RBN forum?

Hi Chesterboy,

Can you email me your screen name and registered email so I can credit your $20? As for the RBN forum, I am not familiar with the pending issue, so I will go ahead and try to to pick up the trail on it and see what can be done.

Thanks!

Dave Brenes
Network Manager
Pitbull Poker
Pitbull Partners

Hi Dave,

I have a few questions for you regarding the Onlinepoker66 players that are unable to play or cash out from their accounts. We have contacted 24/7 support to be told that they no longer support OP66 and to contact our moderators. Funnily enough they (our mods) can't get any answers from your end. I would like to know why I am unable to access my poker account via www.onlinepoker66.com. I understand that all my play chips have been converted over. Thank you for doing that without my permission. I also appreciate greatly the personal details you have obtained, also, without my permission. The problem lies in the fact that I care not to play for pitbull as it offers me nothing positive. I understand that you may assume, OP66 players will choose pitbull now after your team gave us no other choice but unfortunately your site isn't up to scratch as far as good competition and ethics go. I can only hope it takes little time for you and your team to realise there is no hope in converting any players from Onlinepoker66 as we've already found the # 1 poker site and are in no way interested in being forced to play at pitbull.
I look forward to your reply.

Hi Seskay69,

I see this is your first post on the 2+2 forums, so I want to be the first one to give you a warm welcome to this grand community.

Regarding OP66, first this is a matter that only involves the operator and us, and unfortunately the operator has done a few things that are frowned upon and we simply feel we don't want to be involved with that kind of business. As for their players, we have not turned them or convert them into Pitbull Poker, perhaps you say that because you can too access Pitbull Poker, but in fact it is a measure we took after OP66 advised they were simply leaving without the notice time required and in order to maintain a stream connection with the player data we simply stored the already existing data into our main servers (hence the access to PP but it is in no way our goal), this way we were not going to compromise your account information while OP66 was moving everything somewhere else. We could not contact every OP66 player to ask for permission otherwise it would be 2016 and we would still be contacting people. We simply secured the data because the procedure used by the owner of OP66 was not known or disclosed to us and therefore we took the necessary security measures to ensure your account would not be compromised at any level.

I believe this matter is left to the respective CEO's of each company as they are in conversations regarding the coming changes. I do appreciate you taking the time to come here and ask your questions and it is great you liked OP66 while it was on the Flash Poker Network, I surely hope you keep enjoying the games there and that the situation gets resolved pretty soon.

Cheers!

Dave Brenes
Network Manager
Pitbull Poker
Pitbull Partners

hi Dave
i have been at pitbull for over 3 years (i think)-i started back when the freerolls had a 200 max players. Its nice to see you answer peoples questions and addess there concerds.i never knew of this forum exsisted. . i've made about 6 deposites to pitbull (about $300.oo total) , i have almost 2,000 comp points,i made about 50-100 requsets for my t-shirt( to all addesses i could find on site.) ,before i stopped trying about 6-9 monthes ago.Do you think i'll ever see a t-shirt???,it cost me about $300.oo bucks ?? other than the t-shirt,the freerolls are great(im final table every day i play em' almost.)-this forum appers to be for many sites??
thanks, --,i'm , nanerpus ,at pitbull.


p.s. my address in my account is NOT current now.
happy to give ya my new one when my shirt is about to be sent

Hi,

I'm OnlinePoker66 manager, happy to see some replies from Dave here and I hope that will still the case in order to find the best answer for everyone concerned here.

Allowing our players to login through pitbullpoker with their OnlinePoker66 login without our agreement is not a way to protect them at all, I'll invite you to come and post on our own forum to explain that point here too because it does not sound really clear.
The major difference between a skin on a poker network and a simple affiliates system is a about data propriety, such point is not perfectly respected on your end and even if you were having a real good reason to turn off our system I don't see in which terms it could be a way to grab network's info for your own skin.

We have informed you months ago of our intention to switch to a new poker network due to numerous issues you perfectly know, luckily we have a forum and a community of players who can confirm that here but for such concern we have no more clear proof than you as emails can't be used as an evidence. We never asked for service termination and as written on our forum and forwarded to you we were planning to use your network for at least one month after the switch in order to offer the best possible setup and timeline for cashouts.
In addition we have asked since more than 2 months your new office phone number and address which never been forwarded to us.

At this time our main concern -even if it's really not the only one- is about finding the best way for our players to cashout, as you have turned off our support email and live chat chat access for our players can you at least confirm they will still be able to withdraw their money through your generous pitbullpoker access?
Even if termination of services happened yesterday we were seeing very uncommon cashouts delays since a few weeks yet, we have to ask for an instant answer for our players who need a clear confirmation they won't be the target of the actual issues.

Please understand I don't like to use a public forum to talk about such stories but we need to clarify our position : When it comes to our players and when we have absolutely no answer to our important emails since months and no other contact method we have to post here as it seems pushing things publicly is the only way to have a reply nowadays.

Guy

i'd like answers of why Pitbull is holding my personal information when i have not gave it to them.

i fully trust this information in the hands of onlinepoker66,but i am asking for Pitbull to delete all my personal information immediately and send me proof it has been done.

i have never ever gave Pitbull any of my personal info, and will seek legal advice if it is not deleted under the data protection act.

and also want answers of how it has came into your possesion

Hi Dave,
Thank you for replying to my post. I have a few concerns over your reply. As I am merely a player of poker, I know nothing about Operators and what their role is. I do however know about OP66 players that cannot cashout monies that is belonging to them. Funds that were only deposited into your network because of the large following the OP66 operator brought to your site. I would appreciate a solution to this concern as it will most certainly not go well for your site if people aren't confident about making deposits, if they are unable to withdraw. Seems it's not just OnlinePoker66 players that have cashout issues. Interesting.
If the operator from OP66 has done something that is 'frowned' upon, surely nothing to warrant ALL OP66 players being unable to play ANY form of poker unless we log into Pitbull. I know for a fact that I have been able to log into Pitbull site via my OP66 details for quite some time now. Therefore I must stress that this was not an action taken recently.
I would happily wait until 2016 if it meant the choice between having my details displayed for the world to see OR a more private alternative. Internet security is the BIGGEST problem currently and your site chooses to display such details. NO other poker site I have ever been to have displayed such details on a basic web page. Surely you can see the dangers in this? Or are you 100% comfortable knowing any hacker could obtain all your details? I have to add that your site hasn't ensured my security because the second I log in. All my details are there for the taking.
I whole heartedly agree with your final statement. Your CEO's SHOULD have left this between the two sites. Instead they cut OP66 off out of spite. No replies to our staff and no helpful information for players that are only interested in a game of poker with friends.
I wish I could say I enjoyed the flash poker network but since the change I haven't been able to play a game without having my laptop plugged into the power as it will turn off the second I open the lobby.

You seem like a man that aims to please. I hope you and your management team can overcome the bad feelings towards our moderators and just let us players play where we choose.

Dave please resond to our questions on the op forum. It is starting to look like you guys are ignoring us, considering we have been emailing you guys about this for weeks. Silence = guilt with this kind of stuff the next step for us will be to make a stink on here and with the various poker news sites.

REGARDING ONLINE POKER66

Well i would just like to add, that i am very saddened the way things seem to be turning out here. What you have to understand, is that there is a huge amount of very disappointed and angry players on op66 at the moment, receiving no positive feedback from your end, wandering what the devil is going on.

There are lots of others, besides myself who have money tied up here, kinda left in limbo as to whether we are actually going to receive a pay out or what. People upset about pitbull having access to their personal details and so forth.

I would also like to suggest that you take the time out to visit our onlinepoker66 forum and make yourself available to answer any questions, that management and some as paying customers are entiled to have answered, as looking at above posts, there does not seem to be many answers coming forward.

I do hope for all concerned, that an amicable solution can be reached in a fair way to all.



p.s I do hope to see you on our forum soon, will make interesting reading im sure....

patience08

OK, its been over 24 hours now, and you still have replied to me, or infact anyone else that has posted.

and i also know there are many,many,many people that are having serious problems cashing out due to the fact that you have "blocked" the support door to OP66 players,and also those who have been forced to try to cash out by logging into pitbull and still not getting there money.

PBdave's last activity on 2+2 was a few hours ago, so we know he is reading and not responding. Bountyhunter I wouldn't panic too much, pitbull has been horrible with cashout and support for years. They have always paid (so far).

Im disappointed to see, that no response has come from yourself yet Dave, considering your title states Pitbull Poker Customer Support, and part of your job consists of answering ppl's requests/ complaints etc on this forum.

I myself also noticed that you were online earlier today (uk time) and your current activity at that point was Re- Pitbull poker support i.e this thread. so you have in fact been reading the posts above, therefore

1. You have noted our concerns, and are awaiting information from somewhere to then let us in on whats happening.
(if this is the case, i would have thought a quick post from yourself to say you have seen the comments, and will come back to us soon with an update would have been appropriate there)

2. Or you are just plain and simply ignoring the problem/what has been written here
(which i hope is not the case)

I also left yourself a seperate email earier today, which again has not been answered..........

I do hope the next time i check in that i find a reply from yourself concerning my first post, shown above earlier today..

Thank you

Patience08

I DON'T GET IT Dave, you say:

if you allow players from OP66 to login into pitbullpoker that is a CONVERTION of players. This don't use to be in the past and, as you say, it is only from some days ago that you took it like a MEASURE.

Oh my God, Is there somebody that can explain me this kind of contradiction ???


I know why you haven't response here yet:

1) you never expect BlackLava to read this forum, and uncover a lie that you are saying

2) you have an indefensible position about our accounts getting steal into your skin.


Dave, you have to options:

1) never get back here, and confirm what we know about pitbullpoker

2) have a very very very good explanation, so good that you are re-thinking it since 24 hours ago (and counting).... of course Dave, you wasn't the person that decides to take the "MEASURE" about our OP66 accounts, you are the public representative of pitbullpoker. But I would like to see the response to this post from the decision maker at pitbullpoker, what the f**k does he/she have to say.....

I can't wait for OP66 to move to the new poker network, but for now I'm saying good bye to my money on this pitbullpoker network SCAM.....

PD: I have to open a 2plus2 account just to post my opinion on this issue, but I would like to see the same participation of Dave in our forum at onlinepoker66 (if you ever comeback with any response)

Dave,

I am yet another disgruntled OP66 player, whilst the reasons for your companys actions are none of my business what is my business is the fact that your website is holding my PERSONAL information, without my authorisation.

I have requested this information to be removed through your 24/7 "unhelpful" service and here is a copy of the conversation.

Derek .: Hello, nick! Welcome to Live Customer Support! How may I be of your assistance?
nick: hi, i am a Op66 member and it has come to my attention that my personal dtails are logged into your site. I would very much appreciate if you would delete these right away.
nick: hello?
Derek .: so you want to close the account
Derek .: ?
nick: yes.. please.. will my details also be deleted?
Derek .: no sir only the account closed
Derek .: we dont delete the information to avoid duplicated accounts
nick: There wont be duplicate accounts i can tell you that.. They are my PERSONAL details of which i never submitted to yourselves and therefore you have no right to hold them..
nick: also how can i have duplicate accounts if i want that one deleting?
Derek .: im sorry sir I can delete the account's information, but I can close it so far
nick: so you can delete the information? go ahead i will await confirmation.
Derek .: no sir I can close the account but NO delete
Derek .: mistype cant*
nick: That is unsatisfactory..

Please explain to me how it is possible to have multiple accounts when i want to DELETE the said account.? and we all know that dual accounts are checked by IP address and not personal details anyway..

I would like to direct you to HERE. You may find this useful in making your decision!!!

I would like you to delete the account, which i didnt open, and i would like confirmation that my details have been removed form your system.