***Official True Poker Support Thread***

[TheRaiderr]

Originally Posted by Ameen Bahar

I think you are just being difficult. Our money is safe and segregated. If it were not, we would not be able to withdraw & deposit freely like we can/do, plain and simple.

How is he. The rep has clearly side stepped the question. It is a simple and reasonble question. You drawing conclusions the way you are is totally stupid. You have no evidence at all it is segregated. You really need to retract your statements as you are giving people a false sense of security when you have no idea if they are or aren't.

Originally Posted by TruePoker Rep

I will not go into our corporate structure you will just have to look at the facts:
1. currently our payouts are faster than most.
2. when we had our run in with the doj no player funds were affected.
ty I hope this is good enough.I will nor comment on the subject again.

I think your responses make it totally obvious they are co-mingled. It is a shame you can't just say. Your comments just make you look shady IMO. You should at least admit they aren't segregated.

Just because you survived the doj might of just meant no/insignifcant accounts were seized, not that funds in Truepoker are any safer.

Originally Posted by TiltTheTilt

In fact I'm not being difficult and not trying to be. I believe it's naive to assume player funds are segregated based off the ability to Cashout and Deposit. If players are considering putting money on a site, I think it's not to much to receive a simple yes or no answer from the site rep.

Seriously not trying to be difficult at all.

This is why it is important to a player. It is actually rare for this to happen. From what I gather a site comingled player funds with operating funds unless stated otherwise.

FTP gave similar assurances to this rep while skirting around segregated, and look where it left a lot of people?


Honestly I think the rep's attempts to answer the question, while avoiding the question is actually worse than totally ignoring the question. Like we should just believe his BS propoganda.

[Mustbeblufin]

Originally Posted by TiltTheTilt

If you don't want to answer, that's fine. I don't see how answering if player funds are segregated would risk any kind of Blue Monday situation. Nobody is asking for specific bank accounts, balances, or anything close to that. They are only asking if player funds are in seperate accounts then True Poker's operating funds.

This is VERY important to players as this is one of the main reasons Full Tilt is yet to pay US players. Since they co-mingled player funds with their corporate funds, they are still frozen and they are still trying to sort the entire mess out.

On the flip side, this is said to be one of the reasons that Poker Stars was able to pay players back so quickly. Since they held player funds in segregated accounts, they could not be seized.

I don't have the specifics and if you are not willing to answer the question, that is fine. Some people saying that it could result in another Black Friday, Blue Monday, or anything: Please explain?

FWIW, if it would put the room and players at risk, I would never expect an answer. Also, many other rooms openly advertise that they segregate player funds and some of the best Gaming License is the industry actually require this.Thanks!

The main reason Tilt faces a shortfall is because they were crediting player accounts for e-check deposits when they did not have a processor for them so they never actually collected the cash.

[Thrash370]

Originally Posted by TheRaiderr

How is he. The rep has clearly side stepped the question. It is a simple and reasonble question. You drawing conclusions the way you are is totally stupid. You have no evidence at all it is segregated. You really need to retract your statements as you are giving people a false sense of security when you have no idea if they are or aren't.



I think your responses make it totally obvious they are co-mingled. It is a shame you can't just say. Your comments just make you look shady IMO. You should at least admit they aren't segregated.

Just because you survived the doj might of just meant no/insignifcant accounts were seized, not that funds in Truepoker are any safer.



This is why it is important to a player. It is actually rare for this to happen. From what I gather a site comingled player funds with operating funds unless stated otherwise.

FTP gave similar assurances to this rep while skirting around segregated, and look where it left a lot of people?


Honestly I think the rep's attempts to answer the question, while avoiding the question is actually worse than totally ignoring the question. Like we should just believe his BS propoganda.

Would it have made you feel better if the rep said funds were 100% segregated? What if this wasn't true?

Ultimately regardless of what the rep says it could be true or untrue and you just have to make a determination for yourself whether you trust a site or not. Saying funds are 100% safe is just as good as saying funds are 100% segregated as they aren't going to walk you into fort knox to show you all the gold is there.

Sure it would be nice if they were able to say all funds were segregated and the rep should be asking higher ups for permission to release this info but I'm betting there is a complex structure there with the way the Yahatay network is propped up by their sportsbooks.

[TiltTheTilt]

Originally Posted by Thrash370

Would it have made you feel better if the rep said funds were 100% segregated? What if this wasn't true?

Ultimately regardless of what the rep says it could be true or untrue and you just have to make a determination for yourself whether you trust a site or not. Saying funds are 100% safe is just as good as saying funds are 100% segregated as they aren't going to walk you into fort knox to show you all the gold is there.

Sure it would be nice if they were able to say all funds were segregated and the rep should be asking higher ups for permission to release this info but I'm betting there is a complex structure there with the way the Yahatay network is propped up by their sportsbooks.

These are valid points. I want to add that I was only trying to make the following points:

-Answering a simple Yes or No to the question should not open them to any further risk
-I do believe players have a right to receive an answer on this question
-Players should not assume that the ability to process Deposits and Cashouts mean that any poker site has segregated funds

On top of those points, I wanted to make sure the rep understood the original question that another poster asked and give a little explanation on why it is so important to some players.

I play on True Poker, and will continue to do so. I have recently referred players to True Poker and will continue to do that also because of their fast Cashouts compared to other US sites. Like you said, the rep could have answered and it basically wouldn't mean much to some players. In the end, every room is a risk and the players have to decide whether to take that risk.

[TheRaiderr]

Originally Posted by Thrash370

Would it have made you feel better if the rep said funds were 100% segregated? What if this wasn't true?

Ultimately regardless of what the rep says it could be true or untrue and you just have to make a determination for yourself whether you trust a site or not. Saying funds are 100% safe is just as good as saying funds are 100% segregated as they aren't going to walk you into fort knox to show you all the gold is there.

Sure it would be nice if they were able to say all funds were segregated and the rep should be asking higher ups for permission to release this info but I'm betting there is a complex structure there with the way the Yahatay network is propped up by their sportsbooks.

I agree there are issues, but I think his attitude and the way it was handled was very poor.

However if he could point to a term and condition or licence condition that would certainly give more weight.

I know some sites put this sort of things in terms and conditions.

[Mike Haven]

TheRaiderr

You have made your point. (Over and over, again.) Please move on.

It seems fairly obvious to me, and probably most other readers, that TruePoker does not keep their customers' funds in a separate and safe Clients Account, and, in effect, this means that they probably use their customers' money to run their business.

To continue to support them, you just need to believe that they are honest, and that they don't spend more on their business than the amount of profit they generate by the rake; or, that their business will get to that financial position before it fails and they are left with a shortfall and unable to pay back all their customers' funds.

*

Edit: See http://forumserver.twoplustwo.com/sh...7&postcount=58

[Slappz]

Can you change the blind structure of your "super turbo" tournaments. They are very slow.

[Slappz]

Originally Posted by Slappz

Can you change the blind structure of your "super turbo" tournaments. They are very slow.

I just looked up the blind structure for the 9max SNG (normal / turbo / super turbo) - they are all the exact same! 6 minute increases in blinds, same structure.

[TruePoker Rep]

Originally Posted by Slappz

Can you change the blind structure of your "super turbo" tournaments. They are very slow.

Oddly enough I did not put this in "the good bad and the ugly"
however you are right not the best SNG structures.....
However by the end of the week I will post the new structures here
Thank you for your input keep it coming.
PS
We are considering doing a Final table "feel" where the blinds start at 5 k 10 k 500 antes with 500k starting chips for some SNG's any thoughts there?

[Thrash370]

Originally Posted by TruePoker Rep

Oddly enough I did not put this in "the good bad and the ugly"
however you are right not the best SNG structures.....
However by the end of the week I will post the new structures here
Thank you for your input keep it coming.
PS
We are considering doing a Final table "feel" where the blinds start at 5 k 10 k 500 antes with 500k starting chips for some SNG's any thoughts there?

that means the second level is 10k/20k which means if you don't chip up at all you'd be at 25 bbs by the second level which most people won't care much for.

[TruePoker Rep]

Originally Posted by Thrash370

that means the second level is 10k/20k which means if you don't chip up at all you'd be at 25 bbs by the second level which most people won't care much for.

I was looking at a more gradual structure like 5k/10/500 to 6k12k/600 to 7.5k/15/k750 then 10k/20k/1k
and this is off the top of my head I would have to work with my guys to make sure it works and not replacing a bunch of SNG'S with this structure just having a few new ones.
My thought is there is not a bunch of ways to get final table experience and this might help get those BIG chip jitters out of the way.

[Ameen Bahar]

Forget that stuff can I get a resizable lobby & tourny lobby? Can I get a value for my FPP's?

[TruePoker Rep]

Originally Posted by Mike Haven

TheRaiderr

You have made your point. (Over and over, again.) Please move on.

It seems fairly obvious to me, and probably most other readers, that TruePoker does not keep their customers' funds in a separate and safe Clients Account, and, in effect, this means that they probably use their customers' money to run their business.

To continue to support them, you just need to believe that they are honest, and that they don't spend more on their business than the amount of profit they generate by the rake; or, that their business will get to that financial position before it fails and they are left with a shortfall and unable to pay back all their customers' funds.

I can assure you that we are honest, that our monthly business costs are below our monthly profit, and that all clients funds could and would be repaid promptly upon request

[TruePoker Rep]

Originally Posted by Ameen Bahar

Forget that stuff can I get a resizable lobby & tourny lobby? Can I get a value for my FPP's?

Re sizable tournament lobby gonna be awhile....Sorry but it is on the list.

Early next week at the latest we will offer points for cash and tournaments and sit n goes for points you will find all the info in the "Rewards" tab in the client It will start fairly basic and we will build on it from there.
Hope this helps.

[Lewdog]

Rakeback any time soon for the first half of June?