They're not trying to fix it.

How much profit do you think is being made by the people using the hand histories/data?

350

Actually your credibility is under your own control to quite a large degree though not completely. For example you could work for a company that is transparent, honest and prompt in its communications. Or you could simply start by applying those principles yourself.

It's (presumably) not possible to see card info unless you are logged in as the particular player at the table because your server wouldn't send that part of the game info to someone who wasn't logged in as that player. Why does it send the other pieces of the game info to people who are not logged in as any of the players at the table?

Seriously, it's that simple. If you can't restrict info on betting, board cards etc. to 3 specific logged in players then why should we believe you can restrict info on hole cards to one specific player?

My main concerns are this, if you play enough of these games, and sit against someone who has purchased one of these datamining hand histories that have all your hands it can A) Potentially cost you up to 1 million dollar spin which Pokerstars sure as hell won't refund and B) Use the large collection of hand histories to use in other games, with potential for tens if not hundreds of thousands of dollars on the line in big tournaments. It's a BIG DEAL. Not only that but some ghosting that probably goes on I would assume a lot of the people doing this are in some sort of small community. The notion that taking away the viewers in the games would solve anything is like people calling the police on burglaries in the neighborhood. If the police decide to instruct the people to close their blinds doesn't change or solve what's happening.
So this is acknowledged as a serious problem, one that an official statement has been made. What refund policies are in place? What if I lost one of my two 1500$ spins to a person using datamining information? Tough luck? What if someone lost a million spin to a dataminer? Tough luck? Could have done more?

Quarter is over, can you provide a link as to the revised date, I can't find it anywhere, thank you

Dear Baard,

You covering up for decisions of Pokerstars (management) is pathetic. Seriously, even though I would like you to adequately reply to genuine issues there is no point in doing so. Your answers are merely "just good enough" so people don't instantly go ape****.

You were hoping to solve the spin and go issue in Q1 2016. Well, in case you hadn't noticed a month has passed by and you didn't feel the need to inform is of the "revised" date. The only reason you made that up is so you have enough time to make up some other nonsense to keep people from calling you out for what you are.

Oh and that last part is even more awesome.
It's only that I stopped playing on PS a while ago that I find this hilarious but it is actually sad.

You want to have fish observe the big multipliers so they fire up some more games. I understand that and it makes sense because it creates revenue. The problem is you haven't built in a safety just in case people start doing to those games what they've been doing a long time now; datamining.

Either you are incapable of stopping this, which would be pathetic, or you are simply unwilling. And by "you" I don't mean you personally. Either case isn't really a great selling point.

Please, for the love of god, stop degrading yourself and sell us these lies. It's disrespectful to your customers and frankly it makes you look like a puppet. There are other jobs you can pursue you know. Ones that don't require you to <fill in the blanks>.

Sincere

Pokerstars, do you have any refund policies in place for these games since all games are being datamined?
Do you have any detection methods to catch players using purchased hand histories? Or is your sole focus on the dataminers?
You stated you are trying to stop datamining chronologically, addressing zoom first, than spin and go, than other games. Is there a reason why you can't address issues simultaneously? Is it a matter of funding? Of man power? Of detection methods?
Do you feel over a year to address one specific kind of cheating is reasonable given your financial resources?
I am not trying to be smart, but literally, man is going to be going to a mission to Mars before you address datamining for spin & go games, than other games.

Yes, it sucks that Stars are evil now but it'll be much better for your sanity if you accept it.

They've not accidentally taken this path, you're not going to suddenly make them realise "holy crap, we're the bad guys aren't we?". Deep breath, perfect your eye-roll for future use and move on.

It's problem, but everyone is safe. Oxy Moron.

Pokerstars promised a resolution or at the least a revised date for datamining in 2015. What is the status on this? Thanks


Originally Posted by PokerStars Baard View Post
Hello,

We are aware that there are sites that collect data from all our games, and we are taking steps to prevent them from doing so. Unfortunately, this is not as easy as flipping a switch, but we have dealt with the issue in the Zoom games, and we expect that we will be able to roll out a solution for the Spin & Gos as well. We are hoping to do so in Q1 of 2016, though it is possible we will have to revise that date.

After the Spin & Go solution is in place, our other games will be covered as quickly as possible.

Thanks,
Baard

Where did they promise to do so in quarter 1?

I just see them saying they are hoping to do so

Anyone from Pokerstars care to show an ounce of honesty or transparency about this?

Imagine a crazy world where this issue caused Stars to lose money on each Spin that ran. Spins would be pulled immediately, the issue fixed and they'd be back online within a few days.

In the real world they don't care. Try to accept that, it sucks but it is what it is. If you could convince them that recs care about something like this they might take action, calling them out on their honesty/transparency won't get anywhere (they've made a conscious decision that ethics hinder profits).

I call

So baard, pokerstars, what are your plans going forward regarding datamining, quarter 1 is over. What is your revised date?.

The lack of honesty is appalling. Blank statements with hollow timelines and ineffective measures.#could have done more!

It's still happening. Worse now. By worse I mean average "viewers"

PokerStars Spin & Go Players Refunded Thousands of Dollars

played over 1000 and got nothing ?!

I have even emailed them a while back adressing this issue

This. Several posters have what seem to be simple solutions, yet PS does nothing. At least they issued refunds, pennies on the dollar of course.

The refunds are nothing to do with datamining, and very likely nothing to do with Spins for that matter.

is it still possible to observe spin and go at pokerstars or has something changed?