** Official ** PokerStars Check Problems Thread

[txdome]

I'm getting a check in the mail tomorrow or saturday, should I trash it or try to cash it. Any stars reps reading?

[gambolian]

cashed a $1500 check from FTP yesterday, got an email today saying it will bounce and that the money has been credited back to my account. NOW THE ****ING PIECE OF **** SOFTWARE WONT LET ME CASHOUT IT JUST SAYS VERIFYING ACCOUNT FOR ****ING 20 HOURS

now my bank probably thinks im trying to scam them or something. sigh i had a buddy where he cashed a bad check and he had credit problems for years.

i am on unbelievable monkey tilt right now

[Scary_Tiger]

Originally Posted by gambolian

now my bank probably thinks im trying to scam them or something. sigh i had a buddy where he cashed a bad check and he had credit problems for years.

Yeah, it's really bad for me, because I deposited a bad 5k$ check on Tuesday morning, and then Tuesday afternoon I withdrew 5k$ in cash.

[gambolian]

Originally Posted by Scary_Tiger

Yeah, it's really bad for me, because I deposited a bad 5k$ check on Tuesday morning, and then Tuesday afternoon I withdrew 5k$ in cash.

they give you a 150 for "being sorry" too?

[Scary_Tiger]

Originally Posted by gambolian

they give you a 150 for "being sorry" too?

200$

[Six Finger Nate]

Well it happened to me too.

I cashed a $4200 check at my local casino who has always done it in the past for me. They just called me and said the check said "return to sender".

Must mean that it isn't where we are cashing it that is denying it, it must be the bank where it originiated.

Still awaiting a response from Stars.

I think I'm gonna be sick.

[Mitch Evans]

Originally Posted by gambolian

now my bank probably thinks im trying to scam them or something. sigh i had a buddy where he cashed a bad check and he had credit problems for years.

Maybe for writing a bad check, but not for cashing one. Besides, all of these are "return to sender" and not NSF checks. The problem, though, is now your bank is possibly going to make you wait longer for your checks to clear since you've had an incident.

[gambolian]

Originally Posted by Mitch Evans

Maybe for writing a bad check, but not for cashing one. Besides, all of these are "return to sender" and not NSF checks. The problem, though, is now your bank is possibly going to make you wait longer for your checks to clear since you've had an incident.

what does NSF check stand for?

[wufwugy]

non sufficient funds

[gambolian]

oh ok

so does anyone have any idea exactly what happened to the payment processor??

[pdoran10]

After asking a lot of questions and talking to customer service reps today, I was told over the phone by Wells Fargo customer support that the source account for my PokerStars check (that they wouldn't deposit and are returning) was frozen because of a pending legal issue. They said there was a "lien" on the source account.

[gambolian]

Originally Posted by pdoran10

After asking a lot of questions and talking to customer service reps today, I was told over the phone by Wells Fargo customer support that the source account for my PokerStars check (that they wouldn't deposit and are returning) was frozen because of a pending legal issue. They said there was a "lien" on the source account.

great, that was a good check processor too.

Our checks will probably be coming from a mom n pop local bank in Zimbabwe now or something slow as hell

[pdoran10]

Here is my response from Stars that I got about 4 hours after emailing support:

Hello Patrick,

Thank you for your email.

We have initiated an investigation with our processors on this issue. We
will inform you accordingly as soon as we hear back from them. This process
may take a few business days, so I thank you in advance for your patience
while this is looked into.

Please accept our apologies for any inconvenience caused and rest assured
that this is not a common problem, and hundreds of checks are deposited by
our players every day.

In the meantime please do not hesitate to contact us if you require any
further assistance.


Best Regards,

David S
PokerStars Payment Services

[LuckySOB]

Originally Posted by gambolian

oh ok

so does anyone have any idea exactly what happened to the payment processor??

More interested in the outcome of your avatar.

[GootRuck]

Originally Posted by gambolian

cashed a $1500 check from FTP yesterday, got an email today saying it will bounce and that the money has been credited back to my account. NOW THE ****ING PIECE OF **** SOFTWARE WONT LET ME CASHOUT IT JUST SAYS VERIFYING ACCOUNT FOR ****ING 20 HOURS

now my bank probably thinks im trying to scam them or something. sigh i had a buddy where he cashed a bad check and he had credit problems for years.

lol cashing a check has nothing to do with your credit score. I work for a bank trust me lol