Quote:
Originally Posted by Tutejszy
Stars client has stopped saving my notes and color captions - whenever I log off, all the notes and captions I made since the log in are gone. Luckily, all the old notes and captions are intact.
Anyone else got this bug? Any way to fix it?
Quote:
Originally Posted by poker_newbie
Just checked it here on EU skin with build 18427 (latest version): Everything's fine.
Have you installed the latest version?
You also could check the path for the notes in the user.ini file: This should look like "NoteFilePath=C:\Users\YOUR_PC_USER\AppData\Local\ PokerStars.EU\".
Thanks for the help, poker_newbie!
Tutejszy - here are a couple of things you should check:
Make sure you are closing the client "gracefully" - either through the [ X ] control in the upper left of the lobby, or through 'Log Out & Exit' in Settings > Account Details (both do the same thing). Both new Notes and modifications to Settings are only written to their respective files on client exit, and if you kill the client using Task Manager or some other external mechanism, then those changes from that session will be lost.
Go to Settings > Gameplay > Player Notes to see the path to the folder where your notes are being written. The default location is something like this:
C:\Users\Keith\AppData\Local\PokerStars\
(where 'Keith' is the username for your computer, not your Stars ID name).
Open the Folder and look for the notes file, then check to see if the recent notes are there. (This information may help Support to resolve the problem).
If you are still having problems, please contact Support for assistance.