Hi,

I'm Edgard and I have been playing in PartyPoker for some months until 3-4 days ago when PartyPoker decided to block my account (and seized my funds) without any good reason. I've been playing poker for more than 4 years and I've never had any kind of problem like this one and I'm really dissapointed with all this situation. I'm playing from London (UK) and I'm in touch with the Gambling Commission but I don't know if it's gonna help me.

Basically PartyPoker sent me an email saying that I'm using a BOT. According to them, this program helps me in order to take better decisions while I'm playing but obviously I'm not using anything like this. They don't want to show any of the "evidences" they told me that they have so it's imposible for me to show them they are wrong.

Also I know that it's not an argument itself but I've played around 85k hands this year in Party so if I was a bot maybe I would have played at least a little bit more, isn't it?

I've tried to e-mail them in order to clarify the situation but their answer is always the same: "It's the final decision and we don't want to show anything but our security team has evidences".

Do you know anything that could help me in order to solve this situation?


Regards,

Edgard

Edgard sounds like a bot name,

just sayin..

Please be serious. My situation is not funny at all and the last thing that I want now is someone who makes fun of all of this because I think no one deserves it.

Regards,

Edgard

Aaaand another one. ANOTHER one. It's a nonstop. Banning regs that ain't using IA because "security department has evidences-which-can-not-be-shown-but-they-are-actually-using-IA".

To me, this looks more like

- Reg XXX gets pissed with someone after losing a hand
- He sends e-mail to party as their security department is managed by 5-years old people
- This department doesn't know how to check for these things so if they see you bet same amount a few times or you have an schedule to play or whatever stupid stuff you can think of, in order to look like they are doing something ,they ban the player
- Reg XXX wins

As easy as accuse everyone of botting, your opponents will be banned with no evidence nor real reasons. Soooo many banned people for the same reason, I know 4-5 personally and I know 100% they are not using IA. By extension, I believe all the other who received the same e-mail. I read somewhere here that party doesn't investigate unless there is someone accusing so... It's a witch hunt.

Im sorry I couldn't resist,

My account on partypoker is blocked for over 2 years or something and I dont even remember why, so I can imagine they are a bit crazy..

As always, I am willing to bet there is one fact that OP left out that would explain everything.

____
As for my attempt at "couldn't resist" (and, sorry if there is not one fact you left out and are not guilty of breaching TOS, but your kind of posts are made often and almost always (always?) end up with the OP leaving after being exposed as full of shyte):

"Also I know that it's not an argument itself but I've played around 85k hands this year in Party so if I was a bot maybe I would have played at least a little bit more, isn't it?"

How would you know how many hands a bot could play more unless you use them? Hmm?

"Do you know anything that could help me in order to solve this situation?"

Don't use a bot

Hi restorativejustice,

I know that 85k/year is not a huge volume because I know how many hours I play and I think all here know that a BOT can play a lot more it's just a matter of logic imho. Also when I spoke with Lessu he told me that a bot doesn't have to be playing 24/7 but I think there's a huge difference between 24/7 and my volume.

Anyway I think your answer is not trying to help anyone and just add some sauce where it shouldn't be imho.

As I wrote in the first post I don't have any tool that helps me while I'm playing ir order to improve my decisions if I had something like that I wouldn't have been here posting all of this.

regards,

Edgard

Dude, there are lots of bans because of that. Cut the bull****. Most (if not all, I don't know 100% of them but a few) of the people are not using bots. All e-mails are equal (Odineh could post from the first to the last to clarify).

A bot is a software. It can play as many hands as you want depending on when it's on. Are you 18 years old or something? What a reasoning!

Odineh, post from the first to the last e-mail so "there's nothing left out" so people can't say stupid comments. Since September there has been about 10 people banned I think, at least. Party didn't proof anything to any of them. Presumption of innocence doesn't exist and they are wrongly accused and there's nothing players can do to stop it. I know for a fact that 2 months ago a group of them offered to to to their offices and play sessions there so they could crosscheck statistics from different sessions and compare, etc, but answer frmo Party was "No. Period. Definitive ban".

There is thread after thread of player fund confiscation without any evidence or wrong doing shown by party and I have seen this guy shilling for party in the majority of these threads, its getting old. Players in these cases have reached out to regulating committee however party has failed to respond to even the regulating committee in a lot of these type threads so best of luck op. When the confiscations have been blatantly unfair Party has acquiesced and returned money then booted the player but usually they just money grab and don't respond. There is even a party rep on internet forum all she does is say that security is aware of the matter and are reviewing it followed by partys we have extensively reviewed your account and have found irrefutable evidence of wrongdoing blah blah blah your account will remain closed.

Here you can see the e-mails:





Regards,

Edgard

Were you using 'PartyCaption'? Other players that were banned were using that. It would be helpful to rule that out, as Party isn't forthcoming with any info.

Did you have a somewhat high winrate too?

See several other threads in this forum on the same topic (Party closing accounts of winning players).

Hi ArtyMcFly,

Yes, I was using PartyCaption at least the last 6-7 months (can't remember when I bought it). Well i have a pretty decent WR but as I said I've just played 85k hands this year there so i don't think the WR matters a lot :S

Anyway how partycaption helps you to take better decisions while playing? :S

partycaption just works like tn2 and automates betzisings pre sets. party support has said partycaption is NOT banned. Basically all of the banned accounts were using partycaption. so who knows.

Its time for party to clarify this issue. It is simply just not fair for them to ban and seize funds of multiple accounts without giving any sort of explanation.

How do you know? How many players got banned and how many of them were using PartyCaption?

AFAIK only handful of players got banned and some of them uwere using PartyCaption but it doesn't mean nothing since they were regulars and a lot of regulars uses PartyCaption so it easily may have been a coincidence.

I thought partypoker stance is quite clear on that matter. Neither PartyCaption or PT/HEM are banned (and won't be) however partypoker doesn't support them.

I actually thought about making a deposit there few days ago and resolve that blocked account i have there for some reason, good that I saw this thread..

Maybe while PartyCaption isn't banned the security department doesn't understand what it does. Always betting an exact % of pot in different situations not covered by the bet buttons (57.5%, 64.3% or whatever) probably looks really suspicious to some Indian guy that's never played poker and did a 2 day training course on the site rules.

It's great that they're taking bots seriously now but given their incompetence in other areas it's easy to imagine their bot tests not being very advanced.

I was not shilling for anything but common sense. I recall another thread in which we participated and you made repeated facile arguments that showed the concept was foreign to you.

I stand by my point that more likely than not there is one fact that has been excluded that would explain everything (with such "fact" including an innocent misunderstanding).

Don't sub-tweet me, bro.
Come at me or PM if you have an issue, K.

Ignore is a better idea for u Keep lauding party and their despicable money grabs though. Bye. The common theme in all these threads seems to be party just takes money shuts down accounts without explanation to either the player or its regulator when players complain. Most of these threads where players get money confiscated and accounts locked are cut and dry. The past threads make party seem less then transparent and more then shady in partys unwillingness to give plausible reasons for account closures and money confiscations. That is the crux of the issue in all these threads with party having the ability to take funds without a reasonable explanation or any substantiated proof of wrongdoing by players that have their accounts closed and money confiscated.

Btw check your reading comprehension. You told op not to use a bot. Party never accused him of using a bot.

No they didn't. At least not in the emails that you posted. They said that you were using software that gave you an unfair advantage over other players. Completely different than a bot.

Party does allow some 3d party software. A player may be using 3d party software and party can claim that he is using non allowed 3d party software. If party doesn't tell him which 3d party software he is using that isn't allowed how can other people party accuses defend themselves?

Hi madcatz1999,

Well...they told me on the phone that something is helping me to take better decisions and the e-mail says that I broke the 29.4.3 Automatic Players (Bots) so..that's why I wrote they think I'm running a bot :S

I just don't understand why PartyPoker won't just tell OP what software he was running that they are banning him for?

So were you using a non allowed script program? That would be different then using allowable 3d party software like hem and within bounds for party confiscating and locking up your funds. I don't understand all the cloak and dagger just tell the players the non allowed programs they are using to avoid all this confusion. Why is party not able to do this?