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Old 03-20-2017, 02:13 PM   #27926
alza21
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Re: **PokerStars Software Improvement Thread***

Since the latest update, I feel like I 've been playing on ipoker.
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Old 03-20-2017, 03:50 PM   #27927
WilliamPrieto
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Re: **PokerStars Software Improvement Thread***

When i sit at cash tables the the software stays frozen until the current player in turn at the table acts.
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Old 03-20-2017, 03:59 PM   #27928
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Re: **PokerStars Software Improvement Thread***

PokerStars Software "Improvement" Thread
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Old 03-21-2017, 03:28 AM   #27929
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Re: **PokerStars Software Improvement Thread***

I really hope Keith could answer to me these 2 questions

What are the reasons behind:

1) Tabs being removed

2) Why the cash games now are in gray font and not in their normal green?

Last edited by efra; 03-21-2017 at 03:36 AM.
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Old 03-21-2017, 04:03 AM   #27930
UPAY4DINNER
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Re: **PokerStars Software Improvement Thread***

So I can't play the Deal on my laptop but can from my mobile. What gives?
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Old 03-21-2017, 04:50 AM   #27931
Sonicdahedgehog
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by UPAY4DINNER View Post
So I can't play the Deal on my laptop but can from my mobile. What gives?
This...

Quote:
Originally Posted by PokerStars Keith View Post
FYI - From HostJacob in the Promo thread:

Just a quick note - the recent Windows update appears to be causing issues with The Deal. As a result, we have turned off The Deal for Windows clients while we work on a fix. It will continue to run on iOS and Mac during this time. Apologies for any inconvenience.
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Old 03-21-2017, 08:14 AM   #27932
K_2
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Re: **PokerStars Software Improvement Thread***

lesgo Galfond!
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Old 03-21-2017, 08:24 AM   #27933
Ankimo
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Re: **PokerStars Software Improvement Thread***

Keith, new update just came out. Can you give us release notes please?
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Old 03-21-2017, 09:47 AM   #27934
PokerStars Keith
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by Ankimo View Post
Keith, new update just came out. Can you give us release notes please?
A new update for .COM was just released yesterday (Build 16916). I'm sorry, I don't have a full set of release notes available, but I have been informed that this build should resolve the Zoom Hand History problem that was affecting .COM users where some hands were missing.
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Old 03-21-2017, 09:52 AM   #27935
PokerStars Keith
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Server Restart on Thursday, 23-March

FYI - We have a planned Server Restart scheduled for Thursday this week. Typically we start at 7am ET (which will be 11am UK this week because of the early daylight saving time shift in North America), and typically downtime is under an hour.

I will update when I get more specific information.
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Old 03-21-2017, 10:16 AM   #27936
PokerStars Keith
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by efra View Post
I really hope Keith could answer to me these 2 questions

What are the reasons behind:

1) Tabs being removed

2) Why the cash games now are in gray font and not in their normal green?
1) Tabs were removed as part of an ongoing effort to streamline the software and make our development and maintenance more efficient. Maintaining two independent and incompatible lobby control schemes is very expensive. Every time we want to add a new feature or establish a new class of filters, we have to do the design in both schemes, frequently compromising what we want to accomplish in one scheme in order to accommodate the restrictions in the other. Then we have to make code changes to both schemes. Then both schemes have to be independently QA'd. Any changes in other areas of the client still have to be QA'd against both schemes in case there are hidden dependencies. Bug investigations take longer because they have to look in both areas of code.

If one of the schemes is more powerful, more flexible and more extensible (i.e. easier to extend and expand the capabilities), and can do things the other scheme can't, then it doesn't make sense to maintain both.

Furthermore, if one of the schemes is used by the vast majority of players and the other has a very small user base that is getting smaller over time, then it does not make sense to maintain both.

When both the greater capabilities and vastly larger user base align with one scheme (i.e. the PS7 Filters), then the logic for removing the less-capable / lower usage scheme (i.e. PS6 Tabs) is overwhelming.

Even so, it was a decision we did not take lightly, as we knew the impact would be felt by some of our oldest and most loyal players. We delayed making this change long past when logic suggested we should do it, and we posted back in January that this change was coming so that Tabs users could familiarize themselves with how the PS7 Filters worked before the change was permanently thrust upon them.

2) Because of the way PS6 Tabs worked, the Play Money games were mixed in with the Real Money games in the Cash Games tab, so to distinguish between them we showed the RM games in green font, the PM in gray font. With the PS7 Filters, the distinction comes from the RM/PM switch in the upper right of the top row, so you only see all RM games or only all PM games, depending on the setting of that switch.
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Old 03-21-2017, 01:00 PM   #27937
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Re: Server Restart on Thursday, 23-March

Quote:
Originally Posted by PokerStars Keith View Post
FYI - We have a planned Server Restart scheduled for Thursday this week. Typically we start at 7am ET (which will be 11am UK this week because of the early daylight saving time shift in North America), and typically downtime is under an hour.

I will update when I get more specific information.
Update: Confirmed that the Restart will commence at 7am ET (11am UK) on Thursday, March 23rd, and that downtime should be less than 1 hour (anticipated to be about 30min).
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Old 03-22-2017, 04:23 AM   #27938
Housebot
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Re: **PokerStars Software Improvement Thread***

My constant crashing of the client only really happens when I play BTC's.
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Old 03-22-2017, 06:17 PM   #27939
HotChips
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by PokerStars Keith View Post
FYI - From HostJacob in the Promo thread:

Just a quick note - the recent Windows update appears to be causing issues with The Deal. As a result, we have turned off The Deal for Windows clients while we work on a fix. It will continue to run on iOS and Mac during this time. Apologies for any inconvenience.
The deal has never been on the software for me.. based in the UK and running windows..
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Old 03-22-2017, 09:40 PM   #27940
walkby
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Re: **PokerStars Software Improvement Thread***

Will hand equities be shown again in the HH replayer or has PS removed them purposefully?
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Old 03-23-2017, 01:03 AM   #27941
CoronalDischarge
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Re: **PokerStars Software Improvement Thread***

Your server restart announcement says 15 Feb.
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Old 03-23-2017, 05:20 AM   #27942
NoSurprises
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Re: **PokerStars Software Improvement Thread***

Perhaps on the poker client you could let us know the correct time and date of the server restart. It is the 23rd March today.

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Old 03-23-2017, 06:42 AM   #27943
Jolder
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by PokerStars Keith View Post
I'm sorry, but there is no option to hide the Hand Strength display, and no plans to add one.
Imagine you've been bowling your whole life. The bowling alley in which you usually play (they are closest, have the best lanes and good drinks/food in the bar) decided to implement a new FEATURE where your ball can't roll down on the sides. And you're telling the regular bowlers that you have NO intentions of removing that for the people who doesn't want it.
But hey, why would you want to remove it? It gives you alot less 0's, just accept it, I'm sure you'll get used to it in time.

This is how I feel about the "show hand strength" "FEATURE", you're treating me like I'm retarded and can't see how strong my hand is.

It's alright to give people the option to show their hand strength, but you're just giving the finger to people who doesn't want anything to do with it.

It's just a matter of time before the whole table is filled up with text and **** that nobody wants, which would be fine if you gave PLAYERS THE OPTION TO DISABLE IT!
I've been playing on stars for 7 years and you've never had this "FEATURE", can you even give me a few examples of people who wanted it?
I'm sure there are a few, but do you think those people DIDN'T WANT THE OPTION TO CHOOSE?
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Old 03-23-2017, 07:17 AM   #27944
D James
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Re: **PokerStars Software Improvement Thread***

The Function of "Register to the same Tournament" ist still broken.
Is this intended? Is this only my client? (anybody else?)
It won't work in the menu nor via Short-cut (ctrl-s)

(last .com build, (Build 16916) Mercury, W10)
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Old 03-23-2017, 08:33 AM   #27945
NoSurprises
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Re: **PokerStars Software Improvement Thread***

You still have to right click twice to label opponents in the replay window.
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Old 03-23-2017, 08:34 AM   #27946
Riverallin
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by D James View Post
The Function of "Register to the same Tournament" ist still broken.
Is this intended? Is this only my client? (anybody else?)
It won't work in the menu nor via Short-cut (ctrl-s)

(last .com build, (Build 16916) Mercury, W10)
I do have the same problem. I reinstalled the software but the problem remains. Ctrl S doesn't work either.
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Old 03-23-2017, 09:23 AM   #27947
Sonicdahedgehog
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by Jolder View Post
Imagine you've been bowling your whole life. The bowling alley in which you usually play (they are closest, have the best lanes and good drinks/food in the bar) decided to implement a new FEATURE where your ball can't roll down on the sides. And you're telling the regular bowlers that you have NO intentions of removing that for the people who doesn't want it.
But hey, why would you want to remove it? It gives you alot less 0's, just accept it, I'm sure you'll get used to it in time.

This is how I feel about the "show hand strength" "FEATURE", you're treating me like I'm retarded and can't see how strong my hand is.

It's alright to give people the option to show their hand strength, but you're just giving the finger to people who doesn't want anything to do with it.

It's just a matter of time before the whole table is filled up with text and **** that nobody wants, which would be fine if you gave PLAYERS THE OPTION TO DISABLE IT!
I've been playing on stars for 7 years and you've never had this "FEATURE", can you even give me a few examples of people who wanted it?
I'm sure there are a few, but do you think those people DIDN'T WANT THE OPTION TO CHOOSE?
I play on a few poker sites and from what I can tell, Pokerstars is now the only one (out of those sites I play on) that, doesn't offer the option to disable hand strength on the tables.

I know Pokerstars are trying to 'streamline' things with regards to the software and I understand there reasons etc...but, I do think there are a few things in the software that still need options alongside them and the 'hand strength' showing on the tables is one of them...
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Old 03-23-2017, 09:44 AM   #27948
Sonicdahedgehog
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Re: **PokerStars Software Improvement Thread***

@Keith...

When playing on Pokerstars, my personal preference is to use the new 'black' table theme.

Could you please tell me why this table theme doesn't have the 'my position' and 'blind levels' showing in the top right like the 'mercury' table theme does?

This is a feature I would like to see no matter which theme I choose to use and i'm disappointed I have to play a particular theme (one I happen to have tried and dis-liked/dis-missed) in order to use it.

Is this something that's going to be implemented on other table themes in the near future? If so, when and if not, why not?

Tks
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Old 03-23-2017, 11:00 AM   #27949
PokerStars Keith
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by PokerStars Keith View Post
FYI - We have a planned Server Restart scheduled for Thursday this week. Typically we start at 7am ET (which will be 11am UK this week because of the early daylight saving time shift in North America), and typically downtime is under an hour.

I will update when I get more specific information.
Quote:
Originally Posted by PokerStars Keith View Post
Update: Confirmed that the Restart will commence at 7am ET (11am UK) on Thursday, March 23rd, and that downtime should be less than 1 hour (anticipated to be about 30min).
Quote:
Originally Posted by CoronalDischarge View Post
Your server restart announcement says 15 Feb.
Quote:
Originally Posted by NoSurprises View Post
Perhaps on the poker client you could let us know the correct time and date of the server restart. It is the 23rd March today.
Apologies for this. As I noted the other day, the restart was scheduled for this morning, but we forgot to update the client banner so it still had the details from last month's restart. Sorry about that.
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Old 03-23-2017, 11:07 AM   #27950
PokerStars Keith
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Re: **PokerStars Software Improvement Thread***

Quote:
Originally Posted by NoSurprises View Post
You still have to right click twice to label opponents in the replay window.
Thanks for letting us know - I have reported it to the team. Could you please confirm your client version (go to Help > About PokerStars and look for the 5-digit build number)? Please also send logs to Support so we can start investigating (go to Help > Log Files, add a description of the problem making sure to point out that it's in the Replay window, and click Send Log Files). Thanks!
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