ps: big update tomorrow, lets hope that super users cant have acess to hole cards ever again

Ah, so it sounds like maybe these confiscated funds are unrelated to any cheating at the tables.

Is that a common practice in the industry for the case of credit card fraud?

yes, we won money against a fraud account (usually credit card).

player "damjanoid" doesnt play for like 20 days (guess his account was banned)... but he won between 25k and 35k in like 15 days.. tiger took that money zero refunds so far

I dont think so. I mean, only happened in tigergaming to me. stars, ipoker, and etc never did anything similar

of course they are going to tell you this, if not, they'll have to admit that cheating is going on on their site and refund the affected players.

Lol exactly. How are people not seeing this?

Who did you hear this from? Did they give you any other info?

so what can we do?

Scrolling text at the bottom of the TigerGaming lobby:
Tomorrow at 2am ET we will be perfoming a major update. Get ready for amazing new things, awesome new games!

Spin&Go coming|

I'd start by checking into the playing history of the account(s) that they are saying were fraudulent.

Now they have made heads up tables ANON so there is no was of knowing if you are playing on of these guys.

And know you can run a bot safely in hu. But atleast the games are good.

I must admit this is a little odd.

BOL/Chico had no problem using a super outdated poker platform for years; including the years when updating the client = (likely) huge boost to traffic.

Instead tho, they paid no mind to poker until the news of suspected HU super-user accounts surfaced. Within a month, brand spanking new software that includes anon HU tables. Makes you wonder....

I don't play poker anymore but was interested in checking out the new software. I have no idea how but "playsTV" starts running as soon as I start the client. I have never heard of or downloaded this software despite it being installed on my system somehow 5 days ago. idk if this is relevant or if I'm being a tin foil hat idiot. From what I can gather plays.tv "Records in the background when you start playing"

Of course not. Highly unusual, but as "wrong" as that seems, it's their decision make. They are practically not bound by any law, so they do as they wish.

It's - to say the least - an interesting business decision on their side, but then again, i know how it feels when noobies give you advice on how to run things when they have never done anything in their lives.
I believe they are - in this case only - smart enough to know what they're doing. If it's a successful strategy, only the future will show.

U need to know one thing:

Payments are THE biggest cost in gambling.

(Marketing, depending on which sites competes for that position)
That's why Bitcoin and other cryptos have a great future (imo), because transactions are irreversable.

However, Chico's (Tigergaming/BOL) stance is quite rare at least in relation to what we would say are established standards in the business world.

Nobody else does this and i am pretty sure it's only enforced against winning players.

What players have to understand:

Whenever a fraud happens, somebody is going to pay for it. The cost of fraud is pushed in 99,99% of businesses into the price for all customers.
This means higher rake, less VIP points or other fees. Usually the whole population pays a little bit and that's just how life is.
People steal in supermarkets as well, that's why everybody pays 0,5% more or whatever the number is.

A real world analogy is:

Your government has a lot of debt and can't pay. Somebody will have to pay or you default (go broke).
You can either make everybody pay through Inflation. You can increase taxes and make the rich pay a bit more that way.
You can create a wealth tax (only the rich pay).

In the real world, typically a mix of all those measures happen and each of them has (often unintended) consequences.

What Chico does here is essentially moving the cost to the "rich" (those who win vs the credit card fraud guy). So the average player should be "happy" about this. However, GTO comes into play here, bc the average guy has less incentive to play more and become a winner...

Like in politics, you can argue back and forth whether that is "good", "fair" or whatever. It's a waste of time or has any of you ever convinced somebody else of your political view?

Hence, my advice is not to engage. I advise ACTION. This means, go where you are treated best. Vote with your money, with your feet. Don't be silly, complain, but keep playing there.

The reason the pokerstars protests are a big time fail and were doomed to fail before they started (altho i fully support the idea, just like i wish everybody could be rich!), is that people could simply vote with their feet and LEAVE.
Pokerstars knew they wouldn't. And likely they would even appreciate if certain players left.

If poker sites have a wealth tax (cash-out fees, or what Chico is doing now), the wealthy have to decide.

Hope that helped as quick summary.

(Funds of cheating players is another topic)

I think bots is a problem you WISH to have at this point on Chico!

We're dealing with cancer and aids, and you worry about a cold

3rd time you say games are good. wtf!

we are talking about cheating.

Software updates / Huds become temporarily unavailable and barely any Russians to be seen 2/4 - 5/10. Coincidence? I think not.

Any results from this?

Kappa Kappa Kappa. Someone defended this network which I thought was quite stupid. But oh well atleast the games are good even you get scammed by the site and cheated.

The accounts that they said that were fraulent i only played a few games HUsng. Both players played like a fish. I cant do nothing if they say that accounts are fraud.. never saw that accounts after tho.

It would be interesting to know if other people have had hands against them as well - if no one has many, that would seem to indicate there could be something to them being fraudulent accounts.

Hopefully there's some data pooling going on behind the scenes between concerned players, because this thread has sure been missing any serious data collection.

And then there is the smarter People like you that think/know this, yet still dumb enough to post it.

Do you really think its possible to make brand new software in less than a month? I mean if you had any clue in programming you would know there is absolutely 0% chance of doing it. This had to be planned already long before. I just dont know how come they didnt announce it before, after some ''cheating'' was reported. If there is/was something on it. So far only few hands were posted, and 2-3 persons whining about it. All in all i doubt in this whole topic.