Quote:
Originally Posted by jayme87
Rsa token a must i even get malicious pop ups when opening ur client its absurd
Quote:
Originally Posted by istack_u5
+1 would love to see an extra layer of security on the accounts, whether that be an rsa token or 2fa. I had asked before but they said there was a problem with the supplier, guess its not been figured out yet
This is currently under discussion to agree an alternative option as we no longer use RSA
Hopefully we will have something to implement in the next couple months
Quote:
Originally Posted by PaulyJames200x
I just went to my tickets section in my account. For some reason i see i have a $22 ticket that says entry to $22 powerfest event. Did anyone else get this? Was it through a promotion or something? I dont know how i got this ticket.
It was a Powerfest promotion - we sent direct mail and the tickets were all added on the 1st May
Quote:
Originally Posted by *CHOMP
Is it normal to wait one week for a response from party poker customer "support"? Especially regarding serious inquries about connections and game safety
This is pathetic
No - can you follow up your issue using live support
Quote:
Originally Posted by yellowfish
Did anyone else get spam from sears recently? I'm pretty sure pp sold my details, let me explain.
My email is "firstnamelastname"@gmail but the email came to "firstname.lastname"@gmail (gmail ignores the dot). Searching my email, pp is the only place I've used that format! They are also the main suspect in some Irl spam mail from a few years ago.
Btw in Europe so have never even been on the sears website.
Under no circumstances would we share your details with any 3rd party
Quote:
Originally Posted by rodgethat
Any details of the invite only part of this new rewards program? Would like to know more about this.
I have nothing to share sorry
Quote:
Originally Posted by Harmonica
Hi
I have just managed to buy $100 of instant cash, but now it wont let me buy another $100 of cash, and like you said the store will be closed after 23.59 tomorrow night. I spoke with your support but they was no help, could you please sort this out for me?.
Thanks
Can you reach out to the customer service team - they should be able to assist
Quote:
Originally Posted by profek20
I order casino bonus 10$ for like 130 points but i didnt know that players from Poland cant play in Casino games. Can u cancel this and give back my points ?
Can you reach out to the customer support teams via live chat please
Quote:
Originally Posted by Tilltard
Is party joking with the removal of the 6 max hypers and 9 man MTTs? Why the hell would you remove the most popular sng formats? 1 step forward 2 steps back for them this week as they try and funnel you into higher rake games.
How about you add these 2 formats back and start adding 18 man formats as well?
Feedback noted and shared with the relevant teams