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Pacific Poker / 888poker is still silently emptying idle accounts. Pacific Poker / 888poker is still silently emptying idle accounts.

11-17-2010 , 02:37 PM
Quote:
Originally Posted by Mike Haven

........ is that we cannot keep an open cash liability in our financials forever and we have all sorts of financial guidelines like anti money laundering we need to consider in our business. We are licensed to be a gaming operator, not a bank where we hold the funds forever. During normal gaming play we of course securely hold customers funds so they can be used in the poker play. So we need (and must have) a policy in which deters customers from leaving money with us without playing with it.
So none of these most very important things matter if you post a blind at microstakes twice a year?

lol the bs ppl come out with (and the pathetic GRA swallows).


and btw Ladbrokes doesn't do this and is under the same regulation
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-17-2010 , 04:16 PM
Quote:
Originally Posted by davmcg
So none of these most very important things matter if you post a blind at microstakes twice a year?

lol the bs ppl come out with (and the pathetic GRA swallows).


and btw Ladbrokes doesn't do this and is under the same regulation
Very good point.

And it doesn't matter if their customer was money-laundering as long as they suck all this dishonest money off into their coffers at 10% per month for ten months?
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-19-2010 , 08:53 PM
Quote:
Originally Posted by Jon G
PM me all the details.
I cant PM because I am new here.
You can email me at overbored@hotmail.com
my name on 888 is "saab99"

I have talked a lot with the 888 support and they just tell me that I have agreed to the "terms and conditions". nothing they can do about it...

maybe if i write this I can PM....

didnt work... how about this?

not that either. I try with some other thread...

Last edited by Mike Haven; 11-19-2010 at 10:46 PM. Reason: 4 posts merged
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-20-2010 , 12:10 AM
Thanks, OP, for the heads up.

Quote:
Originally Posted by Mike Haven
Everyone happy with this?
Not at all. This "policy" is ridiculous no matter what lame excuse they come up with. An uncapped 10% fee is absolutely unproportional.

Because of this thread I checked my Littlewoods(Pacific skin) account that has more than 5k GBP in it. I haven't played there since before the summer. No money has been deducted yet.

Littlewoods has the same T&C clause:
"Should you fail to use your account for six months your account will be considered a "dormant account". The six-month period will run from the date of your last login to your account. In the case of a dormant account, the Company will levy a monthly administration fee at a rate of 10% of the balance in the account on the date that it became dormant. "
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-21-2010 , 10:34 AM
Quote:
Originally Posted by teddyFBI
his words were literally: "If you log in, everything will be fine; if you don't, then bye-bye money.".
Quote:
Originally Posted by Mike Haven
I want to point out that before any deduction of funds from an inactive account (6 months without logging in) . And all they need to do to become active is again is login and play a hand. It takes 1 min to login and play a hand - and then the player is considered active.

all a customer needs to do is login in that period and this is never an issue. They can login once and a new 6 months starts,
wtf witch is it? Is it simply "log in" or is it "log in and play a hand"? Or, are they going to tell you exactly witch after the fact, say, to a person who has logged in once every 6 months.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-22-2010 , 04:13 AM
Quote:
Originally Posted by teddyFBI
Just grunching, altho I think I get the gist of this thread.

My own experience...about 8 months ago I got a phone call from a very gruff Pacific representative. I hadn't played there in a few months, but still had around 20K online.

He very bluntly told me that if I didn't log in regularly (he may have said i had to PLAY, but I'm not sure...pretty sure he just said 'log in'), then they would simply take my 20K balance and not return it. As surprising as it was to hear that, I was even more taken aback by his tone...his words were literally: "If you log in, everything will be fine; if you don't, then bye-bye money.". Anyway, I logged in that day and withdrew it all.
Quote:
Originally Posted by Nofx Fan
wtf witch is it? Is it simply "log in" or is it "log in and play a hand"? Or, are they going to tell you exactly witch after the fact, say, to a person who has logged in once every 6 months.
Come on, now: I clearly wrote in my post (re-copied above) that I only THOUGHT he said I just had to log in but that he MAY have said I actually had to play...so there's no real inconsistency there...completely possible he said "play", as I more than made clear.

But still: complete joke of a reply:

1) As already mentioned, why is all the 'security' stuff moot if I log in and play a $0.01 / $0.02 microstakes hand every 5.5 months?

2) Why don't other operators have an uncapped 10% penalty??

3) And you wrote:
Quote:
We are licensed to be a gaming operator, not a bank where we hold the funds forever.
Fair enough >> so just cash the player's entire balance out to his preferred cashout method after 6 months. What possible rationale is there to just palm it for 888???? You write also that you need "a policy which deters customers from leaving money with us without playing with it." You don't think you can come up with a deterrent that's a smidge more proportional??
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-22-2010 , 05:45 AM
teddyFBI,

"Now the reason we need to do this (and like a lot of other operators by the way, especially all the ones with same licensing we have), is that we cannot keep an open cash liability in our financials forever ..."

Can't you read?

They need to confiscate resting players' money because six months is "forever" on the internet.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-22-2010 , 06:55 AM
Teddy I wasn't challenging your post, I was pointing out the inconsistencies of the rep's statements. In Mike's reply it says both log in and log in and play. Witch is it?

This is all after they have stated that they weren't doing this anymore, so regardless of what they are saying now, they were telling 2+2'ers that they only need to write into support to get a refund but during that time they were still taking everyone's money, including a couple 2+2'ers that wrote in.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-22-2010 , 07:16 AM

Last edited by Bobo Fett; 11-22-2010 at 07:16 AM. Reason: Which witch?
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-22-2010 , 07:30 AM
lol
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-22-2010 , 01:32 PM
Quote:
Originally Posted by saab99
I cant PM because I am new here.
You can email me at overbored@hotmail.com
my name on 888 is "saab99"
I have forwarded this.

I don't know what will happen, or if what Yuv wrote about refunds still applies. All I can do right now is put you in touch with someone higher up than the first line of support.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
11-23-2010 , 05:41 AM
Thank you
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
12-22-2010 , 11:14 PM
I got 70% back. Asked if it was because of "Jon G" but they didnt answer. They just wrote:

...your satisfaction is our top priority and as an exceptional gesture of goodwill, we have credited 70% of the deducted fees while your account was dormant back to your bankroll.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
12-23-2010 , 10:03 AM
giving back 70% of stolen money is a "gesture of good will" these days lol

gfys 888. good luck competing with anyone.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
12-23-2010 , 10:10 AM
exceptional gesture of good will
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
12-23-2010 , 10:12 AM
Yea, and this is one of those clear cut cases of "I wonder about the people that don't know about this forum".

It looks as though saab99 signed up just for this. So if he doesn't know about this thread etc I guess he's screwed.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
12-26-2010 , 02:59 PM
And this is why I will never play Pacific / 888 again.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
01-07-2011 , 12:48 PM
This site is still using this practice but what is even worse they now allow colluders too keep playing on the site!

One of there managers even admitted in a thread about collusion that they dont have a policy too deal with colluders!

Fraud is rife and they do nothing too prevent it!

On the plus side the players who are colluding are brainless and so easy too spot them.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
01-07-2011 , 03:04 PM
Quote:
Originally Posted by d0gstar1

One of there managers even admitted in a thread about collusion that they dont have a policy too deal with colluders!
link?
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
01-07-2011 , 03:17 PM
Quote:
Originally Posted by moomies
link?
Not sure how 2 put up link and im not allowed too add attachment.
maybe you could go too 888poker forum,thread colluders and the managers names is gareth and link it for me please.

cheers

*

Edit/MH: http://forumserver.twoplustwo.com/28...policy-954643/

Last edited by Mike Haven; 01-10-2011 at 11:24 AM.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
01-09-2011 , 07:46 PM
I will bump this every few months till 888poker change there policy!

Could be a very long time!
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
01-17-2011 , 06:58 PM
First time posting on here.
This dormant account has just affected me.
Basically had $500+ in my account but hadn't accesed it in a year.
When I accessed total bankroll down to $142.42!!
I've had my money stolen in this manner $400+... I see this like many here as stealing!
I have highlighted this link in my email to them requesting a full refund.
I'll let you all know how I get on.

Also, if possible would any members be happy to back me on this unjustifiable issue?
If I need help.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
01-17-2011 , 09:09 PM
emmett77,

Don't know if you used support@888poker but you will likely have more success with manager@888poker.com
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
01-20-2011 , 06:20 PM
Thanks, I'll try this now. Haven't had any response as yet.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
01-21-2011 , 01:38 PM
Quote:
Originally Posted by emmett77
Thanks, I'll try this now. Haven't had any response as yet.
Give it 2-3 days emmett for a reply which is 888s usual time to reply.

Im sure there is a post either on this thread or the one on 888 forum which says you will be reimbursed if you contact them(this has only been the case if you mention posting your complaint on here,if they dont know you have posted on here they will send you a preprepared e-mail saying basically your not getting money back and this is the final decision which it aint.)

Good luck
Pacific Poker / 888poker is still silently emptying idle accounts. Quote

      
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