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Old 03-20-2017, 07:25 AM   #2726
Aces123123
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Join Date: Jul 2009
Posts: 540
Re: ***PokerStars Promotions Ideas/Suggestions/Opinions Thread***

Quote:
Originally Posted by elendil200 View Post
So Stars admits the Deal bug for windows users, yet dont stop it? Great foresight. Mac users are gonna get a solid payout if it goes off.
Yeah it is a horrible decision from Stars. As one would expect lately. ****ing morons. Now I do log in on my tablet to play, but what about those windows user that don't have a tablet or smart phone?
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Old 03-24-2017, 12:43 AM   #2727
TheLoser
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Join Date: May 2003
Posts: 497
Re: ***PokerStars Promotions Ideas/Suggestions/Opinions Thread***

Does stars not think people care about support response time?
10 years of 10-20 minutes response time was amazing. Now I am waiting 2-12 hours in some cases.

Short term gains are all good I guess, gl retaining players like you used to though.
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Old 03-25-2017, 10:04 PM   #2728
krazykarter
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Join Date: Jan 2011
Posts: 720
Re: ***PokerStars Promotions Ideas/Suggestions/Opinions Thread***

Two hours is still a very good response time for a company with such a large client base. Some don't respond for a day or two. That's not to say the quality of the responses themselves haven't greatly declined, but the initial response time is not the issue.
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