Quote:
Originally Posted by 888Rep
... as a poker player ... showing ... support for the OP ... I would’ve probably done the same.
I know just “how bad” it looks; how important it is for 888poker to be as transparent as possible in cases concerning player bankrolls.
The information made available ... is barely partial, and bears little to no significance to the actual case. Explaining the case would require 888poker to disclose a lot of personal and statistical gameplay information about several players ...
... Regulator ... provided ... with the entire set of all the relevant data regarding this complicated case ...
Run Good
888Rep
Quote:
Originally Posted by AlienSpaceBat
888rep, are you still maintaining that chipdumping took place at a 6max table by one or both of the players named in your emails, the hand histories for which we have seen, or not ?
How does a player get the opportunity to rebut an accusation made by you, supposing for a moment that it is made in good faith but is incorrect ?
Quote:
Originally Posted by Gnuborg
... I posted all hands which I've played with them! Nobody here saw the chipdamping in these hands! ...
Quote:
Originally Posted by luckproof
What other relevant data would we need besides the HH? ...
Quote:
Originally Posted by Pokerpingu
Tell then whats missing? All the hands were posted? ...
Quote:
Originally Posted by roy_miami
All you have to do is release a single hand that OP left out that looks like chipdumping, you prove OP is a liar and maintain the integrity of your "security". ...
Quote:
Originally Posted by jmurjeff
You only need to disclose hand histories of the person you claim that the chips were dumped too.
Quote:
Originally Posted by ESKiMO-SiCKNE5S
how about just post one hand?
Quote:
Originally Posted by jmurjeff
Ok is OP missing any hand histories?
http://www.888.com/Security-and-Priv...-Agreement.htm
"If your account is associated with poker fraud in any way – for example through Chip Dumping, Collusion, or the receipt of fraudulent Money Transfers – your account may be terminated, and we will be under no obligation to refund to you the funds from your account. This is irrespective of whether your account can be proven as intentionally receiving funds from a fraudulent user.
In the event of a poker fraud investigation we are under no obligation to accept any explanation provided for the receipt of fraudulent funds.
If such an investigation is resolved, and your account is reopened, we may choose to remove the amount of fraudulent funds from your bankroll."
* * *
888Rep
It is obviously possible that the other players involved may have been associated with fraudulent activity. We do not have enough information about their funds or overall play.
However, it is quite clear that no one here thinks that the OP was involved in chip-dumping from the hands shown and said to be the only ones played with the other players, by the OP.
I am certain that the OP, assuming he is innocent of any wrongdoing, will not be fully satisfied unless he receives his $5000 from you, but,
in accordance with your own T&C, it would be simple for you to come to a reasonable compromise, immediately, and agree to give him his own $3000 back, and keep the $2000 you think was dumped to him, without your having to admit that you may be wrong in this particular case. (You could provide a "Freeroll for Twoplustwo Users" for their assistance and general awesomeness with the $2000, maybe, instead of keeping it for yourselves?
)
Perhaps your records show that the $2000 was definitely fraudulent funds? Even so, just because a thief plays like a maniac with money that isn't his, it does not necessarily mean the winners in his games are in league with him. This is why it would be a fair compromise and resolution to give OP back his own $3000.
While OP may remain unhappy, I believe that taking such action will go some way towards reestablishing your seriously tarnished reputation with the other users of Twoplustwo. I know from experience that without your taking such reasonable action, this thread will never go away, and it will be bumped and referred to in every future case of complaint about 888, ad infinitum.
Please don't let simple inflexible stubbornness of, "But we're right! We know we are!" over $3000 cost you tens of thousands of dollars in lost rake in the months to come, not to mention the serious damage to your reputation as a major provider in this highly emotive arena.
Do Good