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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

05-26-2017 , 08:22 AM
Hey y'all. I experienced a very strange and worrying bug today and wonder if anyone else might have encountered it (got the usual 'it's probably your fault, we cant repay you as a showdown wasn't seen etcetc' response from CS).

I was playing cash tables, and also ff tables. I left a regular table to come back and reseat myself better (get pos on a fish) and started playing a big pot. On the turn, as soon as I bet, the table disappeared. I found the table in the lobby, opened it again from the lobby, and yes I wasn't sat there anymore. So my hand was automucked. Pretty costly and very frustrating.

All other tables were playing out as normal; it was only the table which I left and came back that suddenly closed on me.

Any thoughts as to why this might have happened?

Cheers
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05-26-2017 , 08:24 AM
Quote:
Originally Posted by Ist Das Crazyboi
Hey y'all. I experienced a very strange and worrying bug today and wonder if anyone else might have encountered it (got the usual 'it's probably your fault, we cant repay you as a showdown wasn't seen etcetc' response from CS).

I was playing cash tables, and also ff tables. I left a regular table to come back and reseat myself better (get pos on a fish) and started playing a big pot. On the turn, as soon as I bet, the table disappeared. I found the table in the lobby, opened it again from the lobby, and yes I wasn't sat there anymore. So my hand was automucked. Pretty costly and very frustrating.

All other tables were playing out as normal; it was only the table which I left and came back that suddenly closed on me.

Any thoughts as to why this might have happened?

Cheers
you got timed out on that table, its a feature implemented exactly to prevent changing seat
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 08:28 AM
Timed out? Might need that one explained to me. Why would the software allow me to sit back down, post blinds and go halfway through a hand before booting me? And also if this is a feature how does CS not inform me when I explained the situation to them?
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05-26-2017 , 08:38 AM
you re banned from that table for 10 mins, must have been some bug/lag that allowed you to seat back dunno
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05-26-2017 , 09:08 AM
Quote:
Originally Posted by Deliric
you re banned from that table for 10 mins, must have been some bug/lag that allowed you to seat back dunno
Cheers for the response, at least I can avoid losing more $ now I know. Goddamn this software for letting me do that then donating my money to someone grrrrrr
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 09:16 AM
Fun fact if you dc and get kicked out you can't join a table for 10 minutes either. It's funny when there are only few tables running so yo are basically screwed.
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05-26-2017 , 09:49 AM
Thinking of depositing on PartyPoker. I use PT4. Just curious on if my HUD will work, and if I'll be able to track my results.
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05-26-2017 , 10:14 AM
Quote:
Originally Posted by Pr1ncessLaydown
Thinking of depositing on PartyPoker. I use PT4. Just curious on if my HUD will work, and if I'll be able to track my results.
They do not provide support for 3rd part sw but they store HHs, so you can import them. Although, those HHs are anonymized, so all the other players will not show their nicknames (just Player #). For your tracking, it works somewhat ok, but sometimes a few hands don't get imported because the tracker (PT4) finds them to be wrongly created.
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05-26-2017 , 11:13 AM
Quote:
Originally Posted by suboptimal
They do not provide support for 3rd part sw but they store HHs, so you can import them. Although, those HHs are anonymized, so all the other players will not show their nicknames (just Player #). For your tracking, it works somewhat ok, but sometimes a few hands don't get imported because the tracker (PT4) finds them to be wrongly created.
I'm not 100% following. Will I have to download the HH's and import them myself, or should my hands be automatically tracked with PT4? Also still not sure whether HUD will work or not?

Last edited by Pr1ncessLaydown; 05-26-2017 at 11:30 AM.
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 11:34 AM
Quote:
Originally Posted by JeanJacques
Hi,
I hope a Party Rep can help me out because dealing with customer support via e-mail hasn't been great.
I created an account a month or two ago, deposited around 200€ to try the site, lost almost everything (Iirc I had 20€ left in my account at the end of the session).
A few weeks later, I try to login, and I get a message telling me that my account has been frozen or something like that. I then sent an e-mail to ask what's going on, and I get an e-mail telling me that my account has been closed due to me chipdumping to another player and that my funds have been seized.This is 100% not true.
I sent an e-mail denying the chipdumping claims, and a week later got an answer that was simply a copy of the first e-mail they sent me.
(fwiw I misread the e-mail and thought that Party considered that I was on the receiving end of the chipdumping, but it doesn't change a thing -- those allegations are plain wrong, I didn't chipdump to anyone).
I can understand that from time to time you'll get false positives, but I find it unacceptable that I wasn't informed by e-mail of the ban and that I wasn't given a chance to defend myself in the first place, and now that I have to deal with support agents that won't send me any sort of justification or engage a dialogue.
I hope that this situation can be resolved
I will raise with CS management regarding your comment about receiveing the same email - however its best to discuss with CS and ask for a follow up regarding the closed account
If the account was closed they likely have solid evidence or have received a complaint from another player
As I said best to re contact them and follow up


Quote:
Originally Posted by ZARATUSTRA
2Party_Rep
When will Summer of Grind?
No confirmation regarding the summer of grind or if it will run this year Sorry
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 11:35 AM
Can we get more info on the diamond club please? Here is the link i found for it http://www.partypoker.com/blog/diamo...m=diamond_club but would like to know more information.

What are the vip bonuses? Is the 100k points within a 12 month period or can you still achieve diamond if you got 100k points in say 15 months?

Thanks
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 11:45 AM
Our ambassador Patrick Leonard hosts the new partypoker Diamond Club VIP Programme

- Earn 100K points over 12months
- Additional cashback
- VIP bonuses
- Dedicated support 24/7 via Skype

Read all the details in our blog>

https://goo.gl/wQyd2H

[PartyPoker] Ex-Official thread Quote
05-26-2017 , 11:47 AM
Quote:
Originally Posted by rodgethat
Can we get more info on the diamond club please?
What are the vip bonuses? Is the 100k points within a 12 month period or can you still achieve diamond if you got 100k points in say 15 months?

Thanks

12 months period for eligibility
VIP bonuses will be specifically built for VIP players dependent on their game play etc and very competitive offering increased value from our standard bonuses
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 01:37 PM
Quote:
Originally Posted by Party_Rep
I will raise with CS management regarding your comment about receiveing the same email - however its best to discuss with CS and ask for a follow up regarding the closed account
If the account was closed they likely have solid evidence or have received a complaint from another player
As I said best to re contact them and follow up
Thank you for your quick answer, I understand that you're not responsible for that and I really do appreciate the fact that you took the time to answer. I'll let you know how that goes.

Last edited by JeanJacques; 05-26-2017 at 01:45 PM.
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 03:47 PM
Quote:
Originally Posted by Pr1ncessLaydown
I'm not 100% following. Will I have to download the HH's and import them myself, or should my hands be automatically tracked with PT4? Also still not sure whether HUD will work or not?
You don't have to download them, the client stores them:



... so you just need to set PT4 up with their folder (it autodetects it, btw) like with any other site.

As I said, you'll see a HUD, but your opponents will be named as Player 1, Player 2, etc... because the HHs are anonymized. All their hands will be grouped by those generic nicknames, so it has very little use.
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 06:24 PM
Quote:
Originally Posted by Party_Rep
Hi all
We hope you like the improvements and as always your feedback is appreciated

Thanks

Colette

Massive changes here with this rake reduction for hypers.
I love the direction you're taking.


Quote:
Originally Posted by suboptimal
As I said, you'll see a HUD, but your opponents will be named as Player 1, Player 2, etc... because the HHs are anonymized. All their hands will be grouped by those generic nicknames, so it has very little use.
In fast forward the hands are not anonymized. I think it's because of the nature of fast forward not allowing bumhunting and no seating scripts but I'm guessing here.

Can someone confirm me if the hud is anonymized in sit and goes ?
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 06:52 PM
Yeah, I'm always talking about regular ring cash games. Sorry if I was misleading.
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 09:00 PM
I have been reading that HUDs are banned whilst playing on Party, is this correct? I have looked through the terms and conditions but can't find anything that says PT4 or HM2 is prohibted.. Cheers
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 11:05 PM
do HUDs work on STT and MTT? are they allowed?
[PartyPoker] Ex-Official thread Quote
05-26-2017 , 11:30 PM
This is the 2nd time on short notice party poker are screwing up there customers over the past few years and everyone seems happy? Not sure I follow?

Nobody remember when they decide to change the system and remove palladium elite? everyone that was accumulating a ton of points got there rakeback drop from 50-60% to 22-27% (not sure exactly) without any real notice.

Or when WPT poker close down and they didnt let us change our points for cash, everyone had to buy some stupid ipad/iphone at 2x vs real price???

Now they change the points wich is a pretty obv massive money grab, if you wanted to do this right you just had to auto convert points for cash.

Shame on you party poker, again.
[PartyPoker] Ex-Official thread Quote
05-27-2017 , 03:11 AM
Quote:
Originally Posted by redlineftw
I have been reading that HUDs are banned whilst playing on Party, is this correct? I have looked through the terms and conditions but can't find anything that says PT4 or HM2 is prohibted.. Cheers
HUDs are not banned, they never were and probably never will be but you won't get stats to show on regular cash games unless you use forbidden 3rd party tools. HUD works fine on fast forward, STT, MTT etc.

Quote:
Originally Posted by GoinGreen
do HUDs work on STT and MTT? are they allowed?
Yes and yes

Quote:
Originally Posted by jeanchris
This is the 2nd time on short notice party poker are screwing up there customers over the past few years and everyone seems happy? Not sure I follow?

Nobody remember when they decide to change the system and remove palladium elite? everyone that was accumulating a ton of points got there rakeback drop from 50-60% to 22-27% (not sure exactly) without any real notice.

Or when WPT poker close down and they didnt let us change our points for cash, everyone had to buy some stupid ipad/iphone at 2x vs real price???

Now they change the points wich is a pretty obv massive money grab, if you wanted to do this right you just had to auto convert points for cash.

Shame on you party poker, again.
I agree it's terrible when the site increases rakeback from 23.5% to 50%+

Shame on you Party!
[PartyPoker] Ex-Official thread Quote
05-27-2017 , 03:58 AM
Quote:
Originally Posted by jeanchris
This is the 2nd time on short notice party poker are screwing up there customers over the past few years and everyone seems happy? Not sure I follow?

Nobody remember when they decide to change the system and remove palladium elite? everyone that was accumulating a ton of points got there rakeback drop from 50-60% to 22-27% (not sure exactly) without any real notice.

Or when WPT poker close down and they didnt let us change our points for cash, everyone had to buy some stupid ipad/iphone at 2x vs real price???

Now they change the points wich is a pretty obv massive money grab, if you wanted to do this right you just had to auto convert points for cash.

Shame on you party poker, again.
All the changes are good, I don´t see what you problem is.
[PartyPoker] Ex-Official thread Quote
05-27-2017 , 06:12 AM
Can I just ask what the time limit is for clearing the first deposit bonus? It doesn't say on the site.
[PartyPoker] Ex-Official thread Quote
05-27-2017 , 06:20 AM
Any chance of being able to increase table-size above the current maximum? For the above 40y like me things are a little bit tiny on a high-resolution Screen.
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05-27-2017 , 07:46 AM
Quote:
Originally Posted by jeanchris
if you wanted to do this right you just had to auto convert points for cash.
I agree.

If you are not a 2+2 user and do not read regularly this thread, you accumulated points were really at risk with this change.
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