I have been a professional poker player since 2008. The last couple of years I have played mainly midstakes on PartyPoker (200NL-1000NL)
Since December 2016 my screenname on PartyPoker is 'jeffstrongman7'. Before that my screenname was 'float_your_boat' for about 2 years. Some of my nicknames before that: ‘LetitRide89’, ‘JE_SUIS_CHARLIE’, ‘FELIZ,NAVlDAD’, ‘Dmitri641’. I have played a ton against most of the 2+2 PartyPoker mid/high stakes regs.
About 6 weeks ago my PartyPoker account got blocked. At the time I had about €15.600 on my account. I was told 'Your account is currently undergoing a regular internal review. As soon as the review is completed, we will get back to you by e-mail.'
After not hearing anything for 5 days, a Party rep finally calls me and ask me all kind of random questions about my account and my poker play. What stakes do you play, how much % do you cbet, how does your play differ from the other players on the same stakes, how has your play changed in the last couple of years etc. After answering these questions they tell me they will call me back the next day.
The same happens the following day. They call me, and ask me some more questions: can you name some of the players you play with, what changes have you made in your strategy in the last 12 to 18 months. They say they have noticed that my play has changed significantly over that period and if I could tell them what these changes were and explain why I made these changes. Again after answering all of the questions they tell me that will contact me the next day.
On the third day they call me to inform me that they suspect I am using some kind of Artificial Intelligence, and that my account has been closed permanently and that my funds are being confiscated. I am completely shocked by these ridiculous allegations, and ask for more information about their so called research. They can't give me any specifics for security reasons. I tell them I will take a flight to Gibraltar on the same day, bring my computer with me, to demonstrate my play. I could easily prove that it’s me making all the decisions by myself. They deny this request.
Also I could point out dozens of sessions in the last couple of months where I have tilted heavily. This surely wouldn’t happen if I had some kind of bot making the decisions for me. They are not open for any discussion, and say that they have done their own research.
The only poker software I have used on PartyPoker is HM2 with NoteCaddy. This was before the anonymization of hand histories. After that I have only imported the played hands into HM2 after my sessions to review my results/analyze my play. Other than that I have used PokerStove, Flopzilla and PokerStrategy.com Equilab. Mostly off the tables to analyze/study my play. Maybe a handful of times I may have had one of these programs open during a session. None of these programs are prohibited as far as I know. I have also never used any kind of seating script or hand history converters.
After their last phone call I didn’t hear anything from PartyPoker for 3 weeks, despite sending multiple emails. Great professionalism and customer service eh? In my current HM2 database I have played 1,9 millions of hands on PartyPoker since February of 2013, and this is how you get treated after having done absolutely nothing wrong.
After 3 weeks of my emails being ignored by their management, I get this email: (I can't attach files yet, this is an img hosting site)
This is a graph of all of the hands on PartyPoker in my current HM2 database, since February of 2013:
This is a graph of the last 18 months on PartyPoker:
And to answer the first questions that may come up:
No, I am not a Russian bot. I am from the Netherlands.
I have played a bunch against Mayox, SmbSmbSmb, erikzamboer1, along many other 2+2ers of which I don’t know their nicknames here . I would like to request anyone who has played with me to support the fact that I am not a bot. This time I am being victimized, but it can happen to anyone of you playing on PartyPoker.
I would like to request Lessu, as he seems to be in touch with the relevant people at PartyPoker, to please help me out as well. I can provide any kind of stats about my play since Feb 2013, to prove that I am not a bot or using any kind of Artificial Intelligence. I have nothing to hide, and I want to prove my innocence.
PartyPoker can not just block innocent players and confiscate their funds without any further explanation. Like I said it can happen to any other 2+2 party regular out here. PartyPoker needs to get their sh*t together, apparently right now their security department is unable to distinguish real winning poker players from bots. THIS HAS TO STOP, or you might be the next victim. I strongly recommend players to not keep a lot of money on the site, or to stop playing on PartyPoker untill they sort out this mess.