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Old 11-04-2010, 07:01 PM   #101
zedveron
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Re: PartyPoker October Release

umm they just wound back the tournaments to where they were 2 hours ago and resumed play ... too bad if people gave up on waiting i guess? wtf is party doing? doubt i will play there any more.
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Old 11-04-2010, 07:08 PM   #102
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Re: PartyPoker October Release

I managed to connect to two tables, that I'm playing at now, but can't open any other tables.
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Old 11-04-2010, 07:11 PM   #103
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Re: PartyPoker October Release

lol one of my tables is paused, the other one says they're waiting for all tables to finish before going on break. <3 Party
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Old 11-04-2010, 08:04 PM   #104
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Re: PartyPoker October Release

Any plans to give us a free day on the Gladiator promo requirements since we couldn't play today?

Juk
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Old 11-04-2010, 08:16 PM   #105
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Re: PartyPoker October Release

Quote:
Originally Posted by jukofyork View Post
Any plans to give us a free day on the Gladiator promo requirements since we couldn't play today?

Juk
Yeah, this should be the min compensation. Hopefully....
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Old 11-05-2010, 02:57 AM   #106
MrSerious
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Re: PartyPoker October Release

Guys, Im not getting a refund for the $55 crazy stack and $8 8kspd rebuy on Nov. 4th. After their server problem, I couldn't join table.
This is pretty ridiculous...
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Old 11-05-2010, 04:07 AM   #107
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Re: PartyPoker October Release

you didnt know their server problems are your/your ISPs problem?
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Old 11-05-2010, 05:24 AM   #108
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Re: PartyPoker October Release

Quote:
Originally Posted by bazooka87 View Post
Yeah, in the 109 10k there were 46 left when it went down, there's now 44 and some guy has 80k chips, 2nd has 28k.
I was also in this one and the $99 $30k

I emailed Party and they directed me to the Disconnection T&Cs however I have now seen that this tourney was played to a close? It must have restarted 2 hours after the server went down. I've checked P5s and OPR and the tourneys have tracked and prizepools distributed.

In the $109 it seemed that there was about 40odd players still in when it disconnected and when it re-connected everyone bar 8ish players were sat out. Therefore they could just raise every hand and steal the blinds I've sent another email to Party this morning so will post if it's anything of interest.
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Old 11-06-2010, 04:12 AM   #109
Mustardgas
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Re: PartyPoker October Release

Stupid question: sometimes players have some rounded thing top of their screenname box, what is that?
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Old 11-06-2010, 07:25 AM   #110
Ecno
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Re: PartyPoker October Release

Thank you for contacting Customer Service.





Please note, I do apologise once again for the inconvenience that has occurred. Indeed there were some technical difficulties and some of the tournaments were affected. I have checked and according to the records you were indeed disconnected from the tournament in question - $10K Gtd50/5.





I will have to contact our technical department for further assistance. Due to that, I'd kindly ask you for you patience. It will be highly appreciated.





If you have any questions please do not hesitate to contact us any time you wish.





Thank you for choosing us as your online gaming site.
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Old 11-06-2010, 07:38 AM   #111
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Re: PartyPoker October Release

Quote:
Originally Posted by Mustardgas View Post
Stupid question: sometimes players have some rounded thing top of their screenname box, what is that?
Their chat is muted.
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Old 11-06-2010, 10:11 AM   #112
Mustardgas
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Re: PartyPoker October Release

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Originally Posted by HighSteaks View Post
Their chat is muted.
Ok, thanks!
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Old 11-06-2010, 04:59 PM   #113
Nash_equilibria
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Unhappy Re: PartyPoker October Release

Anybody else keep getting disconnection messages in SOME tables? This is around the same time as the problem two days ago. Is it the peak time for PartyPoker?
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Old 11-06-2010, 05:47 PM   #114
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Re: PartyPoker October Release

Quote:
Originally Posted by Nash_equilibria View Post
Anybody else keep getting disconnection messages in SOME tables? This is around the same time as the problem two days ago. Is it the peak time for PartyPoker?
All has been fine tonight for me (so far).

Juk
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Old 11-07-2010, 09:06 AM   #115
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Re: PartyPoker October Release

i had the problem with the incomplete hand histories again today, lost about 60 hands.
as far as i can see it always occurs when a certain player sits at the table with me, seems like the party software can't handle that screen name.
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Old 11-07-2010, 09:22 AM   #116
Jos
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Re: PartyPoker October Release

Wow .. i was just about to deposit for the first time in years on Party ..

I might just hold onto that thought for a while
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Old 11-07-2010, 04:16 PM   #117
zedveron
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Re: PartyPoker October Release

I can't believe they didn't cancel the tournaments after the 2 hour disconnects, when half the field had given up and gone to bed or just closed the client after waiting an hour etc etc. I sent an email the day after it happened and they didn't reply, so I just re-sent it saying that I wouldn't be playing on the site until this is resolved. This is extremely unprofessional by Party!
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Old 11-07-2010, 05:10 PM   #118
zedveron
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Re: PartyPoker October Release

Half an hour after sending above-mentioned email, now that's more like it:

"Thank you for contacting us.


I would like to apologize for the inconvenience we have caused with the technical issues on our end. Our respective department is investigating the affected tables and you will be compensated for the $ 30K Gtd Super Thursday tournament. Our respective department will add freeroll entry for the same tournament as soon as possible, so you can use it for the tournament next Thursday. You will have to register manually for the tournament using the freeroll entry. Regarding the second game, please be kindly informed that we have no information provided from our respective department. Please give us more time so we can further investigate the games.

In case you have any further queries, please do not hesitate to contact us. We will be more than happy to help you.



Thank you for choosing us as your online gaming site!


Kind Regards,
Boyan,
Customer Service Team."
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Old 11-10-2010, 05:24 PM   #119
YouSureSir
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Re: PartyPoker October Release

party rep:

-Could you please give us an update for when you are going to make a filter to filter out 20bb tables?
-Also there are still waitlist issues. Been waitlist issues for years. I think the waitlist just needs to be redesigned because for a simple thing there are some major bugs with it. Don't know how many times I've been able to jump ahead of the waitlist or how many times i've been taken to a table and told that i cant sit because i'm not first on the list... So i have to remove myself from the list and re-add to the end of it.

Thanks a lot
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Old 11-13-2010, 02:57 PM   #120
pasita
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Re: PartyPoker October Release

I suppose I would have heard of it, but:
Any one else seen a hand where the community cards are invisible? I was waiting for flop in a hand, and the cards didn't show up. Luckily I had "show hands strength" telling me what I had...

So I sat out after that. Opened another table (didn't sit in), same thing.

Tried killing all of my PT3 processes just to make sure it's not the HUD that'd doing something, no difference. Rebooting Party client helped.

Oh yeah, when closing the client, it says something went wrong and wants to send a log... except that sending failed ("out of memory"). My PC surely wasn't out of memory.
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Old 11-13-2010, 03:03 PM   #121
Ecno
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Re: PartyPoker October Release

1. Still waiting on the refund. Emailed them the other day to ask about said they were still working on it.

2. I just looked at the cashout screen and there's a £1.50 withdrawl fee to Visa Debit and a fee for every other option I can use. This is a ****ing disgrace. I think I'm just going to withdraw all at once and move elsewhere.

PartyPoker is a joke.
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Old 11-14-2010, 04:26 PM   #122
purplecard
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Re: PartyPoker October Release

Quote:
Originally Posted by pasita View Post
I suppose I would have heard of it, but:
Any one else seen a hand where the community cards are invisible? I was waiting for flop in a hand, and the cards didn't show up. Luckily I had "show hands strength" telling me what I had...

So I sat out after that. Opened another table (didn't sit in), same thing.

Tried killing all of my PT3 processes just to make sure it's not the HUD that'd doing something, no difference. Rebooting Party client helped.

Oh yeah, when closing the client, it says something went wrong and wants to send a log... except that sending failed ("out of memory"). My PC surely wasn't out of memory.
+1
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Old 11-15-2010, 06:11 AM   #123
Party_Rep
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Re: PartyPoker October Release

Quote:
Originally Posted by pasita View Post
I suppose I would have heard of it, but:
Any one else seen a hand where the community cards are invisible? I was waiting for flop in a hand, and the cards didn't show up. Luckily I had "show hands strength" telling me what I had...

So I sat out after that. Opened another table (didn't sit in), same thing.

Tried killing all of my PT3 processes just to make sure it's not the HUD that'd doing something, no difference. Rebooting Party client helped.

Oh yeah, when closing the client, it says something went wrong and wants to send a log... except that sending failed ("out of memory"). My PC surely wasn't out of memory.
Can you please send me more details on this issue (account name, hand number, screenshot of the error message) so that we can investigate?
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Old 11-15-2010, 08:48 AM   #124
pasita
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Re: PartyPoker October Release

I've sent screenshots and more details to party support (KMM15110113I15977L0KM).
I'd urge others do the same (I assume the +1 meant I'm not alone with this)... I mean, Annette won a tourney without looking at her hole cards, but without community cards, it's getting a bit too difficult.
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Old 11-15-2010, 04:09 PM   #125
purplecard
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Re: PartyPoker October Release

Quote:
Originally Posted by pasita View Post
I've sent screenshots and more details to party support (KMM15110113I15977L0KM).
I'd urge others do the same (I assume the +1 meant I'm not alone with this)... I mean, Annette won a tourney without looking at her hole cards, but without community cards, it's getting a bit too difficult.
I play on more than 10 tables and open/close many others when I play and after 2 hours I getting a popup "game table" "out of memory". I have to restart the client and I can play for 2 hours again.
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