If OP doesn't get his money back it'll be interesting to see what Party does with the funds. I'm assuming quite a few players should be receiving a fair amount in refunds, if not and Party keep them to themselves then that's very shady indeed.

I know. You misunderstood my post.

yeah, I understand now what you mean. He mentioned that he was always closing Equilab, Flopzilla and Piosolver etc., but it might have happened that he forgot to close one of such apps. Stars in that case warn player not to use auxiliary soft while playing and they have list of soft allowed to use. Party didnt give any warn. they dont have specific list of programs allowed to use while playing.

He said on a russian forum, that there could have been one or two instances when he forgot to close PIO while playing. But when Ivan Demidov contacted PartyPoker on OP behalf, he was basically told that ban has nothing to do with that, and that they suspect a real AI help, not a running solver that you forgot to close.

also my 2 cents on the matter: I don't know OP, probably never played him, but been following the story on russian forums from the beginning and I think he did nothing wrong.

PP or any other pokerroom can't say why they ban bots and it's something I understand. Algorithms that security rely on must be secret, or war against bots will be lost in no time. But they need to figure out a process which will allow a legit player to prove himself if he was banned by mistake. I heard stars were asking some players to record a video of their play. Why they can't try that in this case? I don't understand.

he has some really weak stats for a bot

Maybe partypoker now bans players who run over EV? Otherwise I can't explain it. Graph
is pretty standard for human player: redline is downing constantly, and blueline is upping constantly too. No way that it was AI decisions(or maybe he used AI from 2006?). Keep up posting news how your case is going on.

Hi Guys,

I think it is very shameful of Party to do such actions. I do belive it is for better good - to fight with bots!

I became a Party Poker's victim last year myself.
Account blocked - no reason - no evidence - just being rude to me.
After lots of emails, following procedures (ecogra) and finally Gambling Commission they have called me just 1 day after I wrote to GC. Saying I can play if I want, that my account was just after closer watch, but not blocked at all.

Until this day there is no official appologies!!!
I do realize how all that kind of situations look like for normal players who was not victimized by a pokerroom like that. I would possibly think there need to be something about that if a serious pokerroom is doing such moves.
But I know how it looks like in practice. For sure they have blocked some bots - these nicknames are quite here. But how many guys are suffering because of these unprofessional actions? I don't know, but way too many for sure.

I really hope PP's officials will do something about that! If you don't know how to treat your customers well - you can watch PS - how they proceed.

Gl sl3ssie!

I don't know anything about OP but it's crazy how quick people are to assume guilt from things like keeping 60k online or responding in decent English while claiming not to be able to speak it fluently (this is very very common in Central/Eastern Europe also you can get quick help over Skype or something).

1)There is a war in Ukraine right now that makes keeping money there not so safe
2)In a lot of Central/Eastern European countries poker has either shady legal status or is just illegal. A lot of players don't cash out to their bank accounts to avoid trouble with their government
3)cost of living in those countries are low enough that it's very common that players don't cash out for months or years, especially if 2) applies

We got some reports about it from other players on Party. I find their (the site) attitude to be ridiculous. If they don't want Pio (or any other software) being run along with their client they could just drop us an email and that would be disallowed in the very next update. Of course our users can add party client to the list of software Pio won't run along with (the same way Stars and FTP are hardcoded). This is of course not our responsibility to follow all the sites ever changing pages long TOCs as our software don't interact with their clients in any way what so over.

For the record, the reason Stars wanted us to implement those measures is that Pio can be used to store ranges which are easily recalled. Needless to say I think any site having a policy of allowing HUDs but not allowing a calculator which can't be used in real time play is missing the boat but even then they could easily cut that problem by sending one email to us.

How is it going?

update?

Dear Ruslan,

Thank you for contacting Customer Service.

With reference to your email, please note that your account is closed for good due to violations of our terms and conditions. We have additionally seized any remaining funds on the accounts in question, which are now flagged and permanently barred from all of our brands.

They don't give me any explanation.... bla bla bla "security reason"

disgusting by them. Is there anything more you can do?

What the Hell going on???
During the last days I tried unsuccessfully to contact with PartyPoker support, but on February 22, I finally got an answer, which indicated a completely different reason for the ban of my account (initially, in the first answer, I was accused that I'm a BOT or using artificial intelligence). New reason was that i made chip-dumping.

Initially, the girl who contacted me and asked questions that do not relate to Chip Dumping, our conversation with the girl and her questions was not related at all to chip-dumping and disjoint with those accusations, which I presented on 22 February.

They asked me the following questions:
1) What is the reason of my long absence from the site, and then the resumption of the game
2) what software i use
3) at what limits I play
4) does my game changed in the last six months
None of the question, even indirectly, can not point to the fact that I was suspected of chip-dumping. None of the responses to them could not help the security team of PartyPoker to take the decision to close the account because chip-dumping. This proves the fact that the cause of the PartyPoker changed the reason of my account closure, is that they wrongfully banned me initially, but now they are trying to invent new reasons.
Also, no one mentioned other players involved, that is simply impossible in the case of chip-dumping. PartyPoker announced that they have iron proof of my guilt in the use of artificial intelligence, but now they change the ban reason, on their response i got on 22 February. Again, just one word, no specifics, no explanation.
All this just says that PartyPoker have no evidence of my guilt, that their accusations are groundless and far-fetched.

Are they fu****ng kidding me?

In all of that post, you didn't once say whether you were chip-dumping or not.

No, I never broke any rules!

i have PMed Lessu to take a closer look at OP's stats

s3lassie,

I'm quite busy with personal stuff at the moment but I've made all the relevant people at Party aware of this thread.

Regarding that last email you got from CS, I'm guessing it's a mistake made by the CS rep but you'll have to confirm that from them.

Lessu, So, maybe they made a mistake not only in this email? I'm sure that they made a mistake when banned my account. I wrote to them more than 3 times at last 5 days and asked again about the reason. But I haven't any reply from them

Hi Sl3ssie
I have personally been through the same issue as you exactly, and there is a bunch of cases like the one you are being through in the Spanish and Latin American comunnity, I personally got 8500€ robbed by Party poker. Same accusations as yours and never used any program besides the ones you also comment.
Spoke to the ecogra and they give the reason to Party poker, but still not a simple report telling me what have I done and no proof at all.

I believe all the regs affected for this issue should join together and hire some lawyers who can handle the issue properly.

We have a Skype group of some regs in the same situation as yours, I will send you my Skype details through direct message in order to fight together for this unfair case.

Bro they are the worst Scam on this plannet , IF the software crashes they Will give you the mistake , they are not There to accept their mistake , the Only thing i like about partypoker is that they have online chat service which other major website lack , otherwise i Will rekommend you to cash out and play live , so choose alternative ,

I want to be in your fight , i have video proves of their software cashes in the middle of a hand at cash game , plz worth 800usd and they never returned , i have snapshots , videos of their software misbehaving and buggy , they dont take the responsiblity as they say its a piece of software and can Missbehave ,
I Will provide Any video or screenshot to prove that , dont even dream that u Will get a refund in Any case , even IF u have video proves ? They Will just say that in our term and condition we take no responsibilty of software fully functional ,
Wtf ,

Beautiful , poetry , in , motion .

This is serious issue, and it doesnt deserve derailment but it reminds me of this vid, where arestee is the OP and party is the police. They just dont want to listen.

https://www.youtube.com/watch?v=pEsZkTTgydc

any updates on this?

The OP got everything back. Feel free to google translate from Russian http://forum.gipsyteam.ru/index.php?...0#entry5039942.

Party Poker reps and OP both came to Sochi to meet and to talk in person, and he was able to prove his innocence, Party poker has reopened his account and he got all the money back.