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[PokerStars NJ] - Ex-Official Thread [PokerStars NJ] - Ex-Official Thread

02-08-2017 , 11:54 PM
Quote:
Originally Posted by PokerStars Dylan
You should definitely still be earning StarsCoin when you would usually complete a Step. For a fix, try the following (if you can confirm that it fixes the issue, that'd be appreciated):

Go to 'Settings->VIP->VIP Club Progress Bar' and change from 'VIP Steps' to 'VIP Level' then click 'Apply Changes'. Then, re-select 'VIP Steps' and 'Apply Changes' once again. The problem should now be fixed.

Apologies for the inconvenience.

Regards,
Dylan
The fix does not work, but I can confirm I'm still receiving StarCoins. It's just a mild nuisance :/
02-09-2017 , 03:23 AM
Quote:
Originally Posted by byeo77
The fix does not work, but I can confirm I'm still receiving StarCoins. It's just a mild nuisance :/
same thing for me, fix doens't work, but confirmed i'm getting my coins. talked to anotehr reg he said his counter had stopped working, but he did nothing and it's now working...so i have no idea.



also, as an aside, the highest reward you can buy is 10k coins for $100, can we get a higher one in the store? 25k coins for $250 or 50k coins for $500 would be nice and save a ton of clicking. thanks
02-09-2017 , 07:55 AM
Quote:
Originally Posted by byeo77
The fix does not work, but I can confirm I'm still receiving StarCoins. It's just a mild nuisance :/
Quote:
Originally Posted by Gags30
same thing for me, fix doens't work, but confirmed i'm getting my coins. talked to anotehr reg he said his counter had stopped working, but he did nothing and it's now working...so i have no idea.



also, as an aside, the highest reward you can buy is 10k coins for $100, can we get a higher one in the store? 25k coins for $250 or 50k coins for $500 would be nice and save a ton of clicking. thanks
Sorry that the fix doesn't work, it's being looked at with priority by our devs.

Regarding adding a bigger Cash Rebate, I'll see what I can do .

Regards,
Dylan
02-09-2017 , 11:03 AM
Does NJ specifically ban its players from playing on offshore sites like bet online?
02-09-2017 , 11:26 AM
Yes and they don't want you to drink and smoke either.
02-09-2017 , 11:36 AM
Quote:
Originally Posted by Boney526
I'm not particularly interested in this casino leaderboard, but especially not if we can't even see it!

https://www.pokerstarscasinonj.com/l.../leaderboards/
I've been advised to direct anyone looking for Leaderboard updates to the 'Leaderboard' tab. This is found in the desktop lobby on the right-hand menu, or in the 'More' menu on mobile.

Quote:
Originally Posted by Gags30
also, as an aside, the highest reward you can buy is 10k coins for $100, can we get a higher one in the store? 25k coins for $250 or 50k coins for $500 would be nice and save a ton of clicking. thanks
A $500 VIP Cash Rebate should now be added. Thanks for the suggestion.

Cheers,
Dylan
02-09-2017 , 02:06 PM
Quote:
Originally Posted by PokerStars Dylan

A $500 VIP Cash Rebate should now be added. Thanks for the suggestion.

Cheers,
Dylan
nice, thanks dylan
02-13-2017 , 05:24 AM
Can you please remove the cap on maximum StarsCoin monthly rebate for Platinum status players, or at the very least make the cap larger?

Otherwise players such as myself have very little incentive to continue playing on your site for the remainder of the month after reaching the cap when PartyPoker NJ offers very similar rake pricing with no monthly cap on rebates.
02-13-2017 , 07:22 AM
Quote:
Originally Posted by flysohightosky
Can you please remove the cap on maximum StarsCoin monthly rebate for Platinum status players, or at the very least make the cap larger?

Otherwise players such as myself have very little incentive to continue playing on your site for the remainder of the month after reaching the cap when PartyPoker NJ offers very similar rake pricing with no monthly cap on rebates.
There's no cap on rewards, but from the sounds of it we haven't manually upgraded you to Supernova VIP status. I'll make sure you're upgraded and if there are any StarsCoin owed to you, they will be credited as well.

Regards,
Dylan
02-14-2017 , 02:00 AM
Hey Dylan,

you guys got rid of the 100k spin and go?? any reason???
02-15-2017 , 03:31 PM
Just thought I'd report that I'm having the same problem as others with the steps counter.
02-15-2017 , 06:52 PM
Quote:
Originally Posted by RonnieMund25
Hey Dylan,

you guys got rid of the 100k spin and go?? any reason???
i would imagine because it hit lol.

tbh i do think it will affect traffic quite a bit for the 10s since the draw of the Spins for recs was the 100k jackpot. that being said it might actually increase traffic at the 25s though.

i think a better idea for a jackpot though is having each stake have a 100k potential prize. with the odds adjusted for each stake respectively.

the one downside for being the only regulated Spins operator in NJ though. seems pretty dumb though to remove the 100k prize when WPN just started offering 1 million top prize.
02-15-2017 , 08:02 PM
Dylan - where is the MTT leaderboard? Not interested in casino leaderboard.
02-15-2017 , 09:00 PM
Quote:
Originally Posted by zapzer
i would imagine because it hit lol.

tbh i do think it will affect traffic quite a bit for the 10s since the draw of the Spins for recs was the 100k jackpot. that being said it might actually increase traffic at the 25s though.

i think a better idea for a jackpot though is having each stake have a 100k potential prize. with the odds adjusted for each stake respectively.

the one downside for being the only regulated Spins operator in NJ though. seems pretty dumb though to remove the 100k prize when WPN just started offering 1 million top prize.

from what i can tell, it seems the spin traffic has actually gone down since the removal of the 100k. it takes longer to fill a game, than it once did. obviously i dont know this for sure, but from what i have noticed, it does
02-16-2017 , 05:46 PM
Quote:
Originally Posted by Two SHAE
How about 5card PLO at mid-high stakes? Right now only offering it up to $1/2.
bump
02-17-2017 , 01:14 PM
Is there a way to deposit and cashout at a land casino in NJ? Thought it was possible at other online sites that are attatched to a BnM casino. I live in MA but might take the drive to NJ to play
02-17-2017 , 06:01 PM
did you guys get rid of cash back in the store?
02-17-2017 , 06:24 PM
what's going on with the cash rebates? why is it gone from the vip store?
02-17-2017 , 07:13 PM
lol you clowns took away cash rebates now?
02-18-2017 , 02:02 AM
Quote:
Originally Posted by Amnesia_Haze
Is there a way to deposit and cashout at a land casino in NJ? Thought it was possible at other online sites that are attatched to a BnM casino. I live in MA but might take the drive to NJ to play
You can do so at Resorts in NJ.
02-18-2017 , 07:34 PM
There is a technical issue that required shutting down the cash bonuses in the VIP Store temporarily. This issue affected the entire world, not just NJ. My understanding is that it will be fixed (and the VIP bonuses returned) next week, though not before Tuesday due to the weekend and the Monday holiday. We apologize for the inconvenience.
02-18-2017 , 08:46 PM
Quote:
Originally Posted by HostScott
There is a technical issue that required shutting down the cash bonuses in the VIP Store temporarily. This issue affected the entire world, not just NJ. My understanding is that it will be fixed (and the VIP bonuses returned) next week, though not before Tuesday due to the weekend and the Monday holiday. We apologize for the inconvenience.
you have to be kidding me
02-21-2017 , 11:58 AM
Quote:
Originally Posted by HostScott
There is a technical issue that required shutting down the cash bonuses in the VIP Store temporarily. This issue affected the entire world, not just NJ. My understanding is that it will be fixed (and the VIP bonuses returned) next week, though not before Tuesday due to the weekend and the Monday holiday. We apologize for the inconvenience.
The technical issue has been resolved and the bonuses are back in the VIP Store. Thanks for your patience.
02-21-2017 , 12:17 PM
the TLB coming back too?
03-13-2017 , 03:17 PM
How about doing something to promote 5-card draw, like a cheap tourney or .01-.02 game? I would spend a lot of time at those tables but I never find a game going.

      
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