Quote:
Originally Posted by PokerStars Steve
There are a few issues that I would like to comment on further.
Much good faith effort was put into designing rake changes, with the intention of improving the rake balance. This would have resulted in decreases in rake, both overall and for most individual players. These rake changes were designed as a whole, not as three separate changes. While we expected some people to be happy and others to be disappointed by the changes, we didn't expect the extreme negative reaction to this overall decrease. There was no ploy to introduce and then cancel the changes
The response of many players to the announcement was not to ask for an explanation, but instead to plan a strike based around incorrect conclusions about the rake changes. After seeing players' unexpected negative reactions, we felt the right thing to do was to cancel the changes. We will still engage in dialog with players over the coming days about the rake change, including explaining the impact more thoroughly.
We are proud to offer the lowest overall rake of any major online poker site and a comprehensive, transparent VIP Club that rewards all real money players. We look forward to further discussions with the community about the change to the weighted contributed method, which will not be reversed to the dealt method. Contrary to some posts, this method does provide a benefit to a large number of players.
We will discuss potential rake and VIP adjustments with the community in the coming months. This will take some time. In the meantime, constructive discussion about these topics will be helpful.
We will also be happy to host a few representatives from the poker community on the Isle of Man to review numbers in much more depth, provided that they agree to sign appropriate non-disclosure agreements regarding sensitive data.
I really appreciate you update on the matter!
The way your post reads is a bit confusing though.
Yes, you do have the lowest rake of all sites
But in order to achive a decent RB you have to play a decent ammount on Stars (not complaing, but thats the way it is), so dont give us that puppy eyed look
Also, I do believe you that the rake-changes were meant to compensate for the switch to WC, BUT are you telling me now that because I complained to much I will only get to experience the bad sides of the planned changes?
The way your post reads right now is that you planned 2 major changes (switch to WC and a slight Rake reduction);
Now we have complained about beeing treated unfairly, you take back the rake reduction and tell us that this is what we wanted?
Steve, I know you have a tough job, your are the bearer of news for 2+2, and most news will be inherently considered bad and thus you will be the target for much warranted and unwarranted anger, but treating us like naughty children (OK, you complained about one thing, now we will take the other one away as well) wont help your employers cause!
I really am confident that Stars, given your record, does have the players in mind as well as their bottom line.
BUT telling us that we as a community are the reason that we are only getting the bad sides of the deal (WC) instead of some compensation (rake reduction) because we complained to much doesn't compute.
Your second announcement (scrape all changes, except WC), while not improving a worsened situation, at least gave us hope that you listen to us.
You coming in here now and basically telling us that its our own fault for complainig to much might not be an entirely accurate perception of mine, but with your latest post it surely reads that way!
Last edited by Fergastra; 12-29-2011 at 08:15 PM.