[PokerStars NJ] - Ex-Official Thread - Page 118 - PokerStars: General discussion -- Two Plus Two Poker Forums

I had a table freeze on my during my session and it completely froze all of my other tables and client settings (the hand replayer wouldn't load, the tables wouldn't automatically pop up). Couldn't close out of the frozen table and it forced me to restart my client.

03-24-2017 , 04:05 PM

#2927

HostScott

PokerStars Poker Room Management Team

Join Date: Oct 2007 Posts: 29

Quote:

Originally Posted by Two SHAE

http://imgur.com/a/1Kpho

PokerstarsNJ, bringing you 5th street face down Stud!

(Don't know why it's not embedding, I guess I'm stupid, tried [img] etc)

We have not heard anything from either of the participants in the hand, nor any other similar complaints, so for now we are assuming it's a visual glitch in Observer mode. I also found from the hand history that the "down" card in that image was critical to the winning hand (a straight), which was bet on sixth street and raised on seventh. We have to assume the winner could see his card.

If you witness anything like this in the future, please send a screen grab to support@pokerstarsnj.com and, if possible, also send your program Log Files so we can see if there was a communications interruption for the observer, or something similar.

Thanks.

03-24-2017 , 04:37 PM

#2928

luthor

stranger

Join Date: Oct 2007 Posts: 7

Quote:

Originally Posted by justin

anyone having geolocation issues recently?

I've been having problems the last week. I'll log in, then during the course of play the geolocation software will kick me out I believe because they can't detect other wireless networks in my area. Never had this problem before on Pokerstars NJ and have been using the same laptop/ISP. Also currently have no problems with geolocation on wsop. Pokerstars customer service has been a combination of non-responsive/imbecilic.

03-24-2017 , 07:11 PM

#2929

TrustInBrass_KAOS

journeyman

Join Date: Nov 2009 Posts: 332

Hey Amaya,

Just wanted to let you know how good it makes me feel to visit my parents in NJ and play on every legal poker site in the state except yours.

I can't wait until you fail and go out of business entirely.

Cheers.

03-27-2017 , 11:39 PM

#2930

ScotchOnDaRocks

Carpal \'Tunnel

Join Date: May 2015 Posts: 7,200

Boom! Won $5,000 in the CashMega promo!

Love Stars!

03-28-2017 , 12:10 AM

#2931

MR_UNOWEN

old hand

Join Date: Jun 2010 Posts: 1,265

Quote:

Originally Posted by ScotchOnDaRocks

Boom! Won $5,000 in the CashMega promo!

Love Stars!

super! congrats!

03-28-2017 , 12:24 AM

#2932

ScotchOnDaRocks

Carpal \'Tunnel

Join Date: May 2015 Posts: 7,200

Quote:

Originally Posted by MR_UNOWEN

super! congrats!

Thanks brotha

Rig-ulation!

03-28-2017 , 09:09 AM

#2933

MR_UNOWEN

old hand

Join Date: Jun 2010 Posts: 1,265

Quote:

Originally Posted by ScotchOnDaRocks

Thanks brotha

Rig-ulation!

03-28-2017 , 10:02 PM

#2934

higher visions

adept

Join Date: Mar 2009 Posts: 827

just to add to the geo location issues, stars has been just about unplayable for me the past week. I get kicked every 15- 20 mins

03-28-2017 , 11:20 PM

#2935

OneOut

Carpal \'Tunnel

Join Date: Jun 2009 Posts: 10,486

Quote:

Originally Posted by higher visions

just to add to the geo location issues, stars has been just about unplayable for me the past week. I get kicked every 15- 20 mins

Got booted for the first time ever tonight. Also having some weird popup issue today "PokerstarsGI.exe". Something about there being no disk in the D drive. No idea what this could possibly mean.

03-29-2017 , 11:39 AM

#2936

luthor

stranger

Join Date: Oct 2007 Posts: 7

Re geolocation issues, customer service finally analyzed my situation and said my Fios Actiontec wifi router was dropping packets, which they say caused the geolocation to fail. I've ordered a new router, so we'll see if that makes a difference. I haven't had any issues on wsop with my current router.

04-03-2017 , 12:25 PM

#2937

Gags30

veteran

Join Date: Apr 2008 Posts: 2,428

Are there any changes planned for the NJ VIP program? if so, when will we know what they will be. thanks

04-03-2017 , 12:54 PM

#2938

PokerStars Dylan

journeyman

Join Date: Dec 2013 Posts: 367

Quote:

Originally Posted by Gags30

Are there any changes planned for the NJ VIP program? if so, when will we know what they will be. thanks

The new rewards program will be coming to PokerStars NJ, but due to the separate software release cycle for NJ it's likely to launch later than other licenses. We aim to give at least 2 months notice to NJ players before launching.

Hope that helps.

Regards,
Dylan

04-03-2017 , 01:31 PM

#2939

Gags30

veteran

Join Date: Apr 2008 Posts: 2,428

Quote:

Originally Posted by PokerStars Dylan

thanks dylan

04-03-2017 , 04:22 PM

#2940

TomHimself

Carpal \'Tunnel

Join Date: Mar 2005 Posts: 10,420

New rewards program has been announced for row. And it's not good obv

04-03-2017 , 05:27 PM

#2941

quinsmommy

centurion

Join Date: Apr 2015 Posts: 199

Is there going to be a SCOOP NJ?

04-03-2017 , 08:49 PM

#2942

higher visions

adept

Join Date: Mar 2009 Posts: 827

i guess im the only one with connection issues? I have no issues with any other site currently and am still being kicked from stars every 15 -20 mins like clockwork. I have at least 5 other wifi signals in range.

04-03-2017 , 09:14 PM

#2943

higher visions

adept

Join Date: Mar 2009 Posts: 827

I tried support, they told me to reboot my computer, which Ive done before but can not do atm with other tables open on other sites. They then told me to use a different device and that was that. Just stopped responding after that.

04-03-2017 , 10:58 PM

#2944

fast11375

veteran

Join Date: Jul 2010 Posts: 2,740

I got DC'd for the first time yesterday. Other sites I had open at the time were fine. But it only happened once.

For reference I live in an apartment so there are at least 30+ WiFi hotspots in my vicinity

04-04-2017 , 09:55 PM

#2945

higher visions

adept

Join Date: Mar 2009 Posts: 827

apparently this isnt a problem for mostly anyone since im getting zero help from anyone at stars with this. I just got DC'd yet again and I have 15 wifi signals and an adapter running.

Im getting really tired of this Stars.

04-05-2017 , 12:14 PM

#2946

luthor

stranger

Join Date: Oct 2007 Posts: 7

I've had the disconnection issues as well. I was running Windows 8 and the customer support dude advised me to upgrade to Windows 10 (said windows 8 drivers suck, etc.). Upgraded to 10 and haven't been disconnected since. Hopefully that solved the issue

04-05-2017 , 09:57 PM

#2947

higher visions

adept

Join Date: Mar 2009 Posts: 827

i have windows 10, still being dc'd every 20 mins.

04-06-2017 , 01:56 AM

#2948

nutsinho

adept

Join Date: Jul 2005 Posts: 714

Now that WSOP.com and 888Poker do not allow hand history importation, and the Party NJ Client +customer service remain broken, this would be a really great time for you guys, as the sole provider of actual online poker competition in New Jersey, to raise rake significantly. You own us now. #MoreRake