does anyone run the poker client on google chrome and the webpages don't work within the client ? like the bonus pages or challenge pages? strictly on chrome ,they say we cannot use chrome yet the application is chromium based.

if you could at least answer the most basic and simple of concerns this might help

cheers

take it easy, they are working on this, its difficult to reproduce for testers because its specific and probably depends on graphics card drivers or hardware. Unfortunately, some of us still have this problem.

Found a bug in mac .eu client build: 14496

If I try to change table color on one table only in themes settings it does not apply it.

I'd also like to suggest to have a buy in range for each color. I.e.: micro limits/low/mid. That way you can choose which color the tables from each limit are going to be. Its going to help a lot of people who like to multitable different limits. I play from $1 all the way to $215 and feel like changing the colors manually is always a pain.

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After talking to the team, we recognize that there is an issue with preflop betting buttons in 8-game. It’s not something that can be addressed near term and I can’t make any specific promises for this or other aspects, but we will be looking to support 8-game more thoroughly next year.

Thanks for raising the issue.

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Thanks for posting. This is a suggestion that several players have asked for and has been shared with the team. We aware of the interest, but so far it has not been given a high enough priority to get any design or dev cycles.

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Thanks for the posts and discussion. Your comments have been shared with the team and discussed here. We understand your viewpoint but at present the team feels that the current behavior is fine as is, not warranting development cycles to change it.

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I checked with the relevant teams and there was no disruption of service for our servers during the couple of hours that these posts came in, and we did not have widespread reports of disconnects from elsewhere. It’s possible that there was a temporary network issue somewhere between our servers and your local connections. It’s always possible that there is a software issue, but from the few reports received it seems like this was a temporary problem, and likely a network issue at the source.

However, if you are still experiencing frequent disconnects, please send log files to Support so they can gather more information from you and start an investigation. Go to Help > Log Files, add a description of the problem and click Send Log Files.

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Thank you, dj1337, for a very sensible response. Yes, any time you suspect some players are colluding, you should immediately inform Support, providing the Stars IDs of the players along with the hand histories or hand IDs involved and your reasons for suspecting collusion. Our Game Integrity staff will investigate and take appropriate action as warranted.

Same thing when you suspect bots at play – please let Support know so we can investigate.

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I’m sorry you are having problems. Please contact Support so they can begin a dialog to gather information and offer suggestions that might resolve the problem.

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Okay – thanks for posting. I have reported it to the team.

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Thanks for the suggestion – I have shared it with the team.

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Thanks for striving to keep the conversation civil and productive.

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We are not able to reproduce this effect. Can you provide any more information or possibly a screenshot? Also, which client version are you using? Please go to Help > About PokerStars and look for the 5-digit build number in the upper right.

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Update: The Ante search filter was included in the recent build (I know, I owe everyone the release notes…)



The auto-buyin should be there by November or December (not the next build cycle, but the one after that).

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Server Restart on Thursday this week

We are planning full system restart on Thursday, September 29th at 7:00 ET.

Estimated downtime is 1 hour and we should be back up by about 8am ET but there is a possibility that we could have delays getting all systems online.

We appreciate your patience during the restart, and apologize for the inconvenience.

This made me laugh

Thanks for the advance notice.

The hand replayer seems to be bugged for me in about every way possible.

Is there a way to opt out of that card hunt?

Keith, can we have the option to add a third decimal to the bet size based on BB? Like 2.225. It hurts people with OCD (like me ) and I don't think it would be something that hard to implement.

nvm figured it out

What happened to play money limit games? No tournaments and only a few ring games now.

I can't speak for 'limit' games as I don't play them, but I'm not happy with the overall 'play money' change. The lowest tourney now costs 10,000 play chips. The lowest sit & go is now 10,000 play chips; the list goes on and on.

I'm assuming they believe they will make more money with people purchasing play money chips since the buy-ins are now high. One thing is for sure, I will NEVER buy play money chips.

At the end of the day, it looks like I'll be playing less on Pokerstars after this change.

I've tested build 14488. Tables are still crashed more less 1 time per hour.

Few days ago one of players was streaming his game on Twitch, and he had few crashes during this session :-)

Is the hand replayer bugging out for anyone else?

Hey Keith,

is there any way i could, or you could make it so, "push" or hide the tourney i dont want to play so the only tourneys im interested in playing are available? I know there are filters but even when i filter them, there are sometimes 30+ tourneys that are available to late reg to. I don't know how to explain it the easiest way. I like to late reg to tourneys so once i go through the late reg list i have 3 or 4 tourneys im interested in but im not registering yet. Once i decide to register, i have to browse through all the tourneys and it's kind of annoying.

Cross posting from stars promotions thread:

I hope this has been reported. Pretty annoying when you have to double check your match cards because animation doesn't work all the time :/

Log files sent from the client

ante tables auto buy-in bug STILL there, 3 updates later

Don´t know what you did with the latest update to .eu for mac but challenge window is not working anymore??
Build: 14677

Had troubles before with that window but worked in last update: build: 14496

IS there any release notes for this one?

This seems to be the problem with challenges window etc.
I switched to safari as default broswer and after that the challenge window works wo problems.

Please add an auto registration feature for games in the favourite tab especially for SNGs, including features like amount of tables we would like to keep open and length of the session (in total games and/or minutes), this would be the nuts.

Probably it has been mentioned before but is it in your future plans adding Google authenicator support ?

Jesus Christ I seriously could murder someone right now. Been up all evening playing Storm, really had a good feeling, got into a pot with q a s and hit TP then I was UNABLE TO DEPRESS the bet buttons. All I could do was check/call, then I was unable to call his final AI bet for a >100000chip and 20 bb pot. Now I am out.

Seriously, before I go and slaughter, disembowel and friggin eat the neighbour's cat, or bludgeon it with a claw hammer:

1) Has anyone else experienced this issue where you are unable with either mouse or trackpad, to depress any of the bet buttons? It is the first time I have experienced this.

2) How do they even compensate a player for this? How the hell do they know where I might have finished. What if I had won? Are they gonna give me friggin $25000? If they offer me back the $11 BI I will not only murder the cat, I will run over the neighbour also.

Man I AM PISSED!

I expect they will try to blame it on my hardware or 3rd party software, you'll see.

(OK I'm not going to kill anything 2+2...but I do feel like it).

Thanks - I have forwarded your suggestion to the team.

I think you may solve this problem by using the Favorites feature. If you select a tournament you are interested in, you can click the star icon in the upper right corner of the details panel. This will mark it as a favorite.



Do this for the 3 or 4 tourneys you are interested in, and then click the Favorites tab in the lobby navigation bar under the logo, and you will see those tournaments listed without much else to clutter the view.