
Yes you have to get four in one day to get promoted.

You get demoted to a lower chest if you don't get more than 2 in one day I believe.
[PokerStars] Software Improvement Thread Quote
07-29-2017 , 03:00 AM
Quote:
Originally Posted by Labax
Yes you have to get four in one day to get promoted.

You get demoted to a lower chest if you don't get more than 2 in one day I believe.
really?
than reaching, and especially staying at, platinum chest will be extremely challenging if not impossible
[PokerStars] Software Improvement Thread Quote
07-29-2017 , 03:33 AM
Quote:
Originally Posted by justDgmt
thats what your government is saying
Can you please tell me what you me by this.

This is the only place I can find any information on this.

I play on a government owned site, and this 1:1 wagering thing isn't a thing.
[PokerStars] Software Improvement Thread Quote
07-29-2017 , 05:54 AM
is there anyway we can get a summary of our actual cash rakeback with this new system? how can we keep track of it?
[PokerStars] Software Improvement Thread Quote
07-29-2017 , 11:37 AM
Quote:
Originally Posted by Slugant
right now i am finishing a gold chest for 18000 points
but obviously i want to reach the platinum chest...

1) do i have to reach 4 gold chests in 24 hours to improve to platinum ?
2) when do i lose the platinum chest back to the gold ones ?
Quote:
Originally Posted by Labax
Yes you have to get four in one day to get promoted.

You get demoted to a lower chest if you don't get more than 2 in one day I believe.
Quote:
Originally Posted by Slugant
really?
than reaching, and especially staying at, platinum chest will be extremely challenging if not impossible
Labax is correct (thanks for posting!), yes. If you complete four Gold Chests in a calendar day (Eastern Standard Time) you will be upgraded to a Platinum Chest. When three consecutive Chests of the same type (in this example Platinum) are earned on separate days, then you are downgraded back to Gold. So once you are upgraded, 2 of your next three Chests should be earned on the same day.

The system is designed where you should be at a Chest type where you earn 2 Chests in a day most of the time.
[PokerStars] Software Improvement Thread Quote
07-29-2017 , 11:45 AM
Quote:
Originally Posted by max85
is there anyway we can get a summary of our actual cash rakeback with this new system? how can we keep track of it?
Not presently in the client. But you can ask Support for a summary, and they will send you an XML file with your past rewards information.
[PokerStars] Software Improvement Thread Quote
07-29-2017 , 12:14 PM
Please provide the following options for opening Chests:

1. Skip animation
2. Open all Chests at the same time, only show summary
[PokerStars] Software Improvement Thread Quote
07-30-2017 , 05:40 AM
http://www.pokerstarsblog.com/en/blo...d-167311.shtml
even worse than chests, please cancel this asap
[PokerStars] Software Improvement Thread Quote
07-30-2017 , 07:18 AM
Quote:
Originally Posted by Slugant
http://www.pokerstarsblog.com/en/blo...d-167311.shtml
even worse than chests, please cancel this asap
Thanks for posting, that's going to catch a lot of people out if they introduce it at higher stakes in a similar way. It's odd to do it now. Not many 24-tablers left at any stakes.

Preflop facing no action (18 seconds > 12 seconds) is a good change imo.

The change to postflop and 3bet+ situations preflop (25 seconds > 15 seconds) isn't great. When people take time facing a 3bet or facing a river raise it's not to slow down the games, it's to make a decision.
[PokerStars] Software Improvement Thread Quote
07-30-2017 , 09:20 AM
so good regulars who already figured out their play are again in advantage vs others, because their need less time to decide. wp stars, wp!
[PokerStars] Software Improvement Thread Quote

      
m